Pocket User Guide 480i Phone for Sphericall
480i for Sphericall User Guide Revised: May 12, 2004
Sayson Technologies Ltd. will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Sayson Technologies Ltd. will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Sayson Technologies, Ltd. www.sayson.com Copyright 2004 Sayson Technologies Ltd.
Contents Dialing a Number..................................18 Voice Mail ..........................................35 Using Handsfree Speakerphone ................18 DND (Do Not Disturb) ............................35 Using a Headset ..................................19 Dialing Privileges (PIN Authorization) ..........20 Additional Feature Codes..................37 Intercom ............................................21 Star Codes..............................................37 Redial .............
Introduction This 480i IP telephone is integrated for use with the Sphericall phone system from Sphere Communications to provide communications over an IP Network using the MGCP IP telephony protocol. The 480i has all the features of a regular business set and more, allowing you to make and receive calls, transfer, conference, intercom and more. Phone Features • A 3.5” x 2.
system. Not all features listed are available by default. Contact your Network Administrator to find out which features and services are available to you on your system. For installation and set-up refer to the 480i Installer’s Guide included with your phone. Additional Documentation • Aastra 480i Installation Guide: installation and set-up instructions, general features and functions, and basic options list customization.
Getting Started 2. The Idle State menu. Joe Smith 101 Sphere Mon April 12 11:10am Downloading firmware, please wait... Start up Screens After the phone has displayed the Sphere splash screen, or after downloading an update (if an update was available), the phone will display: 1. The date and time. Mon April 12 11:10am -Pickup -Forward -Voice Mail DNDPin- Incomplete Config.
Getting Started about connecting your phone, refer to the 480i Installer's Guide under the Connecting to the Network and to Power section. Check with your Network Administrator for assistance. Restarting Your Phone You may want to restart your phone to check for updates for your phone on the server. You may also need to restart your phone if you have been asked to do so by your Network Administrator or if you are having problems with your phone. To restart your phone: 1. Press to enter the Options List. 2.
Getting Started BLF Status Display Icon To go back to the main Idle State menu from the submenu, press the More softkey again. Idle Ringing Joe Smith 101 Connected DND (Do Not Disturb) Sphere Mon April 12 11:10am Pressing a BLF softkey when that extension's status is Idle will call this extension. Pressing a BLF softkey when that extension's status is ringing will pickup the call ringing at that extension.
Getting Started 4. Press the IP Addr softkey. Options List 7.SetAudio 8.Network 9.MGCP Settings 10.Phone Status Attr. Port0 Port1 LinkStat.Link N/Link Negotiat.Auto Auto Speed 100M 10M Duplex Full Half -Show Done- -IP Addr -MAC Addr Done- 3. Use to scroll to 1.Network Status and press the Show softkey, or press 1 to jump directly to this option. 5. You will now see your phone’s IP address. IP Address of Phone Phone Status 1.Network Status 2.Firmware Version 3.Reset Phone 4.Factory Default 192.168.
Getting Started To Access the Aastra 480i Web Client 1. Open your web browser (i.e. Internet Explorer or Netscape, etc) and enter your phone’s IP address into the address field, starting with the web prefix http://. 3. A new window will pop up. Enter your user name and password into the user name and password fields. Note: By default, the user name is "user" (all lowercase) and the password field is left blank. 4.
Using Your Phone Hard Keys There are hard keys on your phone, such as Hold, Redial, Xfer, Icom, and Conf that are configured for the call handling features of the Sphericall system. These keys are static and cannot be reprogrammed or changed. They are located in two different areas on the phone. Hold Redial Goodbye Options 3 DEF 6 MNO 1 2 ABC 3 DEF 9 WXYZ 4 GHI 5 JKL 6 MNO # Xfer 7 PQRS 8 T U V Conf Your 480i has 6 softkeys, 3 on either side of the phone's display.
Using Your Phone Connected State The Connected State Screen will appear when you are talking to someone on the phone. Connected State functions are available as softkeys on the connected state screen, as well as hard keys on the phone. These softkeys and hard keys allow you to do call handling, such as transferring, conferencing, parking, placing calls on hold and more.
Using Your Phone Making Calls Dialing a Number First, take the phone off-hook by lifting the handset, pressing the / button or pressing a line/call appearance button. At the dial tone enter the number you wish to call. If you are unable to make calls within certain area codes, check with your system administrator for any toll restrictions placed on your extension that may restrict your access to long distance area codes or dialing prefixes.
Using Your Phone To Make and Receive Calls Using a Headset: 1. Ensure that you have selected a headset audio mode by accessing the Options menu. See the section “Customizing Your Phone” in the 480i Installer’s Guide for detailed information. 2. Plug the headset into jack. 3. Press the / key to obtain a dial tone or answer an incoming call. Depending on the audio mode selected from the Options menu, dial tone or an incoming call will be received on either the headset or the handsfree speakerphone. 4.
Using Your Phone by placing the handset back on-hook or by pressing the or the line/call appearance button for the active call. When you hang up, the remote phone will also hang up. Redial Press the button to automatically dial the most recent number you dialed from the phone. Mute Press the button at any time to mute handset, headset or handsfree. The speaker light will flash slowly and you will hear the caller, but they will not hear you. To switch mute on or off, press .
Using Your Phone Sending an Incoming Call to Voice Mail You can send an incoming call directly to voice mail without answering the call. To do this, press the Voice Mail softkey. If voice mail has not been set up for your extension, the "Voice Mail Is Not Configured" prompt will appear on the screen of your phone. Contact your Network Administrator for assistance.
Using Your Phone Retrieving a Held Call If you have more than 1 call on hold, you can scroll through the held call information by pressing the and navigation keys. To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you will disconnect from the call. Parking Calls The Park softkey allows you to place a call on hold at an extension or a zone.
Using Your Phone The screen will display “Parked Call - Line …” with the line number the call is held at on your phone. Parked Call - Line 1 107 Mon April 12 11:10am -Pickup -Forward -Voice Mail DNDPin- If the zone parked call is not retrieved and left parked for a certain amount of time, the call will come back to the extension that parked the call. To retrieve the zone parked call from the phone that parked the call, press the line/call appearance button for the line the call is held at.
Using Your Phone 3. Press a BLF softkey, or you can enter the extension or (9) + the outside number of the person you wish to transfer the call to. 4. If you do not wish to transfer the call, press the Cancel softkey. This disconnects the new call, leaving the original call on hold. To go back to the original call, press the line/call appearance button for this call. 5.
Using Your Phone Picking up Calls Press the Pickup softkey and the call pickup screen will appear, allowing you to select a call pickup type. If the phone is connected to a call, pressing one of the call pickup softkeys will automatically place this call on hold before opening up a new line for the new call. To pickup a call: 1. Press the Pickup softkey. Pickup Group- 2. Press the Ext, Zone or Group softkey. 3. If you do not wish to pickup a call, press the Cancel softkey.
Using Your Phone Extension Management Forward This softkey activates and deactivates Call Forwarding. When activating Call Forwarding, you will be prompted for the destination extension where your calls will be redirected. You can either press a BLF softkey or enter the extension number for the destination extension. Joe Smith 101 Fwd:105 Mon April 12 11:10am -Cancel When your phone is call forwarded, the screen of your phone will flash Fwd: plus the destination extension number.
While DND is activated, the Forwarding and Coverage features behave as usual. If both Forwarding and DND are active on your extension, both will flash on your phone’s screen Additional Features Star Codes Joe Smith Fwd:105 Sphere Mon April 12 11:10am -Pickup -Forward -Voice Mail DNDPin- All of the main call handing and extension management features for extensions on the Sphericall system are accessed through the hard keys and softkeys on your phone.
FAQ Why is my display blank? Ensure that power is being provided to your phone. If your Network does not provide Inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power” in the 480i Installer’s Guide for details.
FAQ I can't find the IP address of my phone Instructions on where to find the IP address of your phone can be found in this guide in the “Customizing Softkeys as Busy Line Fields” section under “Getting Started.” For information on how to access the Aastra 480i Web Client, go to the Customizing Softkeys as Busy Line Fields section under Getting Started within this guide. I added a BLF (Busy Lamp Field) through the AASTRA 480i WEB CLIENT but it doesn't show up on the phone.
