User guide

Screen States
and Softkeys
The Sayson programming for AltiGen contains three
screen states—Idle, Connected and Inbound. These
screen states have softkeys to help you make and man-
age your calls more easily.
Idle State 1
The Idle State is the screen you will see most often.
You can pickup calls, make calls, check voicemail and
perform extension management in this state.
Note: When you place the handset in the cradle or press
the button when the handset is in the cradle, the Idle
State Screen will go away for 7 seconds. If you need the Idle
State functions immediately, press the button in the
model 390 or / in the model 480 or pickup the handset.
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The screen should now say Accept Download
from AltiGen Slot 1. Please press Yes.
Caution: DO NOT press Yes during a beep. If
you do you may hear a noise similar to a dial up
modem or fax machine. If this happens please hang
up and try again.
4. Next, the screen should say either Accept
download from Sayson Slot 2 or
Slot 4, please press Yes again.
5. Last, the screen should say Download
complete and the phone hangs up itself.
Note: If the screen displays Phone ID not found,
please press the Agent softkey to connect with an agent.
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