Owner's Manual

16
ScaleTrains
4901 Old Tasso Rd NE,
Cleveland, TN 37312 USA
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PRODUCT SUPPORT
U.S. 844-9TRAINS; 844-987-2467 Ext. 2
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© 2023 ScaleTrains.com, Inc., ScaleTrains, Rivet Counter, Operator and
respective logos and slogans are trademarks of ScaleTrains.com, Inc.
WARNING: This product may contain a chemical known to the State of
California to cause cancer or birth defects or other reproductive harm.
ScaleTrains.com, Inc. (ScaleTrains) warrants products purchased from our website to
be free from defects in material and workmanship for a period of two (2) years from
the date of purchase. Products purchased directly from ScaleTrains are automatically
registered and a receipt is not required for proof of purchase.
ScaleTrains warrants products purchased from an authorized Select Retailer to be free
from defects in material and workmanship for a period of one (1) year from the date
of purchase. The warranty period can be extended to two (2) years by registering the
product within 30 days of purchase on our website at www.ScaleTrains.com/warranty.
Be sure to retain the receipt as proof of purchase as it may be required in the event
your model requires warranty service by our Service Center.
If the product fails during the limited warranty period, carefully pack the model in the
original packaging. Be sure to include an explanation of the issue(s) along with your
name, address, phone and email. If the product(s) were purchased from a Select
Retailer, include a legible copy of the sales receipt.
Ship item(s) for repair to our Service Center at...
ScaleTrains Service Center
4901 Old Tasso Road NE
Cleveland, TN 37312
We recommend using a trackable shipping service. Shipping damage incurred on
the way to our service center and costs associated with shipping are not covered
under warranty.
Damages due to improperly storing, handling, or packaging are not covered under
warranty.
If ScaleTrains.com deems the product to be defective, we will either (1) repair (2)
replace the item, or (3) offer a store credit redeemable at ScaleTrains.com toward a
future purchase. This determination is at the sole discretion of ScaleTrains.
ScaleTrains has the final decision on all warranty matters. The warranty policy is
subject to change without notice.
SXT80897 • Rev 3-23 • ESU V5 Decoder