Service manual
7020
SOLUTION: Replace the (upper tray) driving auxiliary panel/r assembly (p/n 26NA-1030) and any
worn paper feed gears or (lower tray) driving auxiliary panel L/C assembly (p/n 26NA-1040) and
any worn paper feed gears.
DF314, code 65-2 or 65-3 after replacing the RADF control board.DESCRIPTION: SOLUTION ID:
146030
SOLUTION:
CAUSE: The DF314 has been recently changed to improve performance. The old style RADF
control board is not compatible with the new version DF314. The earliest style RADF CB (p/n
13GL-9019) is only available through board repair.
SOLUTION: The newer RADF control board should be used with a newer DF314.
Notes:
1. Refer to the [[ADF serial number, DF Control Board, firmware version and model compatibility
matrix| URL http://techweb.konicabt.com/tpm/media/t20030054a1e.pdf]].
2. To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for
free from the Adobe* Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
10
FK101, what paper size can the FK101 use to print the received image?DESCRIPTION: SOLUTION ID:
86216
SOLUTION:
The FK101 can receive on 8.5x11, 8.5x14 or 11x17 paper depending on how it is configured. The
default setting is to allow the FK101 to automatically select the paper size that is closest to the
original size. See page 5-54 and 5-55 in the FK101 User's Reference Guide.
USAGE:
9
When using the ISW utility to flash the firmware, the utility cannot see the Control files.DESCRIPTION: SOLUTION ID:
91738
SOLUTION:
CAUSE: The control files are divided.
SOLUTION: Make sure the control selection in the utility is set for divided. To flash the firmware,
perform the following:
SETTING UP THE ISW UTILITY
1. Obtain the ISW Trns utility file from the Konica web site. To download the ISW Trns utility
program, perform the following:
a. Access KBT's Home Page (http://www.konicabt.com).
b. In the left-hand menu, click on SUPPORT.
c. Under [2 Technical], click on EXPERT WEB.
d. A disclaimer is offered. Read it and click on [I Accept] to access the Expert Web* login page.
e. Enter a User ID and Password and click [Login].
f. Click on [EPROMS (Link to KBM EPROM Download Area.)].
g. Click on [Eproms for Accessories].
h. Click on [List] button.
i. Click on ISWTRNS311E.EXE link and follow download instructions.
Note: While on this page, download the [[DF314 and FS107 files| IMAGE v:\bitmaps\ISW018.bmp
SCROLL]], by clicking on the appropriate link and following instructions.
2. While still at Konica's web site, download the 7020 firmware. To download the firmware
programs, perform the following:
a. Click on the back arrow to return to the previous page.
b. Click on [Eproms for Low Volume Copiers].
c. Click on [List] button.
d. To start the download, click on the [[control or image firmware program| IMAGE
v:\bitmaps\ISW015.bmp SCROLL]] link and follow the instructions.
3. [[Install the ISW application program onto a PC or laptop| IMAGE v:\bitmaps\ISW005.bmp
SCROLL]].
4. [[Set up the ISW Trns utility| IMAGE v:\bitmaps\ISW004.bmp SCROLL]] by following the setup
directions.
5. [[Set up the folders| IMAGE v:\bitmaps\ISW008.bmp SCROLL]] for the BIN files.
6. When the [[ISW Trns utility main window| IMAGE v:\bitmaps\ISW009.bmp SCROLL]] pops up,
the BIN file data can be selected, verified, and sent to the machine for flashing the firmware.
Notes:
a. There are two types of [[data sources| IMAGE v:\bitmaps\ISW010.bmp SCROLL]] -
ORIGINAL (batch data) and DIVIDED (divided data). The 7020 utilizes the DIVIDED selection for
the Control BIN files and the ORIGINAL selection for the Image, DF314 and FS107 BIN files.
b. The Country selection must be KBT for the USA.
COPYING TRANSFER DATA (UPDATE DATA)
Run the ISW Trns program to [[copy transfer data| IMAGE v:\bitmaps\ISW012.bmp SCROLL]]
(update data) to the PC.
CONNECTING
[[Connect a parallel interface cable to the copier.| IMAGE v:\bitmaps\ISW013.bmp SCROLL]]
USAGE:
9
27
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005