User`s guide

13
Technical Support
If you are having difficulties achieving good results from your SubliJet inks, you
have several support options:
1. Telephone: You may contact your authorized SubliJet reseller during their normal
hours of operation for assistance. A full listing of authorized Sublijet Resellers is
available on our Web site at www.sublimation.com. In addition, you may also
contact Sawgrass Technical Support at (843) 884-1575 between the hours of
8:30 AM and 6:00 PM Eastern Standard time.
2. Internet: Visit the Technical Support area of the Sawgrass Systems, Inc. Web site
at www.sublimation.com. The troubleshooting utility found here will provide you
with solutions to some of the most common problems. You may submit a detailed
description of your problem if you need further assistance. We will work with your
reseller to provide you with a solution to your printing problems.
3. Fax: You may fax a detailed description of your problem to Sawgrass Technical
Support at (843) 849-3847. We will work with your reseller to provide you with a
solution to your printing problems.