Service manual

7020
Platen APS selects 8.5x11 instead of 8.5x11R for original on the platen glass.DESCRIPTION: SOLUTION ID:
168605
SOLUTION:
CAUSE: Machine is set to default to 8.5x11 for small size originals.
SOLUTION: To program platen APS to select 8.5x11R for 8.5x11R, perform the following:
1. Access the 25 mode (turn the machine ON, while pressing the 2 and 5 keys).
2. Select SOFTWARE SW.
3. Select SOFTWARE SW 21-5
4. Press the OFF button once. The top of display should now indicate SOFTWARE SW 21-5:0
5. Power the machine OFF/ON to exit the 25 mode.
Note: This change to software switch 21-5, in the 25 mode, will allow cause small size originals to
be printed on 8.5x11R.
USAGE:
2
DF314, the image is being cut off when copying mixed originals. Only R-direction image
copies are being cut off.
DESCRIPTION: SOLUTION ID:
82748
SOLUTION:
CAUSE: When using mixed originals, all R-direction originals need to be positioned against the
rear in feed guide on the RADF.
SOLUTION: Position R-direction originals against the rear feed guide on the RADF.
USAGE:
1
FK101, how to send a cover page or scan an odd number of originals in book mode.DESCRIPTION: SOLUTION ID:
87022
SOLUTION:
This product is not capable of scanning a cover page or an odd number of originals when faxing in
book mode. To suggest enhancements to this, and future products, please contact Product
Management at [e-mail].
USAGE:
1
How to disable Protocol auto print list.DESCRIPTION: SOLUTION ID:
127190
SOLUTION:
To disable printing of the Protocol auto print list on transmission reports, perform the following:
1. From the Copier mode, press the HELP button.
2. On the LCD touch screen, select KEY-OP mode.
3. Select 2. FAX.
4. Select SPECIAL SET.
5. Enter Password of 9272 and press OK.
6. Select FUNCTION PARAMETER SETTING.
7. Select LIST OUTPUT MODE.
8. Scroll to Protocol auto print.
9. Press EDIT to change set value to OFF.
10. Power OFF/ON the sub switch (SW2) to return to normal copy mode.
USAGE:
1
FK101, unable to send a two-sided fax.DESCRIPTION: SOLUTION ID:
87104
SOLUTION:
CAUSE: The 2:2 or 2:1 mode was selected in the Copier mode.
SOLUTION: To specify two-sided originals when faxing, perform the following:
1. Place the originals in the document feeder.
2. Press the FAX button.
3. Press SETTING.
4. Select either Two sided or Cover+ 2 sided.
5. Enter a fax number using the keypad.
6. Press START.
USAGE:
1
Main CB interchangeability with other model machines.DESCRIPTION: SOLUTION ID:
140439
SOLUTION:
The 7020 main CB (p/n 26NA-9300) is not interchangeable with any other model machine.
USAGE:
1
FS107, stapler cartridge lever (green release) part number.DESCRIPTION: SOLUTION ID:
143327
SOLUTION:
The stapler cartridge lever (p/n 120H99010) is not listed in the Parts Catalog..
USAGE:
1
Unable to install CN87 on operation board/1 assembly after replacement.DESCRIPTION: SOLUTION ID:
124426
SOLUTION:
CAUSE: CN87 has been added to the operation board/1 assembly and operation wiring/2. CN507
has been added to the operation wiring/2. This change was made to allow compatibility with other
models.
SOLUTION: To obtain a new style operation board/1 assembly order (p/n 26NA90161) and new
style operation wiring/2 order (p/n 26NA-9032).
Note: The new style operation board/1 assembly and the operation wiring/2 are not
interchangeable with the old style. Order the new style operation board/1 assembly and operation
USAGE:
1
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Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005