Service manual
7020
2. L1 should power ON.
3. If L1 does not go ON, perform the following:
a. Remove the platen glass.
b. Remove Scanner driver board cover.
c. Locate ICP1 (next to CN60).
d. Set multimeter to 200V DC.
e. With the black lead to frame ground, put the red lead to either leg of ICP1 and check for 24V
DC.
f. If voltage is present, check the other leg of ICP1.
g. If voltage is missing on either side of ICP1, replace the scanner driver board (p/n
26NA-9052).
Note: If the machine has an IP controller or a FAX kit installed, a SCANNER FAILURE message
will occur. If the IP and FAX kit are disconnected from the machine F41-1 code will be indicated.
Verify all 24V DC loads to frame ground, and check for any broken or pinched wires.
FK101, how to program a group dial into a one-touch key.DESCRIPTION: SOLUTION ID:
103927
SOLUTION:
To program a group dial into a one-touch key, perform the following:
1. Press the Fax button in the upper right of the operation panel.
2. Press Telbook and then Entry.
3. Press Program entry/edit.
4. Press Program No to highlight and enter the desired one-touch number.
5. Press Dial No to highlight and enter the desired group number. If an entry is already indicated,
press delete to erase that entry.
6. Press Name and enter the desired name for the one-touch entry.
7. Press Entry to save.
USAGE:
16
DF314, important firmware version information.DESCRIPTION: SOLUTION ID:
120121
SOLUTION:
[[ADF serial number, DF Control Board, firmware version and model compatibility matrix| URL
http://techweb.konicabt.com/tpm/media/t20030054a1e.pdf]].
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded
for free from the Adobe* Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html|
URL http://www.adobe.com/products/acrobat/readstep2.html]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
16
Black areas or lines on copies when using the non-image area erase mode.DESCRIPTION: SOLUTION ID:
90281
SOLUTION:
CAUSE: The read process is recognizing an external light source.
SOLUTION: To improve the operation of this application perform the following:
1. Access the 25 mode (turn the machine ON, while pressing the 2 and 5 keys).
2. Select option 1 (Software SW).
3. Scroll to dipswitch 7-0 and set to OFF (0).
4. Scroll to dipswitch 8-0 and set to ON (1).
5. Turn the copier OFF, then ON to exit the 25 mode.
Notes:
a. The Non-image area erase function may not operate properly if the lighting in the work place
is directly over the platen glass. In this case, consult your service representative about an
appropriate place for installation.
b. Please refer to page 8-42 of the User Reference guide for information regarding limitations of
this application.
USAGE:
15
F51-6 at power up.DESCRIPTION: SOLUTION ID:
92308
SOLUTION:
CAUSE: Loss of 24V DC from the PRDB. Check for 24V DC on the PRDB at CN 22-5.
SOLUTION: If 24V DC is not present, replace the PRDB (p/n 26NA-9022).
USAGE:
15
FK101, E86-89 intermittently after receiving a fax. Error indicates the FK101 was waiting for
a response from the remote fax.
DESCRIPTION: SOLUTION ID:
110064
SOLUTION:
PROBABLE CAUSES:
1. Poor phone line conditions. Check phone lines for noise.
2. Main body programming is corrupted. Flash the main body and the FK101 with the lates version
firmware..
USAGE:
15
DF314, UNSUCCESSFUL COMPLETE message after replacing the RADF CB and flashing itDESCRIPTION: SOLUTION ID:
111178
17
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005