Service manual

7020
3. Select [1. SOFTWARE SW].
4. Using the up/down arrows, scroll to software switch 17-3.
5. Select OFF.
6. Power the copier OFF/ON to return to normal copy mode.
PC-FAX Tx Error Report is not displayed in the Report Output Set menu in the Key Operator
Mode.
DESCRIPTION: SOLUTION ID:
135407
SOLUTION:
CAUSE: Hard disk (HDD-103) has not been installed. PC-FAX Tx Error Report can only be
generated with a HDD installed.
SOLUTION: Install HDD-103 (PCUA# 950231).
USAGE:
0
FK102, how to program the machine so that the FAX screen is displayed at power up.DESCRIPTION: SOLUTION ID:
135546
SOLUTION:
To program the machine so that the FAX screen is displayed at power up, perform the following:
1. Select copy mode and press the help key.
2. Select Key-Ope Mode.
3. Enter 4 digit key operator password (if necessary).
4. Select FAX.
5. Select Fax screen set
6. Using the up/down arrows, scroll down until Fax screen first is highlighted.
7. Press edit on the touchscreen unit ON is selected.
8. Power the machine OFF/ON.
USAGE:
0
FK101, how to program the machine so that the FAX screen is displayed at power up.DESCRIPTION: SOLUTION ID:
135551
SOLUTION:
To program the machine so that the FAX screen is displayed at power up, perform the following:
1. Select copy mode and press the help key.
2. Select Key-Ope Mode.
3. Enter 4 digit key operator password (if necessary).
4. Select FAX.
5. Select Fax screen set
6. Using the up/down arrows, scroll down until Fax screen first is highlighted.
7. Press edit on the touchscreen unit ON is selected.
8. Power the machine OFF/ON.
USAGE:
0
FK101, how to disable the Yes/No message for the TCR when sending a fax.DESCRIPTION: SOLUTION ID:
136762
SOLUTION:
To disable the TCR message Yes/No to print, perform the following:
1. Press ? (HELP) button.
2. Press Key-Ope button on the touchscreen.
3. Enter key operator passcode, if required.
4. Press FAX button on the touchscreen .
5. Press Report Output Set
6. Press the left side bottom down arrow once.
7. Press the right side down arrow twice, till you see TX results report select ON.
8. Press Edit to OFF.
7. Press Back button twice.
8. Press Return.
Note: The FK102 can be installed on the model 7020 with a serial number above 26NE17135.
USAGE:
0
FK102, how to disable the Yes/No message for the TCR when sending a fax.DESCRIPTION: SOLUTION ID:
136763
SOLUTION:
To disable the TCR message Yes/No to print, perform the following:
1. Press ? (HELP) button.
2. Press Key-Ope button on the touchscreen.
3. Enter key operator passcode, if required.
4. Press FAX button on the touchscreen .
5. Press Report Output Set
6. Press the left side bottom down arrow once.
7. Press the right side down arrow twice, till you see Tx results report select ON.
8. Press Edit to OFF.
7. Press Back button twice.
8. Press Return.
USAGE:
0
Grey background on copies.DESCRIPTION: SOLUTION ID:
137346
SOLUTION:
CAUSE: Incorrect developer is installed.
SOLUTION: Use only model 7020 developer (PCUA 950237) and toner (PCUA 950236).
USAGE:
0
120
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005