User guide

Headset Operation
The mode 390 phone is headset compatible and the
480e is equipped with headset mode.
Contact your telephone equipment retailer or distribu-
tor to purchase a headset. Customers should read and
observe all safety recommendations contained in head-
set operating guides when using any headset
Using a headset with your
INTERACTIVE INTELLIGENCE 390
phone
Making calls using a headset
1. Remove the handset from the phone cradle to get
dial tone.
2. Dial the number.
3. To end a call, return the handset to the phone cradle.
Receiving calls using a headset
1. When you receive an incoming call, remove the
handset from the phone cradle
2. To end a call, return the handset to the phone cradle.
Using a headset with your
INTERACTIVE INTELLIGENCE 480e
phone
The Model 480e is equipped to accept headsets with
either a modular RJ22 jack or a 2.5mm standard jack.
Headsets with a modular RJ22 jack can be connected
to the phone by using the jack on the back of the set.
Headsets with a standard 2.5mm jack can be plugged
Interactive Intelligence 390/480e P
hone User Guide
21
switch between the headset and the handsfree speak-
erphone.
Predialing a Number
Predialing lets you view a number before you dial. Enter
the number using the dial pad and before lifting the
handset. Use the Backspace softkey or to correct
any errors. To dial the number your can either lift the
handset, press the Dial softkey, or press the
in the model 390 or / in the 480e. If
you have the model 480e phone you can turn off this
option using Live Dialpad feature.
Making calls
If you are unable to make calls within certain area codes,
check with your system administrator for any toll restric-
tions placed on your extension that restricts your access
to long distance area codes and dialing prefixes.
Using the Redial List
The Redial List records the last 10 numbers you dialed.
Redialing a Number
1. Press to view the Redial List.
2. Use the and keys to move the cursor to the
number you want to dial.
3. Lift the handset to dial the number, or press the
Dial softkey or press the in the model
390 or / in the 480e.
Deleting the Redial List
1. Press to view the Redial List.
2. Press the DeleteList softkey.
3. Press the Delete softkey to confirm.
Interactive Intelligence 390/480e P
hone User Guide
20