Service manual

7020
SOLUTION:
CAUSE: The FK101 will not sent a confirmation back to the PC once a transmission takes place.
When using PC/fax, the job is sent as a print job. Once the job is sent to FK101 from the IP421,
communication between the two units ceases.
SOLUTION: The TX report will have to be printed to obtain verification of successful transmission.
To print out the fax report perform the following procedure:
1. If not in the fax mode press the FAX MODE key.
2. Press the APPLICATION key.
3. Press LIST PRINT.
4. Press TX report from the displayed items.
5. After making the selection press PRINT.
6. Press BACK to return to normal fax mode.
USAGE:
0
FK101, what time of day does the Communication Journal print when programmed to print
'daily'?
DESCRIPTION: SOLUTION ID:
130057
SOLUTION:
The Communication Journal will print at 9:00 AM when programmed to print 'daily'.
USAGE:
0
How to program combination of small size originals front and back with 1.25 ratio selected.DESCRIPTION: SOLUTION ID:
130371
SOLUTION:
This feature is not available. This model automatically select AMS with the combination feature.
The Users Manual states that 'AMS is automatically selected. The copy size in Tray 1 and original
size are sensed, and the correct ratio will be automatically selected'.
The only work around would be to program the Job Memory/Store and then with the original
selected and placed on the platen when the standard screen in displayed, change the AMS ZOOM
to 1.25. To select the 1.25 ration, perform the following:
1. Place your original on the platen (small original)
2. Load your 5.5x8.5 in Tray 1 (change the size wheel to 5.5x8.5).
3. Select APPLICATION, Touch [Combination], [2-1], [OK], on the same screen touch [STORE]
(bottom left of LCD)
4. Touch [Job Memory] (upper right of LCD), the Select Job Memory Number will be displayed.
5. Touch [ENTRY] the Check Mode is displayed, touch [OK], the Job Store Mode will be displayed,
select one from the open Job number(s), touch [OK]. The Name Input Display with an
alphanumeric screen is displayed, type desired name, touch [OK] twice.
6. Press Scan to Scan Originals screen is displayed, before touching SCAN select your LENS ratio
using ZOOM 125 and then press [OK].
USAGE:
0
Copies are enlarged front-to-rear. Prints and internal test charts print correctly.DESCRIPTION: SOLUTION ID:
131985
SOLUTION:
CAUSE: Incorrect CCD unit position.
SOLUTION: Check the CCD unit position and adjust as necessary. To check the CCD unit position
perform the following:
1. Power the machine OFF.
2. Remove the original glass.
3. Remove the scanner driver board cover.
4. Remove ribbon cable cover.
5. Remove the lens shield cover.
6. Ensure that the CCD unit is mounted to its mounting bracket and is properly sitting in its
positioning tabs.
7. Measure from the ends of the CCD unit mounting plate to the frame (right side) of the machine.
Ensure that each end (front and rear) of the CCD unit mounting plate measures 130mm to the
machine frame.
8. Reassemble in the opposite sequence.
USAGE:
0
DF314, blur on the lead edge of copies fed through the RADF.DESCRIPTION: SOLUTION ID:
132001
SOLUTION:
CAUSE: Incorrect RADF height adjustment.
SOLUTION: Perform the RADF height adjustment. To adjust the RADF height, perform the
following:
1. Open the RADF Open-close cover.
2. Locate the RADF height adjustment indicator.
3. Turn the RADF height adjustment screw (located above the left hinge) until the RADF height
adjustment indicator points to the middle scribe line.
4. Close the Open-close cover.
5. Open and close the document feeder several times.
6. Confirm that the RADF height adjustment indicator is pointing to the middle scribe line.
SPECIAL NOTE: Solution provided by Jim Wood, KBT Orlando.
USAGE:
0
117
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005