Service manual

7020
2. Remove the parameter memory board from the main CB.
3. Inspect CN32 and CN33 on the main CB. Ensure that all the pins are straight and properly
aligned.
4. Reseat the parameter memory board on the main CB. Replace the parameter memory board
(p/n 26NA-9110) as necessary.
FK101, edge of image is cutoff when the reception date and time (RTI) option is enabled
(ON).
DESCRIPTION: SOLUTION ID:
112137
SOLUTION:
CAUSE: The RTI image is a template that is laid over the image by the FK101's image processing.
SOLUTION: This process of inserting the RTI to the fax reception is a product limitation that can
not be altered.
Note: To inquire about possible future changes to key operator functions, please contact the
product manager at [e-mail].
USAGE:
3
Developing unit parts change.DESCRIPTION: SOLUTION ID:
112387
SOLUTION:
The silver retractable shutter plate mechanism, that is part of the toner addition opening of the
developer unit, has been abolished in manufacturing. The single piece cover with the white tape is
all that is needed.
Notes:
1. This change has been applied to all new 7020's starting at approximately (S/N 26NE11636) and
above.
2. This change also applies to replacement developing units (p/n 26NA-3002).
USAGE:
3
How to extend the ECM reset.DESCRIPTION: SOLUTION ID:
113246
SOLUTION:
ECM reset works with the main body Auto Reset mode. To change the main body Auto Rest
mode, perform the following:
1. Power OFF upper switch on the operation panel.
2. Press and hold the Help key while pressing the Power ON switch.
3. Touch the down arrow to display selection #12 Memory Switches.
4. The first selection should be Auto Reset. If it is not, use the up or down arrows to scroll to Auto
Reset.
5. Touch the Edit selection, the choices are:
OFF, 30, 90, 120, 150, 180, 210, 240, 270, 300 seconds
6. Touch the Previous selection.
7. Power the machine OFF/ON to exit the Key Operator mode.
USAGE:
3
With the 1:2 copy mode selected, using 8.5x11R originals that are printed onto 8.5x11 paper
(using auto-rotation), the rear side is upside-down.
DESCRIPTION: SOLUTION ID:
113546
SOLUTION:
CAUSE: Second side orientation needs to be changed.
SOLUTION: To orient side 2, perform the following:
1. Press the APPLICATIONS key.
2. Press SPECIAL ORIGINAL.
3. Select the appropriate orientation, NORMAL, 1-2 Upside Down or 2-1 Upside Down and press
OK.
USAGE:
3
DB209, noise when copying.DESCRIPTION: SOLUTION ID:
114638
SOLUTION:
CAUSE: The small brown idler gear that meshes with the paper feed gear/2 is on backwards.
SOLUTION: Turn the idler gear around so it meshes properly with the paper feed gear/2
Note: Due to the gear being on backwards the idler gear (p/n 13HA77050) and/or the paper feed/2
gear (p/n 26NA16320) may be worn or broken. Replace gear(s) as necessary.
USAGE:
3
How to program the serial number for the machine or optional units.DESCRIPTION: SOLUTION ID:
115394
SOLUTION:
To program the serial number for the machine or optional units, perform the following:
1. Power the copier OFF.
2. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys).
3. Touch [7. M/c serial number] on the touchscreen.
4. Touch the item name of the component requiring programming of a serial number on the
touchscreen. The serial number setting screen for the selected item will be displayed.
5. Enter the 9-digit serial number by touching the appropriate alphabet and numeric keys displayed
on the touchscreen.
6. Touch [SET] on the touchscreen
7. Touch [RETURN] on the touchscreen.
USAGE:
3
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Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005