Service manual
7020
paper guide is p/n 26NA50352.
When reconnecting the 7020 main body to a drawerbase, the positioning may be incorrect or
the front of the main body and drawerbase may not be properly aligned.
DESCRIPTION: SOLUTION ID:
83824
SOLUTION:
CAUSE: When the 7020 was lifted from the drawerbase, the front side was lifted first, causing the
bottom plate of the guide pin to become deformed.
SOLUTION: Reform the bottom plate of the guide pin. When lifting the main body from the
drawerbase, ensure that the machine is lifted straight upward.
USAGE:
0
On a printer with a key counter, unable to scan without installing the key counter into the
receptacle.
DESCRIPTION: SOLUTION ID:
95004
SOLUTION:
CAUSE: Scanning without a key counter is not enabled
SOLUTION: To allow scanning when an external key counter is not inserted into the key counter
receptacle, perform the following:
1. Press the HELP key.
2. Press the Key-Ope mode.
3. Select #3 for Printer.
4. Use the DOWN arrow to scroll to SCAN W/O key count.
5. Press EDIT to select Valid.
6. Press RETURN twice to return to normal operation.
USAGE:
0
After turning ON the ECM function, Enter Password does not appear.DESCRIPTION: SOLUTION ID:
95533
SOLUTION:
CAUSE: There were no operator passcodes entered.
SOLUTION: Install operator passcodes.
USAGE:
0
FK101, how to determine the total page count of transmitted or received faxesDESCRIPTION: SOLUTION ID:
95559
SOLUTION:
On the first page of the Management List in the section named Comm Count you will find the Total
page counts listed as; FAX Tx page count (transmitted faxes) and FAX Rx page count (received
faxes). To print the Management list, perform the following:
1. Turn the machine OFF.
2. Enter the 36 mode, (turn the machine ON, while pressing the 3 and 6 keys).
3. Select number 7, List Print.
4. Select number 4, Management List
5. Press Copy
6 Power Machine OFF/ON to exit the 36 mode..
Note: After page P.1 is printed you may press the Stop/Clear key to avoid printing the complete
Management list.
USAGE:
0
FS107, change of guide part to prevent play between the paper exit/lower assembly and the
guide part.
DESCRIPTION: SOLUTION ID:
101830
SOLUTION:
CAUSE: There can be slight mechanical play between the paper exit tray/lower assembly and the
guide part. Depending on the installation angle of the paper exit/lower assembly, the trailing edge
of exited paper may jump on the rib of the main body casing/2 and not be delivered onto the exit
tray correctly.
SOLUTION: [[The width of the guide part has been changed (from 9mm to 9.6mm) and dowels
have been added to the installation screw holes (3 positions). The main body casing/2 has been
changed to accept the guide part.| IMAGE V:\bitmaps\cjc283.bmp SCROLL]]
Interchangeable parts combinations are as follows:
1. The new type main body casing/2 is interchangeable between the current and new type guide
part.
2. The new type guide part interferes with the current main body casing/2 and can only be used
with the new type main body casing/2. When replacing the current type guide part with the new
type, the new type main body casing/2 must be installed.
Current part number:
Guide part (p/n 13GQ48150)
Main body casing/2 (p/n 13GQ10020)
New type part number:
Guide part (p/n 13GQ48151)
Main body casing/2 (p/n 13GQ10021)
USAGE:
0
111
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005