Service manual
7020
Supply information, 7020.DESCRIPTION: SOLUTION ID:
89856
SOLUTION:
Supplies compatible with 7020.
ITEM# ITEM
950236 Toner
950237 Developer
950253 Drum unit
950239 Maintenance Kit
950764 Staples (FS107)
Note: The drum unit, Item #950238 is no longer available.
USAGE:
1
DF314, approximately 25% of E-RDH memory is automatically allocated at process start.DESCRIPTION: SOLUTION ID:
90494
SOLUTION:
CAUSE: OUTPUT mode ROTATION + GROUP, or ROTATION + SORT is selected or is
programmed as an initial condition. [No finisher (FS107) installed]
Note: The allocation of additional memory is normal operation when using the RADF (DF314) and
OUTPUT mode ROTATION + GROUP or ROTATION + SORT selected.
SOLUTION: Deselect ROTATION + GROUP or ROTATION + SORT.
To program the 7020 not to initialize in an OUTPUT mode, perform the following:
1. Press the HELP button.
2. Press KEY-OPE MODE (lower left corner of touch screen).
3. Press 1. SYSTEM/COPIER (only if 7020 is equipped with an IP or FAX unit).
4. Press 2. COPIER INITIAL.
5. Press 5. OUTPUT.
6. Press ROTATION + GROUP or ROTATION + SORT so they are not highlighted.
7. Press OK twice and RETURN once to return to the normal copy mode.
USAGE:
1
FS107, only one copy can be made with the finisher connected.DESCRIPTION: SOLUTION ID:
90510
SOLUTION:
CAUSE: PS703 (paper exit detect PS) failed in the finisher.
SOLUTION: To check PS703, perform the following:
1. Access the 47 multimode (power the machine ON, while pressing the 4 and 7 keys), input code
70, press P-02-P.
2. Activate PS703, and check that a change of state is indicated on the operation panel.
3. If no change of state indicated, clean or replace PS703 (p/n 12QV85510) as needed.
4. Power the copier OFF, then ON to exit the 47 mode.
To check the actuator, perform the following:
1. Connect a DC voltmeter set to the 20V DC scale to CN707, pin A11, at the FS107 CB.
2. Make a copy and check for a change in voltage.
3. If no change of voltage occurs, clean or replace PS703 actuator (p/n 13GQ48200).
USAGE:
1
When installing 8.5x11 original on the platen glass, A4R flashes on the display.DESCRIPTION: SOLUTION ID:
90944
SOLUTION:
CAUSE: Dip-SW21 Platen size recognition selection switch 2 for Latin America (USA) is set to 1
[ON] for A4R size paper.
SOLUTION: To turn Dip_SW21 Platen size recognition switch 2 for Latin America (USA) on for
8.5x11 perform the following:
1. Access the 25 mode (power the machine ON while holding down on the 2 and 5 keys).
2. Select [1] Software DIP SW.
3. Select DIP SW21 using the up/down button at the left.
4. Select bit 2 using the up/down on the right.
5. Select 0 [OFF].
6. Press the PREVIOUS SCREEN button to return to the 25 mode.
7. Power the machine OFF/ON to exit the 25 mode.
USAGE:
1
DF314, how to disable RADF AMS.DESCRIPTION: SOLUTION ID:
91593
SOLUTION:
To disable RADF AMS, perform the following:
1. Power the copier OFF.
2. Access the Key Operator Mode (power the copier on while pressing the [HELP] key.
3. Touch [1. System/copier] on the touchscreen.
4. Touch the down-arrow located on the lower left corner of the touchscreen.
5. Touch [12. Memory SW] on the touchscreen.
6. Touch the down-arrow located on the lower left corner of the touchscreen.
7. Touch the down-arrow located on the right side of the touchscreen six (6) times until RADF AMS
is highlighted.
USAGE:
1
83
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005