Service manual

7020
k. Press Confirm button.
l. Press Return button.
m. Power the machine OFF, then ON to exit the service mode.
DB409, jam position 3 and J16-00.DESCRIPTION: SOLUTION ID:
86766
SOLUTION:
CAUSE: Paper does not reach PS1 registration sensor after being fed from Tray 3 because guide
parts are missing.
SOLUTION: Locate guide part/middle (p/n 13HA10310). Refer to DB209/409 parts catalog page 6
of 1st. Edition, February, 2000. The following parts are required:
p/n 13HA10310, Guide part/middle (clear plastic)
p/n 13HA10440, Paper feed rotary plate
p/n 13HA10450, Paper feed rotary spring
USAGE:
7
J20-4 only when making copies in the 1:2 or 2:2 mode.DESCRIPTION: SOLUTION ID:
87006
SOLUTION:
CAUSE: The jumper for the copy vendor connection is loose. When the ADU gate solenoid (SD5)
actuated, the vibration caused the copy vendor connection to open signifying a stop signal.
SOLUTION: Reform the jumper on the copy vendor to allow proper contact with the connector.
USAGE:
7
How to change the default paper tray when APS is disabled or when selecting Non-image
area erase.
DESCRIPTION: SOLUTION ID:
87797
SOLUTION:
To change the default paper tray when Non-image area erase is selected, perform the following:
1. Access the 25 mode (power the machine ON while holding down on the 2 and 5 keys).
2. Press [1. Software SW]
3. Use the up/down arrows and scroll to software dipswitches 8-4, 8-5 and 8-6.
4. Press ON or OFF to set these dipswitches to the desired default paper tray listed below.
8-4 8-5 8-6 MODE
0 0 0 No priority
1 0 0 Main body upper tray
0 1 0 Main body lower tray
1 1 0 DB209 upper tray and DB409 LCT tray
0 0 1 DB209 lower tray
5. Power the copier OFF/ON to return to normal copy mode.
Notes:
a. These dipswitch settings actually set the priority paper tray anytime a mode is selected that
releases APS.
b. Refer to the 7020 service manual (3/2000) page 6-14.
USAGE:
7
J30 or J31 while copying.DESCRIPTION: SOLUTION ID:
91840
SOLUTION:
CAUSE: PS2 (fixing exit sensor) is not being flagged because the fixing paper exit actuator is
broken.
SOLUTION: Replace the fixing paper exit actuator (p/n 26NA53170).
Note: Refer to the 7020/7030 Parts Catalog (5/2000), pages 52 and 53.
USAGE:
7
How to obtain print drivers for the 7020.DESCRIPTION: SOLUTION ID:
93216
SOLUTION:
To obtain print drivers from Konica's website, perform the following:
1. Access KBT's Home Page (http://www.konicabt.com).
2. In the right-hand lower corner click on DRIVERS and USER GUIDES.
3. Scroll to the bottom of the page and click on DRIVER SELECTOR.
4. A Driver Guide menu appears. Click on PRINT DRIVERS..
6. Another Driver Guide menu is displayed. Click on the desired model.
7. A disclaimer is offered. Read it and click on I AGREE to access the driver download page.
8. Click on the required printer driver link and follow instructions to download.
Note: The latest printer drivers can also be downloaded from the Konica Digital [[FTP site| FILE
V:\text\CBC009.txt NEW NoWordWrap]]. Refer to the [[FTP_ user site.txt file| FILE
V:\text\CBC010.txt NEW NoWordWrap]] on the FTP site for detailed information concerning site
contents. [[Internal Link for Faxing/Printing FTP site information| RUN V:\text\Wordpad.exe
v:\text\CBC009.txt]]. [[Internal Link for Faxing/Printing FTP_ user site.txt file information| RUN
V:\text\Wordpad.exe v:\text\CBC010.txt]].
USAGE:
7
Blank lines from lead-to-trail.DESCRIPTION: SOLUTION ID:
95885
SOLUTION:
CAUSE: A soiled write unit glass.
USAGE:
7
33
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005