Service manual

7020
SOLUTION:
CAUSE: A failed indication lighting board. This board is called the display inverter on the overall
wiring diagram.
SOLUTION: Replace the indication lighting board (p/n 55FA83520).
USAGE:
1
How to use the ECM mode for printing.DESCRIPTION: SOLUTION ID:
155298
SOLUTION:
To enable ECM mode for printing, perform the following:
1. Press the Help to enter Key Operator mode.
2. Press the Key-Ope Mode button on the touch screen.
3. Enter the Key Operator password (if necessary) and press OK.
4. Press System/copier.
5. Press ECM.
6. Enter the 8 digit ECM master code (the default passcode is 00000000).
7. Press ECM ON/OFF Setting.
8. Select the ON setting for (Copier, Fax, or Printer) as desired.
9. Press OK.
10. Make any additional changes to the ECM accounts as desired.
11. Power the machine OFF/ON.
Note: The ECM mode will count print jobs for the ECM user account only if the ECM user account
is entered in the print driver.
To enter the ECM code in the print driver (PCL, PostScript or Visual PostScript) perform the
following:
1. From the document to be printed, select file then print from the file menu.
2. Select properties in the print driver dialog box.
3. Select the Setting button (do not check the password check box).
4. In the ID box of the Password Setting dialog box enter the ECM user account number (do not
enter anything in the password box)
5. Select OK.
6. Make any additional desired changes to the print driver and select OK.
7. Select OK to print the document.
Notes:
1. The document will be printed and the ECM user account will be incremented.
2. The ECM user account ID will now be the default ECM user account for that print driver, each
document printed using that print driver will increment the ECM user account unless the user ECM
account is cleared from the dialog box.
USAGE:
1
COPYING IN PROGRESS message is continually displayed and the control panel is locked
up, after outputting a job using the watermark, stamp, date/time, and numbering features.
DESCRIPTION: SOLUTION ID:
155326
SOLUTION:
This problem has been reviewed by the Engineering Department and found to be a firmware bug.
Corrective measures are expected to be implemented in the next mass production firmware
release. As an interim solution flash the machine with control version 26nec033cis0p.exe, which is
available on the [[Konica FTP site| URL ftp://kbtdigital:[e-mail]/]].
USAGE:
1
Code 51-4 while copying.DESCRIPTION: SOLUTION ID:
156290
SOLUTION:
CAUSE: Grid pegs on the charge corona break off causing the grid to short against the drum.
SOLUTION: Replace charge corona unit (p/n 26NA-2500).
SPECIAL NOTE: Solution provided by Bill Doraska, Viking Office Supply.
USAGE:
1
FK101, how to disable originating station identification information from transmitted faxes.DESCRIPTION: SOLUTION ID:
156306
SOLUTION:
Although, the FK101 User's Manual states that this option is available. The Telephone Consumer
Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic
device, including fax machines, to send any message unless such message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page, the date and time it is
sent and an identification of the business, individual, or other entity, sending the message and the
telephone number of the sending business, individual, or other entity. Therefore, the ON/OFF
option for this function has not been incorporated into production machines.
USAGE:
1
FK102, E86-89, E86-4, or T92 error.DESCRIPTION: SOLUTION ID:
156665
SOLUTION:
CAUSE: The firmware has been updated to correct these errors
SOLUTION: [[Flash the main body and the FK102 with the latest version firmware.| URL
http://techweb.konicabt.com/tpm/media/m20030339a0.pdf]].
Notes:
USAGE:
1
104
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005