Service manual
7020
SOLUTION:
The maximum memory that can be allocated for the FK101 is 16MB. Additional memory must be
installed in the main body to make the 16MB available for the FK101.
Notes:
1. The memory used in the 7020 is a 144 pin SODIMM module, 100MHz, 10ns or faster, with gold
contacts.
2. The 7020 is equipped with 32MB of memory embedded on the main CB. The main CB has 2
additional slots that can accept the following memory modules, for a maximum of 288MB:
32MB, MU403 (Item #950217)
64MB, MU404 (Item #950218)
128MB, MU405 (Item #950219)
3. Memory is installed on the main CB at CN35 and CN36.
USAGE:
2
Can the IP422 be used in place of the IP421 in the 7020?DESCRIPTION: SOLUTION ID:
129685
SOLUTION:
Due to firmware incompatibilities between the IP422 and the 7020, the IP422 will not function
properly in this main body. Only the IP011 and the IP421 are recommended for use.
USAGE:
2
FK101, CHECK RELOAD ORIGINALS message when using the RADF and faxing.DESCRIPTION: SOLUTION ID:
130073
SOLUTION:
CAUSE: The paper size adjustment has not been performed .
SOLUTION: To perform the RADF original size detection adjustment, perform the following:
1. Access the 47 mode (power the machine ON while holding down the 4 and 7 keys).
2. Press 6 and then 9 using the numeric keys. Verify that '069-00' appears on the display.
3. Set the 5.5x8.5 size original on the RADF and then press the Start Print button.
4. Press the Stop/Clear button.
5. Press the (*) key.
6. Press 1 using the numeric keys. Verify that '069-01' appears on the display.
7. Set the 11x17 size original on the RADF and then press the Start Print button.
8. To end the adjustment, press the Stop/Clear button.
9. Power the machine OFF/ON (use SW2 sub-power switch) to exit the 47 mode.
USAGE:
2
DF314, jamming and skewing.DESCRIPTION: SOLUTION ID:
130551
SOLUTION:
CAUSE: The DF314 is not aligned properly.
SOLUTION: Adjust the height and skew for the DF314. To adjust the height and skew for the
DF314, perform the following;
1. Place the DF314 on the main body.
2. Loosen the two screw located on the back side of Hinge/L, so the DF314 lay's flat on the main
body.
3. Tighten the two screws on the Hinge/L.
4. On the right front side of the Rear cover locate the Skew adjusting screw.
5. Using a flat blade screw driver, turn the adjusting screw in either direction to aligns the DF314
with the main body.
6. Perform steps 4-5 until proper adjustment is achieved.
7. Lift the Open-close cover assembly.
8. Locate the Adjusting lever/rear inside the Open-close cover assembly to the back left side of the
DF314 main body.
9. Locate the Scribe marks behind the Adjusting lever/rear.
10. On the Rear cover of the DF314 locate the Adjustment lever rear notch, located directly above
the Hinge/L.
11. Place a Phillips head screw driver into the notch.
12. Watching the Adjusting lever/rear, turn the Phillips head screw driver in either direction until the
Adjusting lever/rear is aligned with the center Scribe mark.
13. Perform steps 8-9 until proper adjustment is achieved
SPECIAL NOTE: Solution provided by Bryan Foley, KBT Seattle.
USAGE:
2
Paper weight specifications, 7020.DESCRIPTION: SOLUTION ID:
131706
SOLUTION:
The recommended paper weight specification is 16lb. to 24lb. for paper fed from the trays, and
16lb. to 35lb. for the bypass.
USAGE:
2
PRINTER BOARD FAILURE message at power up.DESCRIPTION: SOLUTION ID:
132318
SOLUTION:
CAUSE: The printer has been isolated via software dipswitch 19-0.
SOLUTION: To enable the IP011, perform the following:
1. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys).
2. Touch [1. Software SW] on the touchscreen.
3. Select software dipswitch 19 using the left up/down arrow(s).
USAGE:
2
77
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005