User guide
PAGE 25IRONKEY ENTERPRISE USER GUIDE
USING MY.IRONKEY.COM (WINDOWS AND MAC)
NOTE: Depending on how your System Administrator has congured your IronKey, you might not have
an online IronKey account, and this section might not apply to you.
Your IronKey supports advanced cryptographic authentication using strong PKI key pairs
generated in the IronKey Cryptochip. When you log into my.ironkey.com from your device, it
uses these unique keys as your digital identity credentials. This locks down your account so that
you must have both your IronKey and your password in order to gain access. In other words,
only you can access your online IronKey account, even if someone stole your IronKey or your
password.
# Step Description
1 Securely logging into your account If enabled, you can securely log into your
my.ironkey.com by clicking the “my.ironkey.com”
button in the IronKey Control Panel. This will
initiate a complex PKI handshake, thus logging you
in with strong, multi-factor authentication.
If you ever lose your IronKey, you can log into
Safe Mode by going to https://my.ironkey.com,
logging in the account credentials you created
when you activated your account. This will allow
you to mark an IronKey as lost or recover a
forgotten device password. This depends on how
your System Administrator has congured your
IronKey. Ask your System Administrator for
information.
2 Marking IronKeys as lost If you ever lose your IronKey, you can rest
assured that no one will ever get your data. As an
additional precaution, you can mark an IronKey as
lost from within my.ironkey.com, which will prevent
that device from ever accessing your account. If
you nd your IronKey later, you can also mark it
as found again.
3 Recovering device passwords People sometimes forget passwords. IronKey
gives you the option to back up your device
password to your Online Security Vault at
my.ironkey.com. That way, you can log into Safe
Mode or with another IronKey and recover the
password, or have your System Administrator
email you help.
4 Deleting your Identity Manager backup
data
If you want to delete your encrypted Identity
Manager data that you backed up to your Online
Security Vault, simply click the “Delete Identity
Manager Data” button.