Service manual

7020
SOLUTION: To reset Standard Data, perform the following:
1. Access the 36 mode (power the machine ON while holding down on the 3 and 6 keys).
2. Press [2. Timing adj.].
3. Press [7. Factory default].
4. Press [NEXT] until the desired desired item appears in the massage display area.
5. Press [YES] to reset the set values to the standard values that have been selected.
Note: Press [NO] or [RETURN] to return to the timing adjustment menu screen without resetting
the values.
6. To reset another adjustment item, repeat steps 4 to 5.
7. Press the [RETURN] key to return to the timing adjustment menu screen.
8. Reset all settings in the menu.
9. Power the machine OFF/ON to exit the 36 mode.
10. Check lead edge void and adjust if necessary.
FK101, how to fax to an internal PBX extension.DESCRIPTION: SOLUTION ID:
107878
SOLUTION:
To fax to another machine within the same PBX extension system, simply enter the necessary
numbers (usually a 3, 4, or 5 digit number) of the extension.
USAGE:
2
The option for Automatic Copy Restart after paper is re-supplied (setting in the 25 mode)
does not function.
DESCRIPTION: SOLUTION ID:
109734
SOLUTION:
CAUSE: This option is not available to the North American market.
SOLUTION: The information listed in 25 mode software switch 7-1 was inadvertently included in
the US version of the 7020 service manual. This setting has no effect to 7020's in the North
American market, please disregard this information from the service manual.
USAGE:
2
DF314, UNSUCCESSFUL COMPLETE message after replacing the RADF CB and flashing it
with version 30.0 firmware.
DESCRIPTION: SOLUTION ID:
111117
SOLUTION:
CAUSE: The RADF CB (p/n 13GL-9010) has the original Boot code 11, which is not compatible
with version 30.0 firmware.
SOLUTION: Perform the flash procedure again using either firmware version 16 or version 20.
The proper firmware version is dependent upon the model copier on which the DF314 is installed.
Notes:
1. When an RADF CB with original Boot code 11 is installed in a DF314 mounted on a model
7035, the RADF CB must be flashed to level 20 firmware (file name DF314-20p.exe).
2. When an RADF CB with original Boot code 11 is installed in a DF314 mounted on a model 7035
and flashed with level 16 firmware, the copies will be stretched (enlarged) from lead-to-trail when
scanned through the DF314.
3. When an RADF CB with original boot code 11 is installed in a DF314 mounted on a model
7020, 7025 or 7030, the DF314 must be flashed to level 16 firmware (file name DF314-16p. exe).
4. When an RADF CB with original boot code 11 is installed in a DF314 mounted on a 7020, 7025
or 7030 and flashed with level 20 firmware, the copies will be compressed (reduced) from
lead-to-trail when scanned through the DF314.
5. The RADF CB Boot codes can be identified based upon the ROM label attached to IC3, which is
located above CN7 on the RADF CB.
ROM labels:
13GL89013 or before = Boot code 11.
13GL89014 = Boot code 20.
6. See [[7020/7025/7030/7035 Technical Bulletin #6| URL
http://techweb.konicabt.com/tpm/media/7020tb06.pdf]].
7. Refer to [[ADF serial number, DF Control Board, firmware version and model compatibility
matrix| URL http://techweb.konicabt.com/tpm/media/t20030054a1e.pdf]].
8. To view any PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for
free from the Adobe* Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
2
FS107, PLEASE CLOSE FINISHER FRONT DOOR message is misspelled.DESCRIPTION: SOLUTION ID:
111736
SOLUTION:
CAUSE: Firmware bug.
SOLUTION: Flash the 7020 with the latest firmware. System control firmware level 32 and Image
processing firmware level 28.
Note: This firmware can be downloaded from Konica's Web site. Log onto Konica NSSG Web
Support and select the Download EPROMs link, 7020 EPROM files is located under EPROMs for
low volume copiers.
The System control file name is 7020-m32p.exe (PC file) and the Image processing file name is
USAGE:
2
71
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005