Service manual
7020
7. Press Copy button to return to standby mode.
8. The configuration page will read IP421 System Configuration.
Copies are enlarged in the lead to trail direction.DESCRIPTION: SOLUTION ID:
95498
SOLUTION:
CAUSE: Incorrect data in the 47 multimode, output code 40. This causes the main motor (M1) to
rotate at an incorrect speed.
SOLUTION: To set 47 multimode, output code 40 to the proper value, perform the following:
1. Access the 47 mode (turn the machine ON, while pressing the 4 and 7 keys), output code 40
(do not press the start/print key), press P-016-P. This setting has a range of 1 to 32. The normal
default value should always be 16.
2. Turn the copier OFF, then ON to exit the 47 mode.
USAGE:
1
DF314, in the Mixed Original mode the RADF will feed the first original halfway and then
indicate MISHANDLED PAPER and jam position 11 is flashing on the LCD.
DESCRIPTION: SOLUTION ID:
95834
SOLUTION:
CAUSE: The RADF is at a low version firmware.
SOLUTION:. Flash the unit to the latest level firmware. To flash the firmware, perform the
following:
SETTING UP THE ISW UTILITY
1. Obtain the ISW Trns utility file from the Konica web site. To download the ISW Trns utility
program, perform the following:
a. Access KBT's Home Page (http://www.konicabt.com).
b. In the left-hand menu, click on SUPPORT.
c. Under [2 Technical], click on EXPERT WEB.
d. A disclaimer is offered. Read it and click on [I Accept] to access the Expert Web* login page.
e. Enter a User ID and Password and click [Login].
f. Click on [EPROMS (Link to KBM EPROM Download Area.)].
g. Click on [Eproms for Accessories].
h. Click on [List] button.
i. Click on ISWTRNSV325e.EXE link and follow download instructions.
Note: While on this page, download the [[DF314 and FS107 files| IMAGE v:\bitmaps\ISW018.bmp
SCROLL]], by clicking on the appropriate link and following instructions.
2. While still at Konica's web site, download the 7020 firmware. To download the firmware
programs, perform the following:
a. Click on the back arrow to return to the previous page.
b. Click on [Eproms for Low Volume Copiers].
c. Click on [List] button.
d. To start the download, click on the [[control or image firmware program| IMAGE
v:\bitmaps\ISW015.bmp SCROLL]] link and follow the instructions.
3. [[Install the ISW application program onto a PC or laptop| IMAGE v:\bitmaps\ISW005.bmp
SCROLL]].
4. [[Set up the ISW Trns utility| IMAGE v:\bitmaps\ISW004.bmp SCROLL]] by following the setup
directions.
5. [[Set up the folders| IMAGE v:\bitmaps\ISW008.bmp SCROLL]] for the BIN files.
6. When the [[ISW Trns utility main window| IMAGE v:\bitmaps\ISW009.bmp SCROLL]] pops up,
the BIN file data can be selected, verified, and sent to the machine for flashing the firmware.
Notes:
a. There are two types of [[data sources| IMAGE v:\bitmaps\ISW010.bmp SCROLL]] -
ORIGINAL (batch data) and DIVIDED (divided data). The 7020 utilizes the DIVIDED selection for
the Control BIN files and the ORIGINAL selection for the Image, DF314 and FS107 BIN files.
b. The Country selection must be KBT for the USA.
COPYING TRANSFER DATA (UPDATE DATA)
Run the ISW Trns program to [[copy transfer data| IMAGE v:\bitmaps\ISW012.bmp SCROLL]]
(update data) to the PC.
CONNECTING
[[Connect a parallel interface cable to the copier.| IMAGE v:\bitmaps\ISW013.bmp SCROLL]]
CAUTION: If a parallel data transfer is to be executed with the ISW Trns program, the ECP mode
setting of the PC parallel port should be cleared. ISW Trns does not support parallel data
transfers. If a parallel data transfer is launched with the PC set in ECP mode, the transfer could be
aborted by an error occurring in between. It would be necessary, therefore, to [[disable ECP mode|
IMAGE v:\bitmaps\ISW011.bmp SCROLL]] before run ISW Trns on a PC with the ECP setting.
UPDATING
[[Update the ROM data on each control board using ISW Trns.| IMAGE v:\bitmaps\ISW014.bmp
SCROLL]]
Note: If any error occurs during the flash procedure and the Fax LED goes on red, the main power
USAGE:
1
85
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005