Service manual

7020
SOLUTION: To check the FK102, perform the following:
1. Power the machine OFF using both switches and unplug the machine.
2. Disconnect the FK102 from the main body.
3. Plug the machine in and power it ON using both switches.
4. Make a copy from Book Copy mode.
5. If the copy is good, power the machine OFF using both switches and unplug the machine.
6. Reconnect the FK102.
7. Plug the machine in and power it ON using both switches.
8. Make a copy in book copy mode and check the copies.
FS107, part number for the staple cartridge case.DESCRIPTION: SOLUTION ID:
145080
SOLUTION:
The staple cartridge case became available as an individual part with the release of the FS107
Service and Parts Catalog, 2nd edition, (2/2000), and can be obtained by ordering p/n 120HK0010.
USAGE:
1
FK101, how to disable the display of the phone number on the confirmation page.DESCRIPTION: SOLUTION ID:
145733
SOLUTION:
The display of the phone number cannot be disabled, as the confirmation page format cannot be
altered in any way.
USAGE:
1
F52-2 while copying.DESCRIPTION: SOLUTION ID:
146006
SOLUTION:
CAUSE: FM2 (fixing cooling fan) failed.
SOLUTION: To check the fixing cooling fan, perform the following:
1. Access the 47 multimode (power the machine ON while holding down on the 4 and 7 keys),
input code 42, press *3*.
2 Press the print button and see if the fan comes ON.
3 If the FM2 fan (p/n 26NA80510) does not come ON, replace it.
4. Power the machine ON/OFF to exit the 47 multimode.
USAGE:
1
Skewed copies out of Tray 2 and Tray 3 only.DESCRIPTION: SOLUTION ID:
146386
SOLUTION:
CAUSE: Worn plastic guides on ADU and conveyance area.
SOLUTION: Replace side guide plate (p/n 26NA40270), paper guide part/upper (p/n 26NA50670),
and paper guide part/lower (p/n 26NA50061).
SPECIAL NOTE: Solution provided by Bill Kellner, Cooks, Inc.
USAGE:
1
How to verify the Key Operator password.DESCRIPTION: SOLUTION ID:
147100
SOLUTION:
To verify the Key Operator password, perform the following:
1. Power the copier OFF.
2. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys).
3. Touch [5. Password setting] on the touchscreen.
4. Touch [1. Key operator password set] on the touchscreen. The current Key Operator password
programmed into the machine will be displayed in the dark blue band displayed at the top of the
touchscreen.
5. Power the copier OFF/ON to exit the 25 mode.
USAGE:
1
F10-1 at power up (failure in serial communication between the PRDB and main CB). ICP 1
(5V DC) on the PRDB has not failed.
DESCRIPTION: SOLUTION ID:
147204
SOLUTION:
CAUSE: Failed main CB.
SOLUTION: Replace the main CB (p/n 26NA-9303).
USAGE:
1
Copies look almost normal, but they have a gritty feel.DESCRIPTION: SOLUTION ID:
149059
SOLUTION:
CAUSE: Developer is getting on the copies because the drum counter was not reset after
replacing the drum.
SOLUTION: Ensure that the drum is replaced every 200,000 copies or prints, and that the drum
counter is reset each time the drum is replaced. To reset the drum counter perform the following:
1. Access the 36 mode (power the copier ON, while pressing the 3 and 6 keys).
2. Select Counter clear.
3. Select Drum counter.
4. Select YES.
5. Power the copier OFF/ON to return to normal copy mode.
USAGE:
1
102
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005