Service manual

7020
Unable to use the Interrupt button on the operation panel or RESERVE on the LCD.DESCRIPTION: SOLUTION ID:
138611
SOLUTION:
CAUSE: Incorrect software dipswitch setting in the 25 mode.
SOLUTION: To verify 25 mode software dipswitch settings, perform the following:
1. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys).
2. Select [1. SOFTWARE SW].
3. Using the up/down arrows, scroll to software switch 4-6.
4. Select OFF.
5. Power the copier OFF/ON to exit the 25 mode.
USAGE:
0
IP421, not recognized by the main body.DESCRIPTION: SOLUTION ID:
139798
SOLUTION:
CAUSE: The IP421 has been disabled by the faulty part isolation in the 25 mode.
SOLUTION: To enable the IP421, perform the following:
1. Power the copier OFF.
2. Access the 25 mode (power the copier ON while simultaneously pressing the 2 and 5 keys).
3. Select option [1. SOFTWARE SWITCH].
4. Scroll to dipswitch 19-0.
5. Set to 0 by selecting OFF.
6. Power the copier OFF/ON using SW1 (Main power switch) to return to normal copy mode.
USAGE:
0
How to view the amount of originals that were scanned in by the DF315.DESCRIPTION: SOLUTION ID:
140108
SOLUTION:
The amount of copies will not be incremented on the main copy screen, but the amount can be
viewed in the JOB LIST application. For an example of viewing the amount of originals that were
scanned in, perform the following:
1. Place a stack of 5 papers on the DF315.
2. Press the [SCAN] tab, located in the upper right corner of the touchscreen.
3. After the papers are scanned in, press the [JOB LIST] tab located to the right of the [SCAN] tab.
4. The amount of copies that were scanned will be displayed under TOTAL PAGE(s).
5. Press [OK] to return to the main copy screen.
USAGE:
0
FK102, faxes are printed backwards and with the characters reversed.DESCRIPTION: SOLUTION ID:
142329
SOLUTION:
CAUSE: Firmware incompatibility between the FK102 and the main body.
SOLUTION: Upgrade the Main Body firmware to level 33 and Image firmware to level 32.
Note: The latest firmware is available at [[http://www.konicabt.com/konicode/PubBrowser/eproms|
URL http://www.konicabt.com/konicode/PubBrowser/eproms]].
SPECIAL NOTE: Solution provided by Michael McFarling, Caltronics Business Systems.
USAGE:
0
FK101, how to send more than 50 originals (the limit of the RADF).DESCRIPTION: SOLUTION ID:
144983
SOLUTION:
To send more than 50 originals, perform the following:
1. Depress the fax button on the operation panel.
2. Place the first stack of originals in the RADF.
3. Enter the destination fax number.
4. Press the scan button on the fax touch screen.
5. If more originals need to be sent, reload the RADF and press scan again.
6. When all originals have been scanned press the start button to send.
USAGE:
0
Change of fixing plate and support shaft.DESCRIPTION: SOLUTION ID:
144120
SOLUTION:
[[See Mod Notice #M20020213A0 for details.| URL
http://techweb.konicabt.com/tpm/media/m20020213a0e.pdf]]
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded
for free from the Adobe* Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html|
URL http://www.adobe.com/products/acrobat/readstep2.html]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
0
FK102, how to send more than 50 originals (the limit of the RADF).DESCRIPTION: SOLUTION ID:
144991
SOLUTION:
To send more than 50 originals, perform the following:
1. Depress the fax button on the operation panel.
2. Place the first stack of originals in the RADF.
3. Enter the destination fax number.
USAGE:
0
121
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005