Service manual

7020
Compatibility/Compression - ITU Group 3 with ECM, T.30, V34, & V.8, Super G3
Standard Memory - 2 MB, Max. 8 MB
Resolution - 200 x 200 dpi/400 x 400 dpi
PC Fax Support - Yes with IP-421 & KN-303 card
Modem Speed - 33.6Kbps
One Touch Keys - 20
DIMENSIONS, WEIGHTS & YIELDS
Machine Weight - 159lbs
Main Body Dimensions w/document feeder - 17" W x 23.4" D x 34.4" H
Electrical Requirements - 120V, 60Hz
Drum/Developer Yield - 200,000/200,000
Toner Yield - 20,000
All specifications are approximate and subject to change.
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
Scratch on drum in direction of shaft.DESCRIPTION: SOLUTION ID:
84105
SOLUTION:
CAUSE: Incorrect drum carriage and developing unit removal/ installation.
SOLUTION: To properly remove and install the drum carriage, perform the following:
1. Fully open the right side ADU door.
2. Fully open the conveyance unit (T/S corona unit is attached).
3. Unscrew and slide out the developing unit ensuring that it stays level until it is completely
removed from the main body.
a. Caution: Do not let the front side tip down while the rear portion still in the main body, this
may damage the drum.
4. Unscrew and remove the drum carriage.
5. To properly reinstall, perform the above steps in reverse order.
USAGE:
3
Loud squealing noise is being generated by the optics driving motor.DESCRIPTION: SOLUTION ID:
84417
SOLUTION:
CAUSE: The optics drive motor (M2) has failed.
SOLUTION: Inspect the optics drive motor for proper alignment. Replace M2 (p/n 26NA80021) as
necessary.
USAGE:
3
FK101, KRDS HOST selection is available, in the Key Operator Mode, after installing the fax
unit.
DESCRIPTION: SOLUTION ID:
85912
SOLUTION:
CAUSE: It is normal for the Konica Remote Diagnostic System (KRDS) HOST option to become
enabled, in Key Operator mode, when an FK101 is installed in a 7020.
SOLUTION: The Konica Remote Diagnostic System (KRDS) option is not yet available in the US
market, although the KRDS HOST selection cannot be disabled when an FK101 is installed.
Notes: In addition, the KRDS SETTING option, in the 25 mode, will also become available when
the FK101 is installed.
USAGE:
3
How to properly operate CN46 (main CB).DESCRIPTION: SOLUTION ID:
86586
SOLUTION:
[[Instructions on how to properly operate CN46.| IMAGE V:\bitmaps\cjc229.bmp SCROLL]]
USAGE:
3
Using 8.5x14 paper through the sheet bypass, the image is shifted 2 inches, front-to-rear.DESCRIPTION: SOLUTION ID:
89418
SOLUTION:
CAUSE: In the 25 mode, the bypass feed non-standard size selection is set to 1.
SOLUTION: To set the bypass feed non-standard size selection in the 25 mode, perform the
following:
1. Access the 25 mode (power the machine ON while holding down on the 2 and 5 keys).
2. Press the [1. Software SW] key.
3. Using the left up/down arrows select dipswitch 3.
4. Using the center up/down arrows select bit 5.
5. Select OFF for the DIP-SW.
6. Power the machine OFF/ON to exit the 25 mode.
Note: Bypass feed non-standard size selection determines whether the system detects the size of
the paper in the bypass tray. If the setting is "1" (handle as non-standard), the size is not detected
and copying is based on the maximum paper size.
USAGE:
3
52
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005