Service manual

7020
Lines on copy.DESCRIPTION: SOLUTION ID:
169911
SOLUTION:
CAUSE: Machine firmware level 33.
SOLUTION: Install level 32-CIDO image control firmware which will stabilize the drum potential by
making a conditioning rotation before copying the first page.
Note: The latest firmware is available at [[http://www.konicabt.com/konicode/PubBrowser/eproms|
URL http://www.konicabt.com/konicode/PubBrowser/eproms]].
SPECIAL NOTE: Solution provided by Ken Jenkins (KMBS Windsor)
USAGE:
0
In the memory switches, what does 1 SHOT indication time mean?DESCRIPTION: SOLUTION ID:
170540
SOLUTION:
This switch setting determines the time duration (3 or 5 seconds) for messages which are displayed
for short periods and indicate special circumstances such as:
GROUP BUTTON CANNOT BE USED IN THIS MODE
or
NUMBER OF ORIGINALS SHOULD BE -- MAX IN STAPLE MODE
USAGE:
0
Part number for the charge cleaning shaft and cleaning knob block.DESCRIPTION: SOLUTION ID:
171125
SOLUTION:
The following item numbers have been added to the parts catalogs, pages 26 and 27:
Item 16, Charge Cl Shaft (p/n 26NA25090)
Item 17, Charge Cl Knob (p/n 26NA25091) (block that shaft locks into).
USAGE:
0
Only on the third copy, one inch of print would appear in the center of the copy.DESCRIPTION: SOLUTION ID:
171296
SOLUTION:
CAUSE: The machine memory has failed.
SOLUTION: Power the machine OFF using both power switches and then unplug the machine for
1 minute. Power the machine ON and make test copies.
USAGE:
0
DESCRIPTION: SOLUTION ID:
171297
SOLUTION:
CAUSE: The machine memory has failed.
SOLUTION: Power the machine OFF using both power switches and then unplug the machine for
1 minute. Power the machine ON and make test copies.
USAGE:
0
Intermittent J13 codes.DESCRIPTION: SOLUTION ID:
171602
SOLUTION:
CAUSE: Worn bushings or shaft holders on the first paper feed assembly (p/n 13HA-4000).
SOLUTION: Replace the first paper feed assembly.
USAGE:
0
Intermittent J12 codes.DESCRIPTION: SOLUTION ID:
171610
SOLUTION:
CAUSE: Worn bushings or shaft holders on the first paper feed assembly (p/n 26NA-4010).
SOLUTION: Replace the first paper feed assembly.
USAGE:
0
Vellum paper specifications.DESCRIPTION: SOLUTION ID:
171814
SOLUTION:
Vellum paper is outside of the special paper specifications of the machine therefore specific paper
specification can not be provided. The paper may run though the machine, however Konica
Minolta does not support a particular brand of vellum paper.
Note: Vellum paper has tendencies to hold a static charge causing the paper to have transfer
problems with possible premature wearing of the drum. This paper, in some cases is coated, and
could possibly lead to premature wearing of the fuser rollers or leave marks on the copies.
USAGE:
0
FK102, unable to transmit.DESCRIPTION: SOLUTION ID:
171901
SOLUTION:
CAUSE: Corrupt memory.
SOLUTION: Memory initialization needs to be performed. To initialize the memory, perform the
following:
1. Access the Fax key-op mode.
2. Select [Fax mem. Initialize].
3. Select [Yes].
4. Follow the remaining instruction on the display panel.
USAGE:
0
133
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005