User manual

of phone wires, rather than via the primary phone line. This method was gradually
discontinued during 2000, and was completely replaced with line sharing
as the
installation method for ADSL service beginning with all orders placed on and after
January 1st, 2001.
Shell Account:
A shell account offers access to a UNIX terminal-type environment. By
using a telnet or SSH program, one can access their email with a text based email client
like Pine, use IRC, read Usenet or edit files with an editor like vi or emacs. The
advantage of a shell account is that allows those people who are in an environment
where telnet or SSH capability is present to access these or other tools from anywhere
on the Internet.
SPAM:
SPAM is strictly defined as any unsolicited e-mail you receive. However, many
emails you receive that do not necessarily appear to be ones you solicited are the result
of opt-in mailings. These opt-in mailings typically are created when you sign up for any
Internet account, place online orders, or enter your email address in any website. For
this reason, you should carefully read the privacy policy for any site requesting your
email address. These opt-in mailings are not considered SPAM, and you should follow
the instructions included on that mail to remove yourself from that list. Please take a
moment to read the Speakeasy Privacy Policy
as well as our TOS Section regarding
email use.
Static IP:
A static IP address is one that has been reserved and assigned to one
particular customer’s DSL or T1 line, and will be used by one computer or router. It does
not get reassigned or changed unless the customer requires it to be, or network changes
at Speakeasy prompt it to be.
T1:
This service uses 24-channel (4 wires) pulse code modulation to transfer up to
1.5MB symmetric data transfer. Unlike DSL, T1 service works with fiber-based phone
infrastructure, and can work at extreme distances with little to no degradation in service.
Telco:
This is slang for the ILEC, or the telephone company.
Terms Of Service (TOS): Terms of Service. This document is your contract with
Speakeasy.
Troubleshooting:
This is a process of elimination through taking steps to isolate a
problem. Just as when you have a health problem, and go into the doctor so he or she
can resolve the problem, our technicians will need to ask you to perform tests, answer
questions, and narrow down the problem.
UNIX:
Developed in 1969, this is a command-line (rather than graphic interface)
operating system. Because it is not a proprietary operating system, and allows for
maximum flexibility, it is used by developers to manipulate files and create graphic
interface operating systems like Linux.
Unnumbered:
A few times in this document, we make reference to an “unnumbered”
pair or line. This is to draw an important distinction between 50 broadband delivered
over line-sharing technology, and those services we deliver over a second pair of wires
that are not currently being used by an active phone number (for voice, fax, ISDN, or
dialup).
5/2/2003 © Speakeasy Inc. - 2003
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