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This softkey connects you to the Connected State 2
screen.
Connected State 2
The Connected State 2 screen offers additional con-
nected state options, such as disconnect or unhold.
Disconnect a call
The Discnct softkey disconnects a call on your
extension. If you have more than one call, you can
choose which calls you want to disconnect.
UnHold a call
Use this softkey when you want to pick up a call on
hold. If only one call is connected, do not enter a Call
Number.
Tip: For your ease of use, we recommend using
Transfr, Park and Conf softkeys to perform all
Interactive Intelligence 390/480e P
hone User Guide
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Getting Started
Park
This softkey allows you to park a call at an extension,
work group or station. Note: You can not park a call to a
remote telephones numbers.
To use this feature:
1. Press Park
2. Enter number where the call will be parked
3. Press Hangup when done.
Conference Calls
This softkey allows you to conference calls together:
1. Press Conf. softkey
2. Select a conferencing option:
All (Places current call on hold and
conferences all calls on hold together)—
At screen prompt enter extension number
or external phone number and press OK.
Select (Places current call on hold and
conferences selected call based on Call Numbers
entered)—At screen prompt enter Call
Number(s) and press OK, using a “#” between
Call Numbers when entering more than one.
Note: If only one call is connected, do not enter a
Call Number.
NewCall — New Call (Hold feature)
Use this softkey to put your current call on hold and
place another call:
1. Press NewCall.
2. Enter extension number or external phone number
and press OK.
3. The original call is now on hold. To return to the
original call, press
Flash.
Interactive Intelligence 390/480e P
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