Service manual

ManualsBrandsScan-Graphics ManualsPrint & ScanCF500/44

7020

1. Power OFF both the sub switch (SW2), located on the operation panel and the main switch

(SW1) located on the left side of the copier.

2. Power on the main switch (SW1). Observe the SCANNER/PRINTER, FAX, and COPY

indicator lamps. Approximately 10 seconds after the main switch has been turned ON, all three

green indicator lamps should flash ON/OFF. This indicates that the OPRTS data transmission from

the main CB to the operation board has completed. If all three green indicators lamp remain OFF,

proceed to step 3.

3. Using a voltmeter (200V DC range) verify the 5V DC power supply from the main CB to the

operation board at CN81-1 and CN81-2 of the operation board.

4. Monitor the OPRTS signal on the operation board at CN80-4. When the main switch (SW1) is

powered on 4.8V DC should be measured. Approximately ten (10) seconds after power on, the

voltage should drop to 3.2V DC. If the voltage at CN80-4 remains 4.8V DC continuously, the

operation board has not recognized the serial data transmission sent from the main CB.

5. Replace the operation board (p/n 26NA-9031) as necessary.

Background on copies and intermittent F28-4.DESCRIPTION: SOLUTION ID:

99152

SOLUTION:

CAUSE: Failed high voltage unit.

SOLUTION: Ensure that the charge corona and grid are clean and that voltages are at standard

settings. If problem persists and no change is seen, replace the high voltage power supply (p/n

26NA84010).

USAGE:

FK101, PC/LAN Fax hardware, firmware and software requirements.DESCRIPTION: SOLUTION ID:

112753

SOLUTION:

The following are the hardware requirements for PC/LAN Fax option:

IP421 Print Controller (Item #950229)

KN303 Ethernet Network card (Item #950230)

HD103 Hard Disk drive (Item #950231)

FK101 Fax Kit (Item #950227)n

The following are firmware and software minimum requirements to allow PC/LAN Fax to function:

7020 System control firmware version 32 and Image control version 28.

FK101 firmware version 17.

IP421 system software version 5.3.1.

KN303 firmware version 5.70.

IP421 PCL* Print driver version 1.5.10.

Note: See to [[Info Source Bulletin # 87-01 for functionality information.| URL

http://techweb.konicabt.com/tpm/media/421passwordprint.pdf]]. To view the PDF, Acrobat* Reader

must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:

[[http://www.adobe.com/products/acrobat/readstep2.html| URL

http://www.adobe.com/products/acrobat/readstep2.html]]

*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]

USAGE:

How to identify if the main control board has type 1 or type 2 Image control firmware.DESCRIPTION: SOLUTION ID:

121718

SOLUTION:

To identify whether the machine has a type 1 or type 2 main control board, perform the following:

1. Power the copier OFF.

2. Access the 25 mode (Power ON while holding the 2 and 5 keys).

3. Select [8. Rom Versions].

4. In the Image control display a TYPE 1 or TYPE 2 designation will be displayed to the right of the

Image firmware version. TYPE 1 and TYPE 2 can also be identified by the part number on the main

control boards.

a. 7020 main control board (p/n 26NA-9304) or lower is a TYPE 1 board. Main control board

(p/n 26NA-9305) and above is a TYPE 2 board.

b. 7025 main control board (p/n 26SA-9302) or lower is a TYPE 1 board. Main control board (p/n

26SA-9303) or above is a TYPE 2 board.

c. 7030 main control board (26PA-9304) or lower is a TYPE 1 board. Main control board

(26PA-9305) or higher is a TYPE 2 board.

Notes:

1. The Image control firmware between the old type boards (TYPE 1) and the new type boards

(TYPE 2) are not interchangeable.

2. The TYPE 1 and TYPE 2 Image firmware files are available on for download via Konica NSSG

Web support; select the Download EPROMs link and then select EPROMS for the low volume

copiers.

The TYPE 1 and TYPE 2 Image firmware is compatible with the current level 32 system firmware.

When flashing Image control firmware via the ISWTRNS utility, be sure to select TYPE 1 or TYPE 2

accordingly.

3. If the ISWTRNS utility program being used does not have the Image firmware TYPE 1/ TYPE 2

designation, download and install the latest ISWTRNS utility program. This utility (file name

ISWTRNS334E.EXE) is available for download via the Konica NSSG Web support; select the

USAGE:

May 2005