User guide
After you enter your password, you will see a list of
your voicemail messages.
The cursor preceding the phone number indicates
the active message. Each message header has the caller
ID information preceded by a tag mark. The tag marks
indicate:
To play messages:
1. Use the and buttons to move the cursor
to the message you want to hear
2. Press the Play softkey.
The text
Play=Next Stop=Prev will display on
the screen when you have more than one page of mes-
sages.
Please move the cursor to this line and press the
Play softkey to load the next page of messages and
the Stop softkey to load the previous page.
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Softkeys & Screen States
• Scroll and listen to Voicemail Messages out of
sequence through the phone’s display.
• View time, date, and caller’s phone number on each
message.
• See notification for urgent messages or for messages
retrieved by your email.
• Play, Stop, and Delete Voicemail Messages, or save
them into your Saved Messages box.
• Access new messages log and saved messages log at
the touch of a button.
• Return a call without having to exit your Voicemail Box.
To access Visual Voice Mail:
1. Press the VMail softkey on the Idle screen
2. Press the Vmail+ softkey and you will see a screen
asking for your AltiMail password. Enter it and press
the OK softkey.
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Note: It is normal to hear a beep and a short pause before the
Voicemail password screen appears. If nothing happens when you
press the Vmail+ softkey, please contact your system administrator
to ensure the Sayson software is installed and running on the server.
Your administrator can also configure your extension so that you do
not have to enter your password when you press the Vmail+ softkey.
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All new messages are marked "n" initially. When you re-enter
Vmail+ after listening to your messages, the "n" tag will disappear
and only urgent and forwarded messages will have their correspon-
ding tag marks. Messages that have been heard and downloaded into
your email application are marked with "*".
Tag Message
! Urgent Messages
n New Messages
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* Retrieved Messages (as email)
f Forwarded Messages