Service manual

7020
SOLUTION:
CAUSE: The firmware failed.
SOLUTION: Reflash the machine to the latest firmware.
Note: The latest firmware is available at [[http://www.konicabt.com/konicode/PubBrowser/eproms|
URL http://www.konicabt.com/konicode/PubBrowser/eproms]].
USAGE:
1
FK102, will updating the firmware erase the Abbr. dial list?DESCRIPTION: SOLUTION ID:
159799
SOLUTION:
Updating the firmware will not affect the Abbr. dial list.
USAGE:
1
FK101, will updating the firmware erase the Abbr. dial list?DESCRIPTION: SOLUTION ID:
159807
SOLUTION:
Updating the firmware will not affect the Abbr. dial list.
USAGE:
1
F46-1 at power up.DESCRIPTION: SOLUTION ID:
161325
SOLUTION:
CAUSE: Failed main CB.
SOLUTION: Replace the main CB (p/n 26NA-9303).
USAGE:
1
F46-11 at power up.DESCRIPTION: SOLUTION ID:
161816
SOLUTION:
CAUSE: The exposure lamp failed.
SOLUTION: To check the exposure lamp, perform the following:
1. Access the 47 mode (power the machine ON while holding down on the 4 and 7 mode) output
code 00.
2. Press the Copy button and see if the exposure lamp comes ON.
3. If the exposure lamp does not come ON, replace the exposure lamp (p/n 26NA83010).
USAGE:
1
PRINTER BOARD FAILURE message displayed at power up.DESCRIPTION: SOLUTION ID:
162698
SOLUTION:
CAUSE: The HD104 has failed.
SOLUTION: To check the HD104, disconnect it from the machine and then turn the machine ON.
If the error message does not return, replace the HD104.
USAGE:
1
How to update the main body firmware if the laptop does not have a parallel connection.DESCRIPTION: SOLUTION ID:
163975
SOLUTION:
Newer laptops typically do not have a parallel connection which is required to update the firmware
of the main body. A PCMCIA to Parallel converter will allow the laptop to communicate with the
main body. LPT3 is used for the update procedure as viewed in the ISWTrns utility communication
setup. An example of the [[PCMCIA to Parallel converter| URL
http://techweb.konicabt.com/tpm/media/PCMCIA-Parallel.pdf]] which has been used by field
technicians can be found at [[http://www.port-place.com/| URL http://www.port-place.com/]].
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be
downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]
*[[Trademark ownership information| FILE V:\TEXT\TRADEMRK.TXT NEW]]
USAGE:
1
PLEASE WAIT WARMING UP occurs with no fax kit installed.DESCRIPTION: SOLUTION ID:
164435
SOLUTION:
CAUSE: The fax board was turned enabled in 25 mode.
SOLUTION: To turn the fax board OFF in 25 mode, perform the following:
1. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys).
2. Select [1. SOFTWARE SW].
3. Using the up/down arrows, scroll to software switch 19-1
4. Select ON.
5. Power the copier OFF/ON to exit the 25 mode.
USAGE:
1
F-0-0 code at power up.DESCRIPTION: SOLUTION ID:
165000
SOLUTION:
CAUSE: The memory is corrupt caused by a power surge to the copier, or while flashing the main
body firmware.
SOLUTION: Set the machine to factory settings. To set the machine to factory settings, perform
the following:
USAGE:
1
106
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005