Service manual

7020
SOLUTION: Clean the write unit glass by withdrawing and pushing in the write unit cleaning knob
several times. The write unit cleaning knob is the green knob located below the green toner hopper
cover.
Light copies of the Konica potential chart (0.20 density blocks are not visible).DESCRIPTION: SOLUTION ID:
95896
SOLUTION:
CAUSE: The glossy finish, of the Konica potential chart, is erroneously causing AES to select a
lighter density.
SOLUTION: When testing copy quality, with the Konica potential chart, be sure to deactivate AES
by manually selecting normal density on the LCD touchscreen.
Note: Normal density is the 5th position from the darkest setting (bottom).
USAGE:
7
FS107, intermittently, copies will not fully exit the finisher.DESCRIPTION: SOLUTION ID:
99585
SOLUTION:
CAUSE: The front rib on the paper regulating board (p/n 13GQ60200) is intermittently contacting
the front edge of the copy.
SOLUTION: Carefully remove the front rib of the paper regulating board, as it is not needed.
Notes:
1. With needle nose pliers or wire cutters the front rib can be carefully removed.
2. The paper regulating board has been redesigned with the front rib eliminated.
3. Refer to the FS107 parts catalog (2/2000) page 12 and 13 for reference.
USAGE:
7
DF314, J63-3 when using 2:2 or 2:1 mode.DESCRIPTION: SOLUTION ID:
103362
SOLUTION:
CAUSE: The pin that limits the travel of the conveyance guide cam assembly (p/n 13GL-4580) is
missing.
SOLUTION: This pin is on the front side white plastic cam and protrudes through the RADF front
side frame which limits the travel of the shaft. To verify operation, perform the following:
1. Access the 47 mode (turn the copier ON while pressing the 4 and 7 keys).
2. Enter 6 and 0 (display should read <060-000>).
3. Press Star (*) button.
4. Press 3 to display <60-003>.
5. Press Star (*) button.
6. Press Start button.
7. The shaft should rotate and should stop with the cams in the near vertical position and the
conveyance guide in the open position. If the shaft rotates approximately 180 degrees, the pin is
missing.
8. Power the machine OFF/ON to exit the 47 mode.
9. Replace the conveyance guide cam assembly (p/n 13GL-4580) as needed.
USAGE:
7
How to perform the touchscreen sensitivity adjustment.DESCRIPTION: SOLUTION ID:
103643
SOLUTION:
To adjust the touchscreen sensitivity, perform the following:
1. Press the [HELP] key.
2. Touch [Key-Ope mode] on the touchscreen.
3. Touch [1. System/copier] on the touchscreen.
4. Touch [10. Touch panel adj] on the touchscreen to display the control panel adjustment screen.
Note: If the touch screen is so far out of adjustment that there is no response when touching #10,
the control panel adjustment can be accessed (at this point) by touching any numeric key on the
10-key pad. Two + (plus signs) should be visible on the screen.
5. Touch the + at the upper right lightly with a touch pen (something with a round tip which is made
of resin is recommended as a touchpen). Check the coordinates displayed in the top line at the top
of the screen.
6. Ensure the X coordinate and the Y coordinate displayed in the message area fall within the
standard values. The acceptable values are on the second line. If the values are not within the
acceptable parameters, repeat Step 5 until the values are acceptable.
7. Touch the + at the lower left lightly with a touch pen. Repeat the process used for the upper
right coordinate until acceptable values are achieved.
8. As verification of a correct adjustment, touch the [CHECK] keys at the upper left and lower right
corners. You should hear a beep tone for each one. If a beep tone is not heard, repeat the
adjustment.
9. Press the [START] key after finishing the adjustment.
10. Touch [RETURN] on the touchscreen two times to return to the normal mode and check
operation of the touch screen.
USAGE:
7
F35-2 and/or F36-2 during warm-up.DESCRIPTION: SOLUTION ID:
105923
SOLUTION:
CAUSE: TH1 (fixing temperature sensor 1) and/or TH2 (fixing temperature sensor 2) have failed.
USAGE:
7
34
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005