Service manual
7020
5. Output of Sequential transmission report when error occurs.
(Current) When the sequential transmission report is set for not output, however the transmission
results report is set to output when error occurs, it is not output.
(New) In order to output the communication error report at the sequential transmission, the
transmission result report is output if it is set to "output when any communication error occurs".
6. Addition of Night communication mode.
(New) A function that receives data at night and outputs it with sub power ON has been added.
Note: In fax key operator function setting, a menu "Off time receiving output setting" has been
added. When the "Off time receiving output setting" is pressed, the screen changes to set the night
time receiving and its timer. The original received at night time under the setting of "Off time
receive print = NO" will be printed at sub switch power on.
[[Latest Firmware level| FILE V:\text\NewROM\7020.txt NEW NoWordWrap]] and [[Internal Link for
Faxing/Printing current 7020 Firmware information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7020.txt]]
Fax mode remains ON after a fax is sent.DESCRIPTION: SOLUTION ID:
91102
SOLUTION:
CAUSE: This is normal operation.
SOLUTION: To exit the fax mode, press the Copy button.
USAGE:
2
What engine firmware is required for the 7020/7030 to support an IP421?DESCRIPTION: SOLUTION ID:
92131
SOLUTION:
The Main CB system version should be at a minimum of level 27 and the Image should be at
minimum level 24. The two (2) files required to upgrade to this level are available from the Konica
Web site (www.konicabt.com).
7020-m27r.exe and 7020-i24r.exe are the files needed to flash 7020 with the ISW tool.
7020-m27p.exe and 7020-i24p.exe are the files needed to flash 7020 with a PC using the
ISWTRNS utility program (latest version is 3.25).
USAGE:
2
PLEASE LOAD A4R message when placing a 8.5x11R original on the platen glass.DESCRIPTION: SOLUTION ID:
92865
SOLUTION:
CAUSE: Platen size recognition selector switch was set to 1 (ON) in the 25 mode.
SOLUTION: To set Platen size recognition selector switch to 0 (OFF), perform the following.
1. Access the 25 mode (power the machine OFF, then ON while holding down on the 2 and 5
keys).
2. Select Software SW
3. Select Dip SW 21 ands set bit 1 to 0 (OFF)
4. Power the machine OFF/ON to exit the 25 mode.
USAGE:
2
On duplexed copies, the rear side is folded.DESCRIPTION: SOLUTION ID:
92942
SOLUTION:
PROBABLE CAUSES:
1. The mylar on the fixing entrance plate-2 is not flat against the plate. Repair or replace the fixing
entrance plate-2 assembly (p/n 26NA-5480).
2. When making double sided copies using curled paper, the corner of the leading edge may touch
the ribs of the guide part/lower, resulting in folding. The [[ribs on the guide part/lower| IMAGE
V:\bitmaps\cjc287.bmp SCROLL]] (p/n 26NA50031) has been lengthened, starting with serial
number 26NE07235, to prevent folding.
USAGE:
2
How to obtain the ISW Microsoft* Windows utility.DESCRIPTION: SOLUTION ID:
82531
SOLUTION:
To obtain the ISW Microsoft Windows utility, access the [[Konica Minolta FTP site| URL
ftp://kbtdigital:kx15@ftp.konicabt.com/Black_white_products/MainBody_ISW_Files/ISW_utilities]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
2
Can the 7020 be used without a finisher installed?DESCRIPTION: SOLUTION ID:
83732
SOLUTION:
A finisher does not need to be installed. Finishing options available are rotation group and rotation
sort, providing 8.5x11 and 8.5x11R paper sizes are installed in the machine.
USAGE:
2
FK101, second and subsequent pages of a platen scanned fax are blurred or scrambled.DESCRIPTION: SOLUTION ID:
86634
SOLUTION:
This issue is being addressed in a 7020 firmware update that is currently being tested. Upon
completion and acceptance of the firmware, files will be posted at www.konicabt.com.
USAGE:
2
68
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005