User guide

4. Next, the screen should say either Accept
download from ININ Slot 2 or Slot
4, please press Yes again.
5. Last, the screen should say Download
complete and the phone hangs up itself.
If the screen displays Phone ID not found,
please press the Agent softkey to connect with an
agent.
Interactive Intelligence 390/480e P
hone User Guide
7
Installation and Setup
3. When the screen displays the prompt, “Do you
have a passcode?” select the No.
The screen should now say Accept Download
from ININ Slot 1. Please press
Yes.
Caution: DO NOT pres Yes during a beep. If you
do you may hear a noise similar to a dial up modem or
fax machine. If this happens please hang up and try
again.
Interactive Intelligence 390/480e P
hone User Guide
6
Getting CPE ID...
Do you have a
passcode
-Yes
No-
Quit-