Service manual

7020
Front-to-rear zoning varies when copying from the platen glass, document feeder and
internal test charts.
DESCRIPTION: SOLUTION ID:
132016
SOLUTION:
CAUSE: Incorrect position of the universal tray side guides.
SOLUTION: To properly load paper in the universal trays perform the following:
1. Withdraw the paper tray.
2. Stack the paper with the curl side up.
3. While pressing the release knob, move the side guide plate against the paper.
4. Push the paper tray until it locks into place.
Notes:
1. Do not load paper above the red line on the side guide plate.
2. Be sure that the rear paper guide plate is correctly positioned according to the paper size loaded,
otherwise machine trouble may occur.
SPECIAL NOTE: Solution provided by Jim Wood, KBT Orlando.
USAGE:
0
FK102, Memory Overflow message with a FL102 (dual line option) installed.DESCRIPTION: SOLUTION ID:
133232
SOLUTION:
CAUSE: The fax file size has exceeded the available memory.
SOLUTION: When the FL102 is installed in the FK102, the fax transmission data is restricted to
5.6MB (even when the ERDH memory has been expanded to 64MB and the fax file size set to
16MB).
USAGE:
0
DB209, J92-0 when copying curled paper.DESCRIPTION: SOLUTION ID:
133669
SOLUTION:
CAUSE: When paper with a large curl if fed from the DB209, the paper may touch the rib of the
Guide part/Middle, resulting in a jam (J92-0).
SOLUTION: Mylar guide sheets have been established that can be installed on Guide part/Middle
(p/n 13HA-1130) that aid in paper feeding. [[Install two (2) guide sheet/3 mylars (p/n 13HA10560) if
these errors occur| IMAGE V:\bitmaps\cjc274.bmp SCROLL]]. Applicable machine serial number
are 13GU09718 onwards.
USAGE:
0
Part number information for the fixing sensor mounting bracket(s) not listed in the Parts
Catalog.
DESCRIPTION: SOLUTION ID:
133777
SOLUTION:
Fixing sensor mounting bracket (p/n 26NA53150).
USAGE:
0
FK102, R77 error when receiving JBIG files.DESCRIPTION: SOLUTION ID:
134246
SOLUTION:
CAUSE: The process for reception data completes before the page end command is received. This
problem has been identified with FK102 firmware level 11.
SOLUTION: Upgrade the FK102 firmware to level 12.
Note: With the FL102 installed, data is always processed after data reception is complete,
therefore, the above failure will not occur with a FL102 installed.
USAGE:
0
FK102, when entering Abbr. data, there is no Abbr. [Ext line] key function as described in the
Instruction Manual.
DESCRIPTION: SOLUTION ID:
134315
SOLUTION:
CAUSE: With the addition of dual line fax support (FL102) for the FK102, the Abbr. [Ext line] key
function has been removed.
SOLUTION: To add an external line code to an Abbr. number, manually add the external line code
to the Abbr. data.
USAGE:
0
FK102, the machine keeps ringing without reception or reception starts but soon
disconnects.
DESCRIPTION: SOLUTION ID:
134419
SOLUTION:
CAUSE: The PBX phone system is using a specific ring pattern that is different from PSTN.
SOLUTION: Though this problem is caused by the PBX system issuing a specific ring, the problem
is avoidable by changing the reception condition settings. To change the reception condition
settings, perform the following:
1. Enter the [Key Operator mode].
2. Select [Fax].
3. Select [Line Parameter Set].
4. Using the [DOWN ARROW] on the touch screen, scroll down until [Number of rings] is
USAGE:
0
118
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005