Service manual

7020
SOLUTION:
CAUSE: Corrupted image control ROM.
SOLUTION: Re-flash the image control board. To flash the firmware, perform the following:
SETTING UP THE ISW UTILITY
1. Obtain the ISW Trns utility file from the Konica web site. To download the ISW Trns utility
program, perform the following:
a. Access KBT's Home Page (http://www.konicabt.com).
b. In the left-hand menu, click on SUPPORT.
c. Under [2 Technical], click on EXPERT WEB.
d. A disclaimer is offered. Read it and click on [I Accept] to access the Expert Web* login page.
e. Enter a User ID and Password and click [Login].
f. Click on [EPROMS (Link to KBM EPROM Download Area.)].
g. Click on [Eproms for Accessories].
h. Click on [List] button.
i. Click on ISWTRNS311E.EXE link and follow download instructions.
Note: While on this page, download the [[DF314 and FS107 files| IMAGE v:\bitmaps\ISW018.bmp
SCROLL]], by clicking on the appropriate link and following instructions.
2. While still at Konica's web site, download the 7020 firmware. To download the firmware
programs, perform the following:
a. Click on the back arrow to return to the previous page.
b. Click on [Eproms for Low Volume Copiers].
c. Click on [List] button.
d. To start the download, click on the [[control or image firmware program| IMAGE
v:\bitmaps\ISW015.bmp SCROLL]] link and follow the instructions.
3. [[Install the ISW application program onto a PC or laptop| IMAGE v:\bitmaps\ISW005.bmp
SCROLL]].
4. [[Set up the ISW Trns utility| IMAGE v:\bitmaps\ISW004.bmp SCROLL]] by following the setup
directions.
5. [[Set up the folders| IMAGE v:\bitmaps\ISW008.bmp SCROLL]] for the BIN files.
6. When the [[ISW Trns utility main window| IMAGE v:\bitmaps\ISW009.bmp SCROLL]] pops up,
the BIN file data can be selected, verified, and sent to the machine for flashing the firmware.
Notes:
a. There are two types of [[data sources| IMAGE v:\bitmaps\ISW010.bmp SCROLL]] -
ORIGINAL (batch data) and DIVIDED (divided data). The 7020 utilizes the DIVIDED selection for
the Control BIN files and the ORIGINAL selection for the Image, DF314 and FS107 BIN files.
b. The Country selection must be KBT for the USA.
COPYING TRANSFER DATA (UPDATE DATA)
Run the ISW Trns program to [[copy transfer data| IMAGE v:\bitmaps\ISW012.bmp SCROLL]]
(update data) to the PC.
CONNECTING
[[Connect a parallel interface cable to the copier.| IMAGE v:\bitmaps\ISW013.bmp SCROLL]]
CAUTION: If a parallel data transfer is to be executed with the ISW Trns program, the ECP mode
setting of the PC parallel port should be cleared. ISW Trns does not support parallel data
transfers. If a parallel data transfer is launched with the PC set in ECP mode, the transfer could be
aborted by an error occurring in between. It would be necessary, therefore, to [[disable ECP mode|
IMAGE v:\bitmaps\ISW011.bmp SCROLL]] before run ISW Trns on a PC with the ECP setting.
UPDATING
[[Update the ROM data on each control board using ISW Trns.| IMAGE v:\bitmaps\ISW014.bmp
SCROLL]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
13
The Weekly Timer is not working correctly.DESCRIPTION: SOLUTION ID:
90103
SOLUTION:
CAUSE: Firmware bug. The Weekly Timer calendar, for the Month of August, is incorrect. The
calendar is programmed with August starting on a Monday instead of Tuesday. This incorrectly
shifted calendar affects the ON/OFF setting for the days of the week.
SOLUTION: Flash the 7020 with the latest firmware. System control firmware level 25 and Image
processing firmware level 23 will resolve this problem.
Note: The 7020 firmware is currently available on the Konica [[FTP site| FILE V:\text\CBC009.txt
NEW NoWordWrap]]. Refer to the [[FTP_ user site.txt file| FILE V:\text\CBC010.txt NEW
NoWordWrap]] on the FTP site for detailed information concerning site contents. [[Internal Link for
Faxing/Printing FTP site information| RUN V:\text\Wordpad.exe v:\text\CBC009.txt]]. [[Internal Link
for Faxing/Printing FTP_ user site.txt file information| RUN V:\text\Wordpad.exe
v:\text\CBC010.txt]].
[[Latest Firmware level| FILE V:\text\NewROM\7020.txt NEW NoWordWrap]] and [[Internal Link for
Faxing/Printing current 7020 Firmware information.| RUN V:\text\Wordpad.exe
USAGE:
13
20
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005