Service manual

7020
SOLUTION: Replace write unit (p/n 26NA-6503).
Excessive noise from the write unit polygon motor.DESCRIPTION: SOLUTION ID:
83913
SOLUTION:
CAUSE: Polygon motor is operating for 2 minutes after exit of last copy.
SOLUTION: The polygon motor can be shut off after 15 seconds from paper exit. This action
should be taken if customer is complaining about noise. To shut off the polygon motor after 15
seconds from paper exit, perform the following:
1. Turn the machine OFF.
2. Enter the 25 mode, (turn the machine ON, while pressing the 2 and 5 keys).
3. Set 6-4 and 6-5 to 0 (15 seconds).
4. Set 6-6 to 1 and 6-7 to 0 to stop polygon motor rotation at idle.
5. Power the machine OFF/ON to exit the 25 mode.
USAGE:
8
Specifications for Memory Upgrade Kits.DESCRIPTION: SOLUTION ID:
85125
SOLUTION:
The memory used in the 7020, IP011 and IP421 is a 144 pin SODIMM module, 100MHz, 10ns or
faster, with gold contacts.
The 7020 is equipped with 32MB of memory embedded on the main CB. The main CB has 2
additional slots that can accept the following memory modules, for a maximum of 288MB:
32MB, MU403 (Item #950217)
64MB, MU404 (Item #950218)
128MB, MU405 (Item #950219)
Note: Memory is installed on the main CB at CN35 and CN36.
The IP011 will accept the following memory modules, for a maximum of 80MB:
32MB, MU403 (Item #950217)
64MB, MU404 (Item #950218)
The IP421 is shipped with 32MB of base memory and can be upgraded to a maximum of 160MB of
RAM. Available memory modules (SODIMM):
32MB, MU-403 (Item #950217)
64MB, MU-404 (Item #950218)
128MB, MU-405 (Item #950219)
CAUTION:
1. The memory card slot is only designed for expansion of 32MB, 64MB, and 128MB DIMMs.
2. There are two types of 128MB DIMM. One type has 1 tipselect signal and the other has 2
tipselect signals in the circuit configuration. The MU-405 is a DIMM using 1 tipselect signal. When
a DIMM with 2 tipselect signals is used on the IP421, only 64MB of the available 128MB is
recognized.
USAGE:
8
FK101, how to disable the modem speaker.DESCRIPTION: SOLUTION ID:
84583
SOLUTION:
To disable the speaker, perform the following:
1. Access the Key Operator Mode (press HELP, then touch Key Ope mode at the left front of touch
screen and then enter Password if necessary).
2. Touch 2. FAX from the Key Operator Mode screen.
3. Touch Line parameter set from the Fax initial setting menu screen.
4. Use the UP and DOWN arrows to select Line Monitor Audio.
5. Touch EDIT to switch from ON to hear transmissions, or OFF based on customer demand.
USAGE:
8
FK101, how to program the fax name (Fax ID) and telephone number.DESCRIPTION: SOLUTION ID:
84957
SOLUTION:
To program the fax name and telephone number, perform the following:
1. Press Help/? Button
2. Press Key-Ope Mode button.
3. Press 2: Fax button.
4. Press FAX/ID name entry.
5. Enter the telephone number of the fax machine.
6. Press NAME and enter the desired name.
7. Press OK twice, BACK and then RETURN.
USAGE:
8
F41-1 when platen and RADF copying. Scanner is moving slowly and the optics motor is
noisy.
DESCRIPTION: SOLUTION ID:
96990
SOLUTION:
CAUSE: Optics drive motor (M2) initial search is not completed within specified time. Scanner
moves freely by hand with no signs of binding.
SOLUTION: Verify proper DC voltage on the SCDB CN62-2 and reseat connectors. Verify
USAGE:
8
29
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005