Service manual

7020
Erratic paper size detection by all paper trays.DESCRIPTION: SOLUTION ID:
82358
SOLUTION:
CAUSE: The wiring to the drawer base is pinched by the cord cover.
SOLUTION: Remove the cord cover (p/n 12HA12150) and ensure that the wiring is routed to the
right side, away from the square hole in the metal plate on the cord cover. Repair/replace the
damaged wiring (p/n 13HA90010) as needed.
USAGE:
5
SUPPLY TONER message when toner bottle is full or has just been replaced.DESCRIPTION: SOLUTION ID:
82609
SOLUTION:
PROBABLE CAUSES:
1. The toner bottle is not fully seated into its holder. [[Push the bottom of the toner bottle| IMAGE
V:\bitmaps\cjc202.bmp SCROLL]] to see if it clicks. The toner bottle is correctly set when it clicks
twice on its insertion. If the toner does click, [[rotate the bottle clockwise 10 times| IMAGE
V:\bitmaps\cjc203.bmp SCROLL]] to manually add toner to the machine.
Note: It is normal to hear some gear noise as the toner bottle is rotated. This will not harm the
machine.
2. If the toner bottle is stored for a long period of time with its opening downwards, toner may
compact at the edge of the opening. This can prevent the bottle from properly supplying toner
when the bottle is rotated. When installing a new toner bottle, [[ensure the toner moves freely by
performing the following:| IMAGE V:\bitmaps\cjc204.bmp SCROLL]]
a. Without removing the cap, tap the bottom of the bottle 5 times on a solid surface from 5-6cm
distance.
b. Turn the bottle upside-down and tap the top 5 times on a solid surface from 5-6cm distance.
c. Shake the bottle horizontally 5 times.
USAGE:
5
DF314, constant jam position 11 or J65-8.DESCRIPTION: SOLUTION ID:
85113
SOLUTION:
CAUSE: PS303 (original exit) actuator return spring is dislodged or malformed.
SOLUTION: Reinstall or replace the PS303 actuator return spring (p/n 13GL46680). The spring is
located at the rear side of the long black actuator shaft. Access 47 mode, output 60, multi-mode
*05*, OFF paper is present, ON no paper.
USAGE:
5
How to program the machine to display magnification ratios for the Preset Magnifications.DESCRIPTION: SOLUTION ID:
85815
SOLUTION:
The display is functioning as designed and cannot be changed at this time.
USAGE:
5
The entire image on any size copy, or internal test print is blurry except for the last inch on
the trail edge.
DESCRIPTION: SOLUTION ID:
86291
SOLUTION:
CAUSE: The two drum cushion plates, which are placed between the conveyance cover and drum
to prevent damage during shipment, were not removed during set up.
SOLUTION: To remove the two (2) drum cushion plates, perform the following:
1. Open the right side door.
2. Open the conveyance cover.
3. Remove the two cushions on both sides of the drum.
Note: An illustration of this procedure can be seen in the installation procedure instructions, which
are packaged with each machine. Refer to step nine (9) on page E-4.
USAGE:
5
FK101, when an error report is generated, the fax image is missing from the report.DESCRIPTION: SOLUTION ID:
87614
SOLUTION:
CAUSE: Either manual transmission or quick memory transmission mode was used.
SOLUTION: This is normal when using either of these transmission mode..
USAGE:
5
How to remove the trail edge deletion in 8:1 mode using 8.5x11 paper.DESCRIPTION: SOLUTION ID:
87835
SOLUTION:
The trail edge deletion cannot be removed. Aligning the paper in the 8.5x11R direction will solve
the problem.
USAGE:
5
FK101, how to change the number of seconds for a pause.DESCRIPTION: SOLUTION ID:
89476
SOLUTION:
To change the amount of seconds for each pause, perform the following:
1. Press the HELP key.
2. Press Key-Ope mode.
3. Press FAX.
4. Press Special set.
5. Enter 9272 and press OK.
USAGE:
5
39
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005