Service manual
7020
V:\text\CBC010.txt NEW NoWordWrap]] on the FTP site for detailed information concerning site
contents. [[Internal Link for Faxing/Printing FTP site information| RUN V:\text\Wordpad.exe
v:\text\CBC009.txt]]. [[Internal Link for Faxing/Printing FTP_ user site.txt file information| RUN
V:\text\Wordpad.exe v:\text\CBC010.txt]].
Hecon* key counter wiring information.DESCRIPTION: SOLUTION ID:
94959
SOLUTION:
On the rear of the Hecon receptacle there are pins with numbers next to them. Attach the harness
to receptacle as follows:
Black to pin 1
Red to pin 3
Green to pin 4
White to pin 6
Note: Pins 2 and 5 have no wires attached.
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
4
FK101, how to set the reception mode.DESCRIPTION: SOLUTION ID:
96010
SOLUTION:
To change the reception mode, perform the following:
1. Enter the Key Operator mode by holding the Help [?] key while powering the machine ON.
2. If required, enter the 4-digit password.
3. Select [FAX].
4. Select [Line Parameter Set].
5. Press the down arrow once to highlight [Receive Mode (Auto/Man)].
6. Toggle the Receive Mode setting by pressing the EDIT button (located in the lower right hand
corner).
7. Press the BACK button twice.
8. Power the machine OFF/ON to exit the Key Operator mode.
USAGE:
4
Unable to power the machine OFFDESCRIPTION: SOLUTION ID:
99031
SOLUTION:
CAUSE: Failed main CB.
SOLUTION: Reseat the connectors on the main CB. Reflash the main CB firmware. If problem
persists, replace the main CB (p/n 26NA-9301).
USAGE:
4
J10, J11, J12 or J13 while copying. Jamming out of all trays before registration rollers.DESCRIPTION: SOLUTION ID:
99882
SOLUTION:
CAUSE: ICP 11 is open on the Printer Driver Board. The wiring harness for the T/S Lamp is
rubbing between the T/S conveyance unit and frame, causing intermittent short of 24V DC to frame
ground. This can cause ICP 11 on the Printer Driver Board to open, losing all 24V DC supplies to
CN24.
Note: CN24 supplies 24V DC to the T/S Lamp, Bypass Tray Feed Solenoid (SD3), ADU drive
motor (M6) and Loop Clutch (MC2).
SOLUTION: Repair or replace the damaged wire harness. Reposition the wire harness to
eliminate excessive slack and secure the wire harness to the frame with a small wire tie. Position
black tape over the frame protrusion at the base of the T/S Conveyance Unit. Replace the Printer
Driver Board (p/n 26NA-9022).
USAGE:
4
When selecting Applications, all the application items are missing.DESCRIPTION: SOLUTION ID:
100130
SOLUTION:
CAUSE: These items were removed in the Key Operator Mode using Application Customize.
SOLUTION: To restore the items in the Application mode, perform the following:
1. Press [HELP] to display the Help Screen, then touch Key-Ope mode. As needed, enter a 4-digit
key operator password, then touch OK to display the Key Operator Mode screen.
2. To display menus 11 to 16 on the Key Operator Mode Screen, touch the Lower arrow key.
3. Touch [14: Appli. Customize] to display the Application Customize Screen.
4. Touch FILE EDIT or IMAGE EDIT, as desired.
5. On the file/image Edit Customize Screen, touch to highlight the desired application function key
on the right, and then touch ADD. Selected key will move to the left part of the screen,while the
key on the right will be dimmed to show inactivity.
6. To cancel the selection you made, touch to highlight the desired key on the left, then touch DEL.
The selected key will disappear.
7. Touch OK to complete the settings and return to the item Selection Screen. Touch another item
key, if desired, or touch to initialize to restore the factory setting.
8. Touch RETURN to restore the Application Customize Screen. Confirm the setting you made on
this screen.
9. Touch OK to restore the Key Operator Mode Screen.
USAGE:
4
46
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005