Service manual
7020
SOLUTION:
PROBABLE CAUSES:
1. A poor connection at the main CB. Reseat all connectors on the main CB
2. The FlashROM has become corrupted. Install [[the latest firmware| URL
http://techweb.konicabt.com/tpm/media/7020-28.pdf]].
Note: To view the link, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for
free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]
3. The main CB has failed. Replace the main CB (p/n 26NA-9301).
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
3
FK101, cannot receive faxes while in error code condition.DESCRIPTION: SOLUTION ID:
102925
SOLUTION:
CAUSE: The 7020 cannot receive faxes in 'F' error code condition. The 7020 can receive faxes
while in a ' J' or 'P' error code condition, but those faxes will not be printed until the 'J' or 'P'
condition is resolved.
SOLUTION: Once the 'F' error code is resolved the machine will be able to receive.
USAGE:
3
Auto layout application does not center from front-to-rear or lead-to-trail.DESCRIPTION: SOLUTION ID:
104444
SOLUTION:
CAUSE: Ambient light is corrupting the process.
SOLUTION: Relocate copier away from the direct light source.
USAGE:
3
How to check the amount of SODIMM memory installed.DESCRIPTION: SOLUTION ID:
106618
SOLUTION:
To check the amount of SODIMM memory installed, perform the following:
1. Access the 47 mode (power the copier ON while pressing the 4 and 7 keys), output code 197.
2. The amount of installed memory will be displayed.
3. Power the copier OFF/ON to exit the 47 mode.
USAGE:
3
FK101, how to enable ECM for access to the fax function only.DESCRIPTION: SOLUTION ID:
107079
SOLUTION:
To enable ECM for the fax function only, perform the following:
1. Power the copier ON.
2. Press the [HELP] key.
3. Touch [Key-Ope mode] on the touchscreen.
4. Touch [1. System/copier] on the touchscreen.
5. Touch [4. ECM] on the touchscreen.
6. Input the 8-digit ECM master code using the numeric keypad on the touchscreen.
7. Touch [OK] on the touchscreen.
8. Touch [4. ECM On/Off setting] on the touchscreen. The ECM ON/OFF setting screen for the
copier and fax will be displayed on the touchscreen.
9. Select the desired ECM setting for the fax function. The available choices are [OFF] or [ON].
10. Touch [OK] on the touchscreen.
11. Touch [RETURN] located on the bottom of the touchscreen three (3) times, to return to the
normal mode.
USAGE:
3
'READING PROGRAM DATA' message when trying to flash the machine.DESCRIPTION: SOLUTION ID:
108734
SOLUTION:
CAUSE: Parallel Interface cable connecting PC to the 7020 has failed or is an incorrect type..
SOLUTION: Replace the parallel Interface cable.
Note: Parallel Interface cable specifications:
IEEE-1284 compliant
Anphenol 36 pin/D sub 25 pin
2 meters maximum length
USAGE:
3
No power, display is completely blank. LED 2 on the main CB fails to light after powering
the main power switch (SW1) ON.
DESCRIPTION: SOLUTION ID:
123870
SOLUTION:
CAUSE: Poorly seated or failed parameter memory board, resulting in no initialization of the main
CB.
SOLUTION: To check the parameter memory board, perform the following:
1. Power the copier OFF.
USAGE:
3
55
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005