Service manual

7020
DF314, not recognized by the main body.DESCRIPTION: SOLUTION ID:
140817
SOLUTION:
CAUSE: The RADF is isolated in 25 mode.
SOLUTION: To reactivate the isolated RADF, perform the following:
1. Access the 25 mode (power the machine ON while holding down the 2 and 5 keys).
2. Press [1. Software SW].
3. Use the arrows to scroll to software switch 19-7.
4. Press [OFF].
5. Power the machine OFF/ON to exit the 25 mode.
USAGE:
1
J97-2 occurs when duplexing.DESCRIPTION: SOLUTION ID:
142064
SOLUTION:
CAUSE: The actuator for PS4 (ADU PS) is binding.
SOLUTION: Check the actuator for PS4 (p/n 26NA50070) for binding. Replace as needed.
USAGE:
1
DF314, continuous alternating PLEASE LOAD 8.5x11 and PLEASE LOAD 11x17 messages.
The operation panel also appears to be locked up when 8.5x11 paper is placed in the feed
tray.
DESCRIPTION: SOLUTION ID:
141659
SOLUTION:
CAUSE: The lighting above the DF314 is adversely affecting the operation of PS306 (original
detect PS) which is used to detect 11x17 originals.
SOLUTION: Relocate the machine to a place where the lighting is more stable.
USAGE:
1
How to access specific firmware and drivers for Air Products Corporation's (APCI) installed
equipment.
DESCRIPTION: SOLUTION ID:
141756
SOLUTION:
Konica has setup an exclusive FTP site to allow consistency of all installed equipment for any Air
Products location across the USA and Canada. Please access the special versions at
[[ftp://kek_apci:[e-mail]| URL ftp://kek_apci:[e-mail]]] and click
on the appropriate link(s) to access the desired information.
USAGE:
1
J72-23 only when feeding from the bypass.DESCRIPTION: SOLUTION ID:
142284
SOLUTION:
CAUSE: In the 25 mode, the bypass feed non-standard size selection is set to 1.
SOLUTION: To set the bypass feed non-standard size selection in the 25 mode, perform the
following:
1. Access the 25 mode (power the machine ON while holding down the 2 and 5 keys).
2. Press the [1. Software SW] .
3. Using the left up/down arrows select dipswitch 3.
4. Using the center up/down arrows select bit 5.
5. Select OFF for the DIP-SW.
6. Power the machine OFF/ON to exit the 25 mode.
Note: Bypass feed non-standard size selection determines whether the system detects the size of
the paper in the bypass tray. If the setting is '1' (handle as non-standard), the size is not detected
and copying is based on the maximum paper size.
USAGE:
1
Operation panel is locked-up.DESCRIPTION: SOLUTION ID:
144066
SOLUTION:
CAUSE: A florescent light over the machine has failed or is flickering causing the RADF original
size detection sensors (PS306 and PS307) to lock-up the operation panel.
SOLUTION: Turn the florescent light over the machine OFF or reposition the machine. Reset the
machine by powering it OFF/ON.
USAGE:
1
FS107, F77-2 only with the second tray.DESCRIPTION: SOLUTION ID:
144481
SOLUTION:
CAUSE: The actuator for PS706 (tray lower limit detect sensor) is bent.
SOLUTION: Straighten the actuator and run the finisher to ensure that the tray is moving up/down
correctly.
USAGE:
1
In Book Copy mode, the copies come out blank.DESCRIPTION: SOLUTION ID:
144801
SOLUTION:
CAUSE: There is a poor connection between the FK102 and the main body.
USAGE:
1
101
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005