Service manual

7020
8. Power the copier OFF/ON to exit the 25 mode.
How to enable/disable APS recognition of A4 originals.DESCRIPTION: SOLUTION ID:
116208
SOLUTION:
To enable/disable APS recognition of A4 originals, perform the following:
1. Power the copier OFF.
2. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys).
3. Touch [1. Software SW] on the touchscreen.
4. Select software dipswitch 7-2 using the arrow keys.
5. Program the desired APS response to A4 originals by touching [ON] or [OFF] on the
touchscreen as follows:
[OFF] to enable APS recognition of A4 originals.
[ON] to disable APS recognition of A4 originals.
6. Power the copier OFF/ON to exit the 25 mode.
USAGE:
3
Black copy with multiple black lines in the lead-to-trail direction, internal test prints are
normal.
DESCRIPTION: SOLUTION ID:
116214
SOLUTION:
CAUSE: Misalignment of the V-mirror, causing improper reflection of light to the CCD unit.
SOLUTION: To check the V-mirror frame, perform the following:
1. Power the copier OFF.
2. Remove the platen glass (26NA-6272).
3. Thoroughly, inspect the front and rear optics slide plates, ensure that neither plate is bent
downward. Replace the front optics slide plate (p/n 26NA61560) and/or the rear optics slide plate
(p/n 26NA61551) as necessary.
Note: See [[poor image quality sample| IMAGE V:\bitmaps\cjc302.bmp SCROLL]].
USAGE:
3
DB409/DB410 compatibility.DESCRIPTION: SOLUTION ID:
116947
SOLUTION:
The DB409 (LCT drawer base) is compatible with models 7020 and 7030
The DB410 (LCT drawer base) is compatible with models 7020, 7022, 7025, 7030, 7035, 7130,
7135
USAGE:
3
DB209/DB210 compatibility.DESCRIPTION: SOLUTION ID:
116951
SOLUTION:
The DB209 (2 tray drawer base) is compatible with models 7020 and 7030.
The DB210 (2 tray drawer base) is compatible with models 7020, 7022, 7025, 7030, 7035, 7130,
7135.
USAGE:
3
Intermittent lock-up on the operation panel.DESCRIPTION: SOLUTION ID:
117008
SOLUTION:
CAUSE: The EPROM's failed
SOLUTION: To flash the firmware, perform the following:
SETTING UP THE ISW UTILITY
1. Obtain the ISW Trns utility file from the Konica web site. To download the ISW Trns utility
program, perform the following:
a. Access KBT's Home Page (http://www.konicabt.com).
b. In the left-hand menu, click on SUPPORT.
c. Under [4 Technical], click on SECURED.
d. A disclaimer is offered. Read it and click on [I Accept] to access the NSSG Web* support
login page.
e. Enter a User ID and Password and click [Login].
f. Click on [EPROMS (Link to KBM EPROM Download Area.)].
g. Click on [Eproms for Accessories].
h. Click on [List] button.
i. Click on ISWTRNSV330e.EXE link and follow download instructions.
Note: While on this page, download the [[DF314 and FS107 files| IMAGE v:\bitmaps\ISW018.bmp
SCROLL]], by clicking on the appropriate link and following instructions.
2. While still at Konica's web site, download the 7020 firmware. To download the firmware
programs, perform the following:
a. Click on the back arrow to return to the previous page.
b. Click on [Eproms for Low Volume Copiers].
c. Click on [List] button.
d. To start the download, click on the [[control or image firmware program| IMAGE
v:\bitmaps\ISW015.bmp SCROLL]] link and follow the instructions.
3. [[Install the ISW application program onto a PC or laptop| IMAGE v:\bitmaps\ISW005.bmp
SCROLL]].
4. [[Set up the ISW Trns utility| IMAGE v:\bitmaps\ISW004.bmp SCROLL]] by following the setup
directions.
USAGE:
3
57
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005