Service manual
7020
7020-i28p.exe (PC file).
Blur on the trail edge when using 8.5x11R and 8.5x14 size paper.DESCRIPTION: SOLUTION ID:
112667
SOLUTION:
CAUSE: The transfer and separation corona currents have to be reset from standard settings.
SOLUTION: To reset the transfer and separation currents, perform the following.
1. Access the 36 mode (power the machine ON while holding down on the 3 and 6 keys).
2. Press the [1. HV adjustment] key.
3. Press the [NEXT] key until (Transfer) appears in the message display area.
4. Press the 6 and 0 keys to change the setting, then press [SET] key.
5. Press the [NEXT] key until (Separation) appears in the message display area.
6. Press the 1 and 0 keys to change the setting, then press [SET] key.
7. Press the [RETURN] key to return to the 36 mode menu mode.
8. Power the machine OFF/ON to exit the 36 mode.
Note: This should not be performed as a standard method for adjustment.
USAGE:
2
PLEASE LOAD 8.5x14 PAPER message when an 8.5x14 original is placed on the platen
glass or the RADF; the 8.5x14 tray is filled with paper.
DESCRIPTION: SOLUTION ID:
112788
SOLUTION:
CAUSE: ATS/APS is disabled for the tray containing 8.5x14 paper.
SOLUTION: To enable ATS/APS for the tray containing 8.5x14 paper, perform the following:
1. Power the copier ON.
2. Press the [HELP] key.
3. Touch [Key-Ope mode] on the touchscreen.
4. Touch [1. System/copier] on the touchscreen.
5. Touch the down-arrow located on the lower left corner of the touchscreen.
6. Touch [12. Memory SW] on the touchscreen.
7. Touch the down-arrow located on the right side of the touchscreen five (5) times [Auto tray
switch] will be highlighted. Repeatedly, touch [EDIT] until [ON] is displayed as the setting selection.
8. Touch the down-arrow on the right side of the touchscreen three (3) times [ATS/APS (Bypass)]
will be highlighted. Repeatedly, touch [EDIT] until the setting selection displayed is [ON] (ATS/APS
enabled for the bypass), or [OFF] (ATS/APS disabled for the bypass) as desired by the customer.
9. Touch the down-arrow on the right side of the touchscreen [ATS/APS SW(Tray 1)] will be
highlighted. Repeatedly, touch [EDIT] until the setting selection displayed is [ON] (ATS/APS
enabled for Tray 1), or [OFF] (ATS/APS disabled for Tray 1) as desired by the customer.
10. Touch the down-arrow on the right side of the touchscreen [ATS/APS SW(Tray 2)] will be
highlighted. Repeatedly, touch [EDIT] until the setting selection displayed is [ON] (ATS/APS
enabled for Tray 2), or [OFF] (ATS/APS disabled for Tray 2) as desired by the customer.
11. Touch the down-arrow on the right side of the touchscreen [ATS/APS SW(Tray 3)] will be
highlighted. Repeatedly, touch [EDIT] until the setting selection displayed is [ON] (ATS/APS
enabled for Tray 3), or [OFF] (ATS/APS disabled for Tray 3) as desired by the customer.
12. Touch the down-arrow on the right side of the touchscreen [ATS/APS SW(Tray 4)] will be
highlighted. Repeatedly, touch [EDIT] until the setting selection displayed is [ON] (ATS/APS
enabled for Tray 4), or [OFF] (ATS/APS disabled for Tray 4) as desired by the customer.
13. Touch [RETURN] three (3) times to return to the normal copy mode.
USAGE:
2
F43-1 occurs intermittently.DESCRIPTION: SOLUTION ID:
113096
SOLUTION:
CAUSE: Loose or damaged connector on the MCB failed.
SOLUTION: Examine and reseat all connectors on the MCB (26NA-9303).
USAGE:
2
DF314, J63-02 in simplex mode.DESCRIPTION: SOLUTION ID:
113248
SOLUTION:
CAUSE: The actuator for the original exit photosensor (PS303) is binding which does not allow
proper sensor flagging.
SOLUTION: Remove the paper exit guide plate and ensure that the connecting shaft shaft has free
movement. It is possible that the guide plate is deformed and may need to be replaced (p/n
13GL-4870).
USAGE:
2
Is the ISW Trns utility compatible with Microsoft* Windows ME, NT, 2000 or XP?DESCRIPTION: SOLUTION ID:
95375
SOLUTION:
The ISW Trns utility version 3.40e or later is compatible with Windows ME, NT, 2000 or XP. The
latest version ISW program is located on the [[Konica FTP site| URL
ftp://kbtdigital:kx15@ftp.konicabt.com/Black_white_products/MainBody/EPROM-ISW_files/ISW_util
ities]].
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
2
72
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005