Service manual

7020
SOLUTION:
CAUSE: The drum counter has not been reset after replacing the drum.
SOLUTION: Ensure that the drum is replaced every 200,000 copies or prints, and that the drum
counter is reset each time the drum is replaced. To reset the drum counter perform the following:
1. Access the 36 mode (power the copier ON, while pressing the 3 and 6 keys).
2. Select Counter clear.
3. Select Drum counter.
4. Select YES.
5. Power the copier OFF/ON to return to normal copy mode.
USAGE:
8
ADJUSTMENT ERROR 0005 while performing L-detect adjustment.DESCRIPTION: SOLUTION ID:
156105
SOLUTION:
CAUSE: The TDS sensor failed.
SOLUTION: Check the TDS sensor at CN25-A2 for 12V DC at the printer driver board. If there is
less than 12V DC, disconnect the connector and check the voltage. If it is 12V DC, replace the
TDS sensor (p/n 26NA88040).
USAGE:
8
J97-1 when copying the second side.DESCRIPTION: SOLUTION ID:
87099
SOLUTION:
CAUSE: Improper position of the operation arm of the ADU change solenoid.
SOLUTION: To verify correct positioning of the arm, perform the following:
1. Turn OFF both power switches.
2. Remove the fixing unit.
3. Observe the position of the ADU change solenoid arm (p/n 26NA-4870).
4. The arm (white plastic) should not be positioned behind the arm (black plastic) of the paper exit
guide (p/n 26NA48250).
5. If necessary, reposition the arms so that the white arm is in front of the black arm.
Note: Care should be taken when removing/installing the fixing unit as the arm is easily dislodged.
USAGE:
7
System Configurator, 7020.DESCRIPTION: SOLUTION ID:
82989
SOLUTION:
[[7020 Configurator| URL http://techweb.konicabt.com/tpm/media/7020config.pdf]].
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded
for free from the Adobe* Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html|
URL http://www.adobe.com/products/acrobat/readstep2.html]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
7
FS107, PLEASE CHECK EXIT OF FNS message at power up.DESCRIPTION: SOLUTION ID:
84203
SOLUTION:
CAUSE: The black paper exit shutter gate is bound up and unable to properly initialize at power
ON. This shutter gate must cycle down, then back up, as the finisher initializes.
SOLUTION: Repair the bind with the paper exit shutter gate and ensure it moves up and down
freely.
Note: Remove the finisher top cover (6 screws) to access the shutter gate drive mechanism.
USAGE:
7
FK101, how to set the fax line monitor to allow only the dial tones to be heard and not the
actual fax communication tones.
DESCRIPTION: SOLUTION ID:
86535
SOLUTION:
Note: These settings are not depicted in the fax address parameter list.
1. To enable the speaker, perform the following:
a. Access the Key Operator Mode (press HELP, then touch Key Ope mode at the left front of
touch screen and then enter Password if necessary).
b. Touch 2. FAX from the Key Operator Mode screen.
c. Touch Line parameter set from the Fax initial setting menu screen.
d. Use the UP and DOWN arrows to select Line Monitor Audio.
e. Touch EDIT to switch from ON to hear transmissions.
2. To the change monitor maximum limit of redials in service mode, perform the following:
a. Press Help/? Button
b. Press Key-Ope Mode.
c. Press 2: Fax button.
d. Press Special Set button
e. Enter 9272 for password.
f. Press Function Parameter Setting button.
g. Press Machine Setting button.
h. Enter address 0E00BF from the touchscreen
i. Press Data button
j. Enter data 01, 10 or 00 for bits 6 and 5 respectively to allow dial tones only to be heard.
USAGE:
7
32
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005