Service manual

7020
SOLUTION:
CAUSE: The drive belt has come off conveyance pulley A, conveyance pulley B, or the idler pulley.
SOLUTION: To reinstall the drive belt, perform the following:
1. Pull out Tray 1 and Tray 2.
2. Remove the cassette size detection dials for Tray 1 and Tray 2.
3. Remove the cover and inspect the drive belt (p/n 26NA50450) to ensure that it is meshed with
conveyance pulley A (p/n 26NA50420), conveyance pulley B (p/n 26NA50430), and the idler pulley
(p/n 26NA50370).
SPECIAL NOTE: Solution provided by Richard Tapia, Astro Business Products
USAGE:
1
How to program the auto reset timer.DESCRIPTION: SOLUTION ID:
138958
SOLUTION:
To program the auto reset timer, perform the following:
1. Power the copier OFF.
2. Access the Key Operator Mode (power the copier ON, while pressing the HELP key).
3. Touch [1. System/copier] on the touchscreen.
4. Touch the down-arrow located on the lower left corner of the touchscreen.
5. Touch [12. Memory SW] on the touchscreen, AUTO RESET TIMER will be highlighted.
6. Repeatedly, touch [EDIT] on the touchscreen until the desired setting is displayed. The
available choices are: OFF, 30, 90, 120, 150, 180, 210, 240, 270, or 300 seconds.
7. Power the machine OFF/ON to exit the Key Operator Mode.
USAGE:
1
Unable to run adjustment test prints in 36 mode. Two paper trays are highlighted and the
message CAN NOT PERFORM FUNCTION is displayed.
DESCRIPTION: SOLUTION ID:
139065
SOLUTION:
CAUSE: Memory has been corrupted.
SOLUTION: To reset the memory to allow proper tray selection in 36 mode, perform the following
procedure:
1. Power the machine OFF.
2. Enter the 47 mode (turn the machine ON, while pressing the 4 and 7 keys).
3. Enter 9, 2, press the START key, press the STOP/CLEAR key.
4. Enter 0, 9, 6, press the START key, press the STOP/CLEAR key.
5. Enter 0, 9, 3, and press the START key.
6. Power the machine OFF/ON.
Note: When the memory board is initialized, L-detect value will be cleared. Developer will need to
be replaced to prevent copy quality issues.
USAGE:
1
FK101, received faxes are rotated 90 degrees and enlarged.DESCRIPTION: SOLUTION ID:
139909
SOLUTION:
CAUSE: The copy paper is incorrectly loaded in one of the paper trays.
SOLUTION: Ensure that the paper is loaded in the proper direction to match the paper size
selector.
USAGE:
1
F34-2 is displayed during warm up and will not clear.DESCRIPTION: SOLUTION ID:
140100
SOLUTION:
CAUSE: TH2 has failed causing dipswitch 3, bit 1 to turn ON (1). After turning this dipswitch OFF
(0), the machine will attempt to warm up but will code F34-2.
SOLUTION: Replace TH2 (fixing temperature sensor 2) (p/n 26NA88011).
Note: TH2 and TH1 come as an assembly.
USAGE:
1
FK101, how many one-touch dial numbers can be programmed?DESCRIPTION: SOLUTION ID:
140371
SOLUTION:
The FK101 has the capability to program and store 20 one-touch dial numbers
USAGE:
1
F52-6 at power up.DESCRIPTION: SOLUTION ID:
140554
SOLUTION:
CAUSE: Failed IP421 CPU cooling fan.
SOLUTION: Replace IP421 cooling fan (p/n 13JA80510).
USAGE:
1
E56-3 occurs intermittentlyDESCRIPTION: SOLUTION ID:
142055
SOLUTION:
CAUSE: There is a poor connection at the operation panel.
SOLUTION: Reconnect all the connectors at the operation panel.
SPECIAL NOTE: Solution Provided by Brian Abner, Cincinnati Copiers.
USAGE:
1
100
Copyright 2005, Konica Minolta Business Solutions U.S.A., Inc.
May 2005