Service manual

7020
THIS MODE IS UNAVAILABLE FOR THIS SIZE message when trying to copy 8.5x14 or 11x17
originals from the platen glass or RADF.
DESCRIPTION: SOLUTION ID:
113484
SOLUTION:
CAUSE: On a machine with no finisher installed, rotation and sort have been selected as the
output mode.
SOLUTION: To cancel rotation and sort as the output mode, perform the following:
1. Press the [OUTPUT] key.
2. When the Select Output Screen is displayed [Rotation + Sort] will be highlighted. Touch
[Rotation + Sort] which will cancel this choice.
3. Touch [OK] on the touchscreen.
USAGE:
2
FS107, Please Unload Tray 1 occurs after making 1 copy.DESCRIPTION: SOLUTION ID:
113509
SOLUTION:
CAUSE: PS714 failed.
SOLUTION: To check PS714, perform the following.
1. Access the 47 multimode (power the machine ON while holding down on the 4 and 7 keys),
output code 70, press P-4-P.
2. Actuate PS714, if no change occurs on the display, clean or replace PS714 (p/n12QV85510).
3. Power the machine OFF/ON to exit the 47 mode.
USAGE:
2
How to set the FK101 for chain dialing.DESCRIPTION: SOLUTION ID:
114788
SOLUTION:
The FK101 does not support chain dialing. This is a product limitation, however, if you feel that this
feature is needed on this model and future models, contact prodinfo@konicabt.com
USAGE:
2
How to program APPLICATION options.DESCRIPTION: SOLUTION ID:
115138
SOLUTION:
To program APPLICATION options, perform the following:
1. From the normal Copier mode, press the HELP (?) button located to the right of the touch
screen.
2. Press the KEY-OPE MODE located in the lower left corner of the touch screen.
3. Enter the 4-digit key operator passcode if prompted.
4. Select [1. System/Copier].
5. Select [14. Appli. Customize] to display the Application Customize Screen.
6. Select EDIT.
7. Select FILE EDIT or IMAGE EDIT.
8. In the File/Image Edit Customize Screen, select (highlight) the application function key on the
right of the touch screen and select ADD.
9. To cancel a selection made, select (highlight) the application on the left of the touch screen and
select DEL.
10. Press OK to complete the settings.
11. Press [Return] on this screen and the next two screens to exit the key operator mode.
USAGE:
2
J63-5 occurs when duplexing and using 3 hole punch paper.DESCRIPTION: SOLUTION ID:
115523
SOLUTION:
CAUSE: PS311 (Original Registration) failed to turn OFF within a predetermined time after start of
reverse start.
SOLUTION: Use 8.5x11R originals.
Note: This problem occurs because the holes in the paper prevent PS311 from seeing the original.
USAGE:
2
FK101, fax operations are inoperable. The green data light is ON and fax memory is
displaying 96%.
DESCRIPTION: SOLUTION ID:
115914
SOLUTION:
CAUSE: Erroneous data, in fax memory, has locked up the FK101.
SOLUTION: To clear and reformat fax memory, perform the following:
1. While in the normal copy mode, press the HELP (?) button.
2. On the LCD touchscreen, select KEY-OPE MODE.
3. Select 2. [FAX].
4. Select SPECIAL SET.
5. Enter password of 9-2-7-2, and press OK.
6. Select FAX FILE FORMAT.
7. Press FORMAT.
8. Press YES. (The display will go blank)
9. Wait approximately 15 seconds and then re-power ON machine by pressing the subswitch.
Notes:
1. Fax file format size is limited to 2 or 4 MB when the 7020 is equipped with it's original 32 MB.
USAGE:
2
73
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005