Service manual

7020
commonality with other models.
SOLUTION: See [[DB209/409, DB210/410 Technical Bulletin #2| URL
http://techweb.konicabt.com/tpm/media/DB209tb02.pdf]] for details.
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded
for free from the Adobe* Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html|
URL http://www.adobe.com/products/acrobat/readstep2.html]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
DB410, double feed prevention roller and drive shaft change.DESCRIPTION: SOLUTION ID:
162325
SOLUTION:
CAUSE: The double feed prevention roller and drive shaft have been changed to provide parts
commonality with other models.
SOLUTION: See [[DB209/409, DB210/410 Technical Bulletin #2| URL
http://techweb.konicabt.com/tpm/media/DB209tb02.pdf]] for details.
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded
for free from the Adobe* Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html|
URL http://www.adobe.com/products/acrobat/readstep2.html]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
0
F41-1 and other random, intermittent 'F' codes.DESCRIPTION: SOLUTION ID:
162258
SOLUTION:
PROBABLE CAUSES:
1. Right side door interlock insulating sheet has cracked and is causing arcing.
Remove door latch mechanism to access the high voltage casing on the door. Remove casing and
access the insulating sheets.
2. The springs on the transfer/separation corona are contaminated or bent.
Replace any fouled or discolored springs (on the door or coming out of the transfer/separation
corona) as necessary.
SPECIAL NOTE: Solution provided by James Rutherford, Quality Systems and Supplies/Fabian
Office.
USAGE:
0
How to program Auto Tray Switching (ATS).DESCRIPTION: SOLUTION ID:
163546
SOLUTION:
To program ATS, perform the following:
1. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys).
2. Select copy mode and press the help key.
3. Select Key-Ope Mode.
4. Enter the 4 digit key operator password (if necessary).
5. Select Memory SW.
6. Using the up/down arrows, scroll down until Auto Tray Switch is selected.
7. Press Edit until ON is displayed.
8. Using the up/down arrows, scroll down again until ATS/APS for the desired paper tray (Bypass,
Tray 1, Tray 2, Tray 3, Tray 4) is highlighted.
9. Press Edit until ON is displayed.
10. Power the machine OFF/ON to return to the normal copy mode.
USAGE:
0
How to disable platen AMS.DESCRIPTION: SOLUTION ID:
163743
SOLUTION:
To disable platen AMS, perform the following:
1. Power the copier OFF.
2. Access the Key Operator Mode (power the copier on while pressing the [HELP] key.
3. Touch [1. System/copier] on the touchscreen.
4. Touch the down-arrow located on the lower left corner of the touchscreen.
5. Touch [12. Memory SW] on the touchscreen.
6. Touch the down-arrow located on the lower left corner of the touchscreen.
7. Touch the down-arrow located on the right side of the touchscreen twelve (12) times until Platen
AMS is highlighted.
8. Touch [EDIT] on the bottom of the touchscreen to change the setting to OFF.
9. Power the copier OFF/ON to exit the Key Operator Mode.
USAGE:
0
Paper skew or jamming when feeding any size paper from the LCT.DESCRIPTION: SOLUTION ID:
163870
SOLUTION:
CAUSE: Bent or broken side guide plate (p/n 26NA40270).
SOLUTION: Replace the side guide plate.
USAGE:
0
129
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005