User Manual

6. TROUBLESHOOTING
6.1 SOFT RESET
If your FREECOM 1 stops responding, reset it by either:
Turning it off and then on again (see Switching Your Unit On/Off on page 6).
Using the supplied USB cable, connect your computer or wall charger to the FREECOM 1 USBport for 30
seconds.
6.2 RESET PAIRING
This option deletes all paired devices.
To reset pairing:
Press and for 5 seconds.
6.3 RESET TO FACTORY SETTINGS
This option deletes all paired devices and all configuration settings.
To perform a factory reset through the unit, do one of the following:
To use the unit buttons:
a. Check that your FREECOM 1 is in Standby (see FREECOM 1 Modes and Events - LEDIndications on page 21).
b. Simultaneously press + + for 5 seconds
To use the SmartSet app:
a. Check that your FREECOM 1 is in Standby (see FREECOM 1 Modes and Events - LEDIndications on page 21).
b. Open the SmartSet app and tap .
c. Tap Settings.
d. Tap Reset to Factory.
6.4 FAQ
Additional answers to common problems can be found at www.cardosystems.com/faqs.
18