Service manual
7020
9. Select OK.
10. Power the machine OFF/ON.
To retrieve the documents held in memory, perform the following:
1. Press the Fax button to display fax basic screen.
2. Press the Application button.
3. Select file print on the touch screen.
4. Select Compulsory memory.
5. Select OK.
6. Enter the password.
7. Select the fax to be printed.
8. Select Print.
Note: A hard drive is not needed to use Compulsory Memory Reception.
The paper size detection dials are not registering the correct paper sizes on the operation
panel.
DESCRIPTION: SOLUTION ID:
157495
SOLUTION:
CAUSE: Corrupt data in the NOVRAM.
SOLUTION: Reinitialize the NOVRAM. To reinitialize the NOVRAM, perform the following:
1. Enter the 25 mode (power the machine ON, while pressing the 2 and 5 keys).
2. Select Software SW.
3. Using the up/down arrows, scroll to address 3-4 (All Memory Reset).
4. Select OFF.
5. Power the machine OFF.
6. Enter the 47 mode (turn the machine ON, while pressing the 4 and 7 keys).
7. Enter 9, 2, press the START key and then the STOP/CLEAR key.
8. Enter 0, 9, 6, press the START key and then the STOP/CLEAR key.
9. Enter 0, 9, 3, and press the START key.
10. Power the machine OFF/ON.
USAGE:
0
Unable to copy from the platen. A constant 'Align Original on RADF Unit' message is
displayed.
DESCRIPTION: SOLUTION ID:
157709
SOLUTION:
CAUSE: PS304 (RADF open/close detect PS) is continuously being actuated.
SOLUTION: Inspect PS304 actuator for any obstructions (i.e. tape, sticky notes, etc.).
USAGE:
0
DF314, Paper feed tray shape change.DESCRIPTION: SOLUTION ID:
158251
SOLUTION:
[[See DF314 Technical Bulletin #2| URL http://techweb.konicabt.com/tpm/media/DF314tb02.pdf]]
for details.
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded
for free from the Adobe* Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html|
URL http://www.adobe.com/products/acrobat/readstep2.html]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
0
Code 51-4.DESCRIPTION: SOLUTION ID:
159052
SOLUTION:
CAUSE: Grid pegs on charge corona break off causing the grid to short out against drum causing
SOLUTION: Replace the charging block/front (p/n 26NA25020) and/or the charging block/rear (p/n
26NA25010).
SPECIAL NOTE: Solution provided by Bill Doraska, Viking Office Supply.
USAGE:
0
Code F34-1.DESCRIPTION: SOLUTION ID:
159091
SOLUTION:
CAUSE: Failed System Control Board.
SOLUTION: Replace the System Control Board (p/n 26NA-9303).
SPECIAL NOTE: Solution provided by Jason Paluchniak, Albin Business Centers.
USAGE:
0
FK101, is an audible notification (ring) available when the FK101 is being called with an
incoming fax?
DESCRIPTION: SOLUTION ID:
159894
SOLUTION:
The FK101 does not have the capability to ring when it is being called. If this feature is needed, a
telephone can be connected to the TEL jack of the FK101. Whenever the FK101 is called, the
telephone will ring, providing notification that there is an incoming fax.
USAGE:
0
127
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005