Operating instructions

Chapter 1: Overview
The Avaya Session Border Controller for Enterprise (SBCE) delivers security to a SIP-based Unified
Communications network. This document describes how to configure the SBCE for IP Office Remote
Workers.
Remote access
When the SBCE is in an IP OFFICE Solution registration and remote access to the SBCE is
done jointly with IP Office. Remote access is thru the SSL VPN on the IP OFFICE and hopping
to the SBCE. For more information, see the document “ASBCE GRT Registration and Remote
Connectivity via IP Office SSL/VPN NAPT” on support.avaya.com.
Licencing
Licensing takes place once the SBCE is on the network and in the Commissioned state.
Retrieval and activation of licensing for Avaya SBCE is done via Avaya’s PLDS (Product
Licensing and Distribution System). Access to PLDS is via the Avaya Support Portal at the
URL https://plds.avaya.com.
For the SBCE, the SBCE EMS element is its own license hst for licensing specific to the SBCE.
Licensing is managed for SBCE within PLDS by a user-defined host name and the MAC
address of the management interface. ecide on a user defined license host name for the SBCE
at the physical site. This will be the license host name used to activate SBCE licenses in
PLDS.
On the SBCE, run the command ifconfig to determine the MAC address of the management
network interface.
• The MAC address of the management interface of the Portwell CAD is the Eth5 port.
• For a single Dell server deployment, the management interface MAC address is the Eth
5 port.
The license file for the SBCE must be uploaded so that Avaya Services can provide support
for what the customer is licensed for. Customers are still under the EULA for their license just
like in prior releases. After activating the license on PLDS and getting the XML file via emal,
use the SBCE management interface to upload and install the license.
Configuring the Avaya Session Border Controller for IP Office Remote Workers September 2013 7