Service manual

7020
http://www.adobe.com/support/downloads/product.jsp?product=44&platform=Macintosh]].
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
Partial light or faded copies (from lead-to-trail edge), prints and internal test charts are
normal density.
DESCRIPTION: SOLUTION ID:
152255
SOLUTION:
CAUSE: Failed write unit.
SOLUTION: Replace the write unit (p/n 26NA-6503).
Note: Before replacing the write unit, ensure that the drum, developer, charge corona, and T/S
corona have been cleaned, replaced or determined to be working properly.
USAGE:
0
FK101, how to set the FK101 to receive all incoming fax sizes onto 8.5x11 size paper.DESCRIPTION: SOLUTION ID:
152306
SOLUTION:
The Rx paper selection setting needs to be set to 8.5x11 fixed. To set the Rx paper selection
setting, perform the following:
1. Select copy mode and press the help key.
2. Select Key-Ope Mode.
3. Enter 4 digit key operator password (if necessary).
4. Select Fax.
5. Select Tx/Rx Mode Set.
6. Using the scroll down arrows, scroll down until Rx Paper Selection is highlighted.
7. Press edit until 8.5x11 fixed is displayed.
8. Power the machine OFF/ON.
USAGE:
0
Jamming or varying lead edge from all paper trays.DESCRIPTION: SOLUTION ID:
152739
SOLUTION:
CAUSE: Worn or dirty resist clutch.
SOLUTION: Replace the resist clutch (p/n 26NA82010).
USAGE:
0
DB409, is the LCT tub available as a spare part?DESCRIPTION: SOLUTION ID:
153090
SOLUTION:
The LCT tub is now available as a spare part (p/n 13HA47014).
USAGE:
0
When using Adobe* Acrobat* Pro version 6x, DG DAT MSG OUT OF EXPECTED SEQUENCE
message while attempting to retrieve .tif files from the network scanner using the Konica
Minolta TWAIN driver version 1.04. After this message, only the first page of a multiple page
file is retrieved.
DESCRIPTION: SOLUTION ID:
153508
SOLUTION:
CAUSE: Early version Konica Minolta TWAIN network scanner driver is installed.
SOLUTION: Use minimum version 1.11 Konica Minolta TWAIN driver (the latest version is
recommended). The driver can be downloaded from the [[Konica Minolta FTP site| URL
ftp://kbtdigital:[e-mail]/Black_white_products/Network_Scanning/]] or from the
[[Konica Minolta website driver database| URL
http://kmbs.konicaminolta.us/eprise/main/KMBS/Support_Center/Home]]. When installed, this
driver will replace the currently installed TWAIN driver on the Microsoft* Windows workstation.
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USAGE:
0
How to add toner, 7020.DESCRIPTION: SOLUTION ID:
154211
SOLUTION:
To add toner, perform the following:
1. Open the machine front door. Unlock and open the toner bottle cover.
2. Withdraw the toner bottle, and then turn it clockwise to position the (up arrow) mark at the top.
3. Fully withdraw the toner bottle strait toward the front and remove the bottle.
4. Remove the cap of the new toner bottle.
5. Insert the new toner bottle into the machine, positioning the (up arrow) mark at the top.
Note: Be sure the (up arrow) mark on the toner bottle is shown on the top; otherwise the toner
bottle cannot be set properly.
6. Close and lock the toner bottle cover then close the machine front door.
Note: The toner bottle cover cannot be locked if the toner bottle is not set in place.
[[See the 7020/7025/7030/7035 User's Manual, pages 12-6 to 12-7 for information on adding
toner.| URL http://techweb.konicabt.com/tpm/media/7020addtoner.pdf]].
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded
for free from the Adobe* Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html|
URL http://www.adobe.com/products/acrobat/readstep2.html]]
USAGE:
0
124
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005