Installation guide

Installation Guide for Customer Self-Install: Efficient Networks® 5260, Macintosh Page 1

Table of Contents

Follow Steps 1 through 8 to complete the DSL Equipment Installation

Step 1: Verify Your System Requirements and Documents 2

Step 2: Verify the Contents of Your DSL Equipment Kit 3

Step 3: Install a Telephone Filter on Every Telephone Line 4

Step 4: Choose Your Modem and Minimum Requirements Check 8

Step 5: Installing the Ethernet Hardware 11

Step 6: Install the Efficient Networks® DSL Modem 12

Step 7: Finish Configuring your System 14

Step 8: Follow Internet Service Provider Instructions 16

APPENDICES 17

Having Trouble? 18

Installing the Ethernet Hardware 19

DESKTOP Systems - Installing the Ethernet Adapter 20

LAPTOP Systems - Installing the Ethernet Adapter 22

Uninstalling/Reinstalling the Ethernet Adapter 23

Troubleshooting SBC Express 24

For Support:

• Review the troubleshooting in this guide on page 18.

• Call your Internet Service Provider 'help desk' for further information on Internet Service

Provider connection, and registration.

IMPORTANT NOTE: This guide portrays the typical flow for the installation process.

Please follow the instructions, including running the SBC Express software BEFORE

installing any NIC cards or modems. Some computer or network configurations may cause

software windows to appear that are not depicted in this guide. Please read and follow the

instructions on those screens to continue the installation process.

Verify that you are installing your DSL equipment AFTER the “Service Completion Date”

given to you when you ordered your DSL Internet Service.

SBC Advanced Solutions, Inc. and affiliates have no responsibility for any personal injury

or property damage which may result from your installation of DSL Equipment as

discussed in this Guide. SBC Advanced Solutions, Inc. and its affiliates specifically

disclaim any liability for such injury or damage. By proceeding with this installation, you

assume all risk of personal injury or property damage. Please consult the documentation

provided by your PC vendor to identify any impacts to your warranty. SBC, SBC

EXPRESS and the SBC Logo are registered trademarks of SBC Communications, Inc.