User’s Guide Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Important Information in this manual before using the machine.
Quick Reference Guide Sending Faxes Storing Speed-Dial numbers Automatic Transmission 1 2 1 If it is not illuminated in blue, press (Fax). 2 3 4 Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Press Black Start. 3 Press Menu/Set, 2, 3, 1. Press the One-Touch key where you want to store the number. Note To access One-Touch numbers 9 to 16, hold down Shift as you press the One-Touch key. 4 Enter the number (up to 20 digits). Press Menu/Set.
Using Search 1 If it is not illuminated in blue, press (Fax). Press Search/Speed Dial, and then enter the first letter of the name you’re looking for. Press or ▲ 4 5 Load your document. ▲ 2 3 to search the memory. Press Black Start. Making copies Single copy 1 2 3 Press blue. (Copy) to illuminate it in Load your document. Press Black Start or Color Start. Sorting copies using the ADF 1 2 3 4 Press blue. (Copy) to illuminate it in Load your document.
Table of Contents Section I - General 1 General Information Using this Guide ..................................................................................................1-1 Finding information ........................................................................................1-1 Symbols used in this Guide ...........................................................................1-1 How to access the complete User’s Guide ..........................................................
Paper settings......................................................................................................3-9 Paper Type ....................................................................................................3-9 Paper Size .....................................................................................................3-9 Volume Settings.................................................................................................3-10 Ring Volume ................................
Receiving a fax Receive Mode......................................................................................................6-1 Fax Receive Settings...........................................................................................6-2 Ring Delay .....................................................................................................6-2 F/T Ring Time (Fax/Tel mode only)...............................................................6-3 Tray Use for Fax mode.......................
9 Printing reports Fax reports...........................................................................................................9-1 Transmission Verification Report...................................................................9-1 Fax Journal (Activity report)...........................................................................9-1 Additional reports.................................................................................................9-2 10 Polling Polling Operation .........
Industry Canada Compliance Statement (Canada only) .............................. A-3 For your safety.............................................................................................. A-3 Disconnect device ........................................................................................ A-3 LAN connection ............................................................................................ A-3 Laser safety ............................................................................
D Optional accessories Optional accessories .......................................................................................... D-1 Lower tray unit (Paper Feed Unit Type 1000) .............................................. D-1 Memory Unit Type C (64/128/256 MB)......................................................... D-3 Installing additional memory ......................................................................... D-3 E Specifications Product description ...................................
Section I General 1. General Information 2. Loading paper and documents 3. Setup 4.
1 General Information Using this Guide Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide. Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions.
General Information How to access the complete User’s Guide This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete User’s Guide located in the ‘Documentation’ section of the CD-ROM. To view Documentation 1 2 3 Turn on your PC. Insert the CD-ROM into your CD-ROM drive.
Chapter 1 Control panel overview 1 One-Touch Keys These 8 keys give you instant access to 16 previously stored numbers. 5 Menu keys: 2 Shift To access One-Touch numbers 9 to 16, hold down Shift as you press the One-Touch key. Menu/Set The same key is used for Menu and Set operations. Lets you access the Menu to program and store your settings in the machine. 3 Copy keys (Temporary settings): Volume keys 4 Mode keys: Scan Lets you access Scan mode. Copy Lets you access Copy mode.
General Information 1 6 Dial Pad Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone. 7 @ Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine. A Fax and telephone keys: Redial/Pause Redials the last number you called. It also inserts a pause in quick dial numbers.
Chapter 1 About fax machines How can you avoid possible problems? Custom features A very good way to avoid problems like the one mentioned, is to get a second phone number on your present phone line. Do you have Voice Mail on the phone line? If you have Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Voice Mail and the machine may conflict with each other while receiving incoming calls.
General Information Fax tones and handshake ECM (Error Correction Mode) When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Black Start and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake” or connection with the receiving machine.
2 Loading paper and documents Acceptable paper and other media Type and size of paper The machine loads paper from the installed standard paper tray or optional lower tray. Recommended paper ■ To get the best output quality and to avoid any damage, use smooth white paper. ■ Before you buy a lot of paper, please test some to make sure that the paper is suitable. ■ Use neutral paper. Do not use acidic or alkaline paper. ■ Print quality will vary depending on the paper being used.
Loading paper and documents Paper capacity of the paper trays Standard Paper Tray (Tray 1) A4, Letter, B5 (JIS/ISO), Executive, A4, Letter, B5 (JIS/ISO), Executive A5, COM10, DL, 4.1 x 8.3 in. to 8.5 x 11.7 in. (104.8 x 210 mm to 215.9 x 297 mm) Paper size Number of sheets Optional lower tray (Tray 2) Plain paper Up to 250 sheets (20 lb or 80 g/m2) Up to 530 sheets (20 lb or 80 g/m2) Thick/Thicker paper Up to 40 sheets (44 lb or 165 g/m2) Up to 1.76 in.
Chapter 2 Handling and using special paper Types of paper to avoid IMPORTANT The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Some important guidelines when selecting paper are: ■ Supplier should be informed that the paper or envelopes will be used in a color laser machine.
Loading paper and documents Envelopes Note Most envelopes will be suitable for your machine. However, some envelopes will have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Chapter 2 Types of envelopes to avoid IMPORTANT Do not use envelopes: ■ that are damaged, curled, wrinkled, or an unusual shape ■ that are extremely shiny or textured ■ with clasps, snaps or tie strings ■ with self-adhesive closures ■ that are of a baggy construction ■ that are not sharply creased ■ that are embossed (have raised writing on them) ■ that were previously printed by a laser machine ■ that are pre-printed on the inside ■ that cannot be arranged neatly when stacked ■ that are made of paper that
Loading paper and documents Labels and transparencies The machine will print on most types of labels and transparencies designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since such material is more stable at the high temperatures in the fusing unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the OPC belt or rollers and cause jams and print quality problems.
Chapter 2 Printable area Landscape 1 The edges of the paper that cannot be printed on are shown below. Portrait 1 2 4 3 For all available paper sizes 2 4 3 For all available paper sizes 2-7 1 0.17 in. (4.2 mm) 2 0.17 in. (4.2 mm) 3 0.17 in. (4.2 mm) 4 0.17 in. (4.2 mm) 1 0.17 in. (4.2 mm) 2 0.17 in. (4.2 mm) 3 0.17 in. (4.2 mm) 4 0.17 in. (4.2 mm) Note We recommend that you do not print within 0.6 in. (15 mm) of the edges of envelopes.
Loading paper and documents Loading paper and envelopes To load paper or other media in the paper tray 1 The machine can feed paper from the standard paper tray or optional lower tray. Pull the paper tray completely out of the machine. 2 When you put paper into the paper tray, note the following: ■ The machine detects standard paper sizes in the paper trays. If you load small size paper or envelopes, you will need to manually set the paper size in the Small Paper setting. (See Paper Size on page 3-9.
Chapter 2 4 Put paper in the paper tray. Printing on envelopes Adjust the paper length and width guides to fit the envelopes that are going to be used. PAPER LABEL TRANSPARENCY ENVELOPE CARDSTOCK ABC 5 Put the paper tray firmly back in the machine and unfold the output paper tray support flap before you use the machine.
Loading paper and documents Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. 1 2 Fan the pages well. Make sure you put the documents face up, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides to fit the width of your documents. Using the ADF (automatic document feeder) The ADF can hold up to 35 pages and feeds each sheet individually.
Chapter 2 Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to 8.5 in. (215.9 mm) wide and 11 in. (297 mm) long. Note To use the scanner glass, the ADF must be empty. 1 2 Lift the document cover. Using the document guidelines on the left, center the document face down on the scanner glass. Place documents Face Down on the scanner glass. 3 Close the document cover.
3 Setup Date and Time Automatic Daylight Savings Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected. You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Fall.
Chapter 3 Station ID Note You should store your name or company name and fax number so they print on all fax pages you send. 1 Press Menu/Set, 0, 3. Initial Setup 3.Station ID 2 NOTICE (For USA) Enter your fax number (up to 20 digits). Press Menu/Set. 3 Enter your telephone number (up to 20 digits). Press Menu/Set. (If the telephone number and fax number are the same, enter the same number again.) Note ▲ ■ You cannot enter a hyphen in the number. To enter a space press once between numbers.
Setup LCD Contrast Roll over phone lines You can change the contrast to help the LCD look lighter or darker. A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. 1 Press Menu/Set, 1, 7. General Setup 7.LCD Contrast 2 Press ▲ to increase the contrast. —OR— Press ▼ to decrease the contrast. Press Menu/Set.
Chapter 3 Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it. The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet.
Setup Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. Connecting an external or extension telephone You can connect a separate telephone to your machine as shown in the diagram below.
Chapter 3 The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.
Setup 5 6 Set the TAD to answer calls. Ecology features Set the Receive Mode to External TAD. (See Receive Mode on page 6-1.) Toner Save Recording outgoing message (OGM) on an external TAD You can conserve toner using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. Timing is important in recording this message. 1 1 2 3 Record 5 seconds of silence at the beginning of your message.
Chapter 3 Sleep Time Mode Timer Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it goes into sleep mode. The timer is automatically reset when the machine receives a Fax or PC data or makes a copy. The factory setting is 30 minutes. While the machine is in sleep mode you will see Sleep on the LCD.
Setup Paper settings Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 Press Menu/Set, 1, 2. General Setup 2.Paper Type —OR— If you have the optional paper tray, Press Menu/Set, 1, 2, 1 to set the paper type for Tray#1 or Menu/Set, 1, 2, 2 to set the paper type for Tray#2.
Chapter 3 Volume Settings Speaker Volume Ring Volume You can adjust the machine’s one-way speaker volume. You can turn the ring Off or you can select the ring volume level. Volume 3.Speaker Press Menu/Set, 1, 4, 1. 2 Volume 1.Ring 2 3 Press ▲ or ▼ to select Low, Med, High or Off. 3 Press Stop/Exit. Press Stop/Exit. In Fax mode , you can adjust the speaker volume by pressing Hook, and then selecting a speaker volume level. ▲ Beeper Volume You can change the beeper volume.
4 Security features You can set up your machine with multiple levels of security using Setting Lock and Memory Security. Setting up the password Note Setting Lock Setting Lock lets you prevent unauthorized access to the machine settings. While Setting Lock is On, the following operations are NOT available without a password: ■ If you have already set the password, you will not need to set it, again. ■ If you forget the Setting Lock password, please call Customer Service. 1 Security 2.
Chapter 4 Changing the Setting Lock password 1 2 Press Menu/Set. 5 If the LCD shows Verify:, re-enter the new password. Press Menu/Set. 6 Press Stop/Exit. Turning Setting Lock on 1 Press Menu/Set, 1, 8, 2. Security 2.Setting Lock 2 Press ▲ or ▼ to select On. Press Menu/Set. 3 Enter the registered four-digit password. Press Menu/Set. 4 4-2 2 Press Stop/Exit. Enter the registered four-digit password. Press Menu/Set twice. Enter the registered four-digit password.
Security features Memory Security Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on Memory Security, so they won’t be lost.
Chapter 4 Changing the Memory Security password 1 2 Press ▲ or ▼ to select Set Password . Enter the registered four-digit password. Press Menu/Set. 4 Enter a four-digit number for the new password. Press Menu/Set. 5 If the LCD shows Verify:, re-enter the new password. Press Menu/Set. 6 Press Stop/Exit. Turning Memory Security on 1 Press Menu/Set, 1, 8, 1. Security 1.Mem Security 2 Press ▲ or ▼ to select Set Security . Press Menu/Set. 3 Enter the registered four-digit password.
Section II Fax & Telephone 5. Sending a fax 6. Receiving a fax 7. Dialing and phone options 8. Remote Fax Options 9. Printing reports 10.
5 Sending a fax How to Fax Sending a fax from the scanner glass Entering Fax mode Before sending faxes or changing fax send or receiving settings, make sure (Fax) is You can use the scanner glass to fax pages of a book. The documents can be up to Letter/A4 size. Put the document face down on the scanner glass. illuminated in blue. If it is not, press (Fax) to enter Fax mode. The default setting is Fax mode.
Sending a fax 5 Place the next page on the scanner glass. Set Next Page Then Press Set Canceling a fax in progress If you want to cancel a fax, while the machine is scanning, dialing or sending it, press Stop/Exit. Press Menu/Set. The machine starts scanning the page. (Repeat Steps 4 and 5 for each additional page.) Note If the memory is full and you are faxing a single page, it will be sent in real time.
Chapter 5 Sending a fax manually Manual transmission Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. 1 Pick up the handset of the external phone and listen for a dial tone. Press Hook and listen for a dial tone. On the external phone, dial the fax number you want to call. If you pressed Hook, dial using the machine dial pad. 5 1 2 Ask the other party to wait for fax tones (beeps) and then to press Start or Send key before hanging up.
Sending a fax Broadcasting Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers in the same broadcast. Press Menu/Set between each of the numbers. Use Search/Speed Dial to help you choose the numbers easily. (To set up Group dial numbers, see Setting up Groups for Broadcasting on page 7-5.
Chapter 5 Additional Sending Operations Contrast Sending faxes using multiple settings Use Light to send a light document. When you send a fax you can choose any combination of these settings: cover page, contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. 1 If it is not illuminated in blue, press If your document is very light or very dark, you may want to change the contrast. Use Dark to send a dark document. 1 (Fax).
Sending a fax 3 Press ▲ or ▼ to select the resolution you want. Real Time Transmission Press Menu/Set. When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialing and sending. Note You can choose four different resolution settings for black & white faxes. Standard Suitable for most typed documents. Fine Good for small print and transmits a little slower than Standard resolution. S.
Chapter 5 Sending in real time for the next fax only 1 If it is not illuminated in blue, press (Fax). 2 Press Menu/Set, 2, 2, 5. Setup Send 5.Real Time TX 3 Press ▲ or ▼ to select Next Fax:On (or Next Fax:Off). Press Menu/Set. Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off. 1 (Fax).
Sending a fax Delayed Faxing Delayed Batch Transmission During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
Chapter 5 Checking job status and canceling a waiting job Composing the electronic Cover Page Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) You can cancel a fax job that is stored and waiting in the memory. When you send a fax, you can send a cover page with your fax message. The Cover Page is sent to the receiving party’s machine. Your Cover Page includes the name or number stored in the One-Touch or Speed-Dial memory.
Sending a fax Composing your own comments 5 You can set up two comments of your own. 1 Press Menu/Set. If it is not illuminated in blue, press 6 (Fax). 2 Press ▲ or ▼ to choose 5 or 6 for your own comment. Press Menu/Set. 4 Use the dial pad to enter your customized comment. Press Menu/Set. (See Entering Text on page B-15.) Cover page for the next fax only If you have not yet set your Station ID this feature will not work. Make sure you have programmed the Station ID before continuing.
Chapter 5 Using a printed cover page If you prefer to use a printed cover page that you can write on, you can print the sample page and attach it to your fax. 1 If it is not illuminated in blue, press (Fax). 2 Press Menu/Set, 2, 2, 7. Setup Send 7.Coverpg Setup 3 Press ▲ or ▼ to select Print Sample . Press Menu/Set. 4 Press Black Start. Your machine prints a copy of your cover page.
6 Receiving a fax Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. LCD How it works When to use it Fax Only The machine automatically answers every call as a fax. For dedicated fax lines. The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.
Chapter 6 To select or change your Receive Mode Fax Receive Settings 1 Ring Delay Press Menu/Set, 0, 1. Initial Setup 1.Receive Mode 2 Press ▲ or ▼ to select Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. 3 Press Stop/Exit. The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have extension phones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, keep the Ring Delay setting of 4.
Receiving a fax F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine receives the fax.) This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring.
Chapter 6 Printing a reduced incoming fax (Auto Reduction) Receiving a fax at the end of a conversation If you choose On, the machine automatically reduces an incoming fax to fit on one page of Letter or A4 size paper. The machine calculates the reduction ratio by using the page size of the fax and size of the paper in your tray. At the end of a conversation you can ask the other party to fax you information before you both hang up. 1 If it is not illuminated in blue, press 1 2 (Fax).
Receiving a fax Changing the remote codes Easy Receive The preset Fax Receive Code is 51. The preset Telephone Answer Code is #51. If you want to, you can replace them with your own codes. When you use this feature you do not have to press Black Start or the Fax Receive Code 51 when you answer a fax call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Chapter 6 Printing a fax from the memory Operation from extension telephones If you have selected Fax Storage (Menu/Set, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Fax Storage on page 8-2.) If you answer a fax call on an extension telephone or an external telephone connected to the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code 51, the machine starts to receive the fax.
Receiving a fax For Fax/Tel mode only When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo or double-ringing) to alert you to pick up a voice call. Lift the external telephone's handset, and then press Hook to answer. Using the remote codes If you hear the fax machine double-ringing when you are at an extension phone, you’ll need to lift the handset and then press the Telephone Answer Code (#51) between the pseudo/double rings.
7 Dialing and phone options How to dial Speed-Dialing You can dial in any of the following ways. Press Search/Speed Dial, #, and then the three-digit Speed-Dial number. (See Storing Speed-Dial numbers on page 7-4.) Manual dialing Press all of the digits of the fax number. Three-digit number One-Touch Dialing Press the One-Touch key of the location you want to call. (See Storing One-Touch Dial numbers on page 7-3.
Dialing and phone options Search Fax Redial You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the menu keys to search. (See Storing One-Touch Dial numbers on page 7-3 and Storing Speed-Dial numbers on page 7-4.) If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start to try again.
Chapter 7 Storing numbers You can set up your machine to do following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the number and the name, if you stored it. Note If you lose electrical power, the quick-dial numbers that are in the memory will not be lost. Storing a Pause Press Redial/Pause to insert a 3.5-second pause between numbers.
Dialing and phone options Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Speed Dial, #, the three-digit number, and Black Start). The machine can store 200 Speed-Dial numbers. 1 Press Menu/Set, 2, 3, 2. Set Quick-Dial 2.
Chapter 7 Setting up Groups for Broadcasting 4 For example, for One-Touch number 2, press One-Touch key 2. The LCD shows 002. For Speed-Dial location 009, press Search/Speed Dial, and then 009 on the dial pad. Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Black Start or Search/Speed Dial, #, the three-digit location and Black Start.
Dialing and phone options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers. You can store these long dialing sequences by dividing them and setting them up on separate One-Touch and Speed Dial numbers in any combination.
Chapter 7 What does ‘Distinctive Ring’ do? The machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes. Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your machine.
Dialing and phone options Registering the Distinctive Ring pattern Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself. You can not change the receive mode to another mode while the Distinctive Ring is set to on. 1 Press Menu/Set, 2, 0, 2. Miscellaneous 2.Distinctive 2 Press ▲ or ▼ to select Set.
Chapter 7 Viewing Caller ID List Printing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 1 Press Menu/Set, 2, 0, 3. Miscellaneous 3.Caller ID 2 Press ▲ or ▼ to select Display#. Press Menu/Set. The caller ID of the last call will appear on the display.
8 Remote Fax Options Note ■ You can only use one remote fax option at a time: Fax Forwarding—OR—Paging—OR— Fax Storage—OR—PC FAX Receive —OR—Off.) ■ If you change the remote fax option and received faxes are left in your machine’s memory, an LCD message will appear. (See Changing Remote Fax Options on page 8-4.) Fax Forwarding When you select Fax Forward, your machine stores the received fax in the memory. The machine will then dial the fax number you have programmed and forward the fax message.
Chapter 8 Programming your pager number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. 1 Press Menu/Set, 2, 5, 1. Remote Fax Opt 1.Fwd/Page/Store 2 Press ▲ or ▼ to select Paging. Press Menu/Set. 3 Enter your pager phone number followed by # # (up to 20 digits). 5 Note ■ You cannot change a Paging number or PIN remotely.
Remote Fax Options PC Fax Receive If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory.
Chapter 8 Changing Remote Fax Options If received faxes are left in your machine’s memory when you change to another remote fax option, the LCD will ask you the following message: Erase All Fax? 1.Yes 2.No Turning off Remote Fax Options 1 Remote Fax Opt 1.Fwd/Page/Store 2 ■ If you press 1, faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.
Remote Fax Options Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages stored in the memory. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times. Setting the Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine.
Chapter 8 Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands 95 Change the Fax Forwarding, Paging or Fax Storage settings 1 OFF You can select Off after you have retrieved or erased all your messages. 2 Fax Forwarding If you hear one long beep, the change has been accepted.
Remote Fax Options Retrieving fax messages You can call your machine from any touch tone telephone or fax machine and have your fax messages sent to a fax machine. 1 2 3 4 Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. When you hear two short beeps, use the dial pad to press 9 6 2.
9 Printing reports Fax reports Fax Journal (Activity report) Fax reports (Transmission Verification and Fax Journal) can be printed automatically and manually. You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can print the report by following the steps on Additional reports. Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax.
Printing reports Additional reports Following reports are available: 1.Transmission Prints a Transmission Verification Report for your last transmission. 2.Help List Prints the Help List so you can see at-a-glance how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes. (TX means Transmit.) (RX means Receive.) 5.User Settings Lists your settings. 6.
10 Polling Polling Operation Sequential Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machines, or you can have someone poll your machine. Your machine can ask for faxes from several fax units in a single operation (Sequential Polling Receive). Afterwards, a Sequential Polling Report will be printed. Everyone who is involved in Polling needs to set up their fax machines for Polling.
Polling Polled Transmit Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for Polled Transmit 1 If it is not illuminated in blue, press (Fax). 2 3 Load your document. Press Menu/Set, 2, 2, 6. Setup Send 6.Polled TX 4 Press ▲ or ▼ to select On (or Off). Press Menu/Set. 5 The LCD shows: Other Settings 1.Yes 2.No 6 10 Press 2 and press Black Start.
Section III Copy 11.
‘ 11 Making copies How to copy Printable Area You can use your machine as a copier, making up to 99 copies at a time. The printable area of your machine begins at approximately 0.12 in. (3 mm) from both sides and 0.16 in. (4 mm) from the top or bottom of the paper. Entering Copy mode Before making copies, make sure that (Copy) is illuminated in blue. If it is not, press (Copy) to enter Copy mode. The default setting is Fax mode.
Making copies Making multiple copies 6 1 ■ If both trays are using paper that is the same size, Auto will allow your machine to take paper from Tray #2 if Tray #1 is out of paper. 2 3 4 Press blue. (Copy) to illuminate it in Press Black Start or Color Start. Load your document. Use the dial pad to enter the number of copies you want (up to 99). Press Black Start or Color Start. Note To sort the copies, press Options and ▲ or ▼ to select Stack/Sort. (See Sorting copies using the ADF on page 11-7.
Chapter 11 Copy options When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options keys. You can use different combinations. 4 Press Options and ▲ or ▼ to select Quality . Press Menu/Set. 5 Press ▲ or ▼ to select the copy quality you want (Auto, Text or Photo). Press Menu/Set. Note ■ These settings are temporary, and the machine returns to its default settings 60 seconds after copying, unless you have set the Mode Timer to 30 seconds or less.
Making copies Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Press 100% Enlarge/Reduce 104% EXE→ LTR 141% A5→ A4 200% 5 Press Black Start or Color Start. —OR— Press the Options key for more settings. Note ■ Page Layout Options 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L) or Poster(3 x 3) are not available with Enlarge/Reduce.
Chapter 11 Making N in 1 copies or a poster (page layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. It is also possible to create a poster. When you use the Poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. If you want to print a poster, use the scanner glass. If you are using the scanner glass: 7 Next Page? 1.
Making copies When using the ADF, insert document face up in the direction shown below. 2 in 1 (P) Poster(3 x 3) You can make a poster size copy of a photograph. 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) When using the scanner glass, place document face down in the direction shown below.
Chapter 11 Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order (1 2 3), (1 2 3) and so on. 1 2 3 4 Press blue. (Copy) to illuminate it in Load your document. Use the dial pad to enter the number of copies you want (up to 99). Press Options and ▲ or ▼ to select Stack/Sort . Press Menu/Set. 5 Brightness You can adjust the copy brightness to make copies darker or lighter. 1 2 3 4 Press ▲ or ▼ to select Sort. Press Menu/Set.
Making copies Contrast Color saturation You can adjust copy contrast to make copies with more or less contrast. You can only change the default setting for Color saturation. 1 1 2 3 4 Press blue. (Copy) to illuminate it in Press Options and ▲ or ▼ to select Contrast. Press Menu/Set. 5 Press ▲ or ▼ to select 1.Red, 2.Green or 3.Blue. Press Menu/Set. 3 Press ▲ to increase the color saturation. —OR— —OR— Press ▼ to decrease the color saturation. Press ▼ to decrease the contrast.
Chapter 11 Out of Memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start or Color Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation. Note To gain extra memory, you can turn off Fax Storage. (See Turning off Remote Fax Options on page 8-4.) —OR— Print the faxes that are in the memory.
Section IV Software and Network Features The User’s Guide on the CD-ROM includes the Software and Network User’s Guides for features available when connected to a computer (for example, Printing and Scanning). ■ Printing (For Windows®, see Chapter 1 in the Software User’s Guide on the CD-ROM.) ■ Scanning (For Windows®, see Chapter 2 in the Software User’s Guide on the CD-ROM.) ■ ControlCenter2 (For Windows®, see Chapter 3 in the Software User’s Guide on the CD-ROM.
Section V Appendixes A. Important information B. Menu and Features C. Troubleshooting and routine maintenance D. Optional accessories E. Specifications F.
A Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform these activities in the off-peak hours, such as early morning or late evening. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
Important information WARNING ■ For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. ■ This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. ■ We cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
Chapter A Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. For your safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin AC power outlet that is effectively grounded through the normal household or office wiring.
Important information FDA regulations Important safety instructions This laser product complies with FDA raguration performance standards, 21 CFR Subchapter J.HTJ. 1 2 3 RICOH COMPANY,LTD 3-6 Naka-magome 1-Chome Ohta-ku, Tokyo 143-8555 Japan 4 WARNING Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure. 5 6 Internal laser radiation Max.
Chapter A 0 A B C D Do not place anything on top of the power cord including this machine. Do not allow the power cord to be stepped on. E If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the AC power outlet does not exceed 15 amperes (USA only). • When the power cord is damaged or frayed.
Important information Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the humidity is between 20% to 80% (without condensation). IMPORTANT ■ Avoid placing your machine in a high-traffic area.
Chapter A To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. CAUTION IMPORTANT There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet. Do not handle the plug with wet hands. Doing this might cause an electrical shock. The fusing unit becomes extremely hot during operation.
Important information CAUTION IMPORTANT ■ To prevent injuries, be careful not to put your fingers in the area shown in the illustrations. ■ Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a clean dry soft, lint-free cloth and dispose of it according to local regulations. ■ Do not use flammable substances near the machine.
Chapter A CAUTION IMPORTANT ■ This machine is heavy and weighs approximately 76.7 lb (34.8 kg). To prevent injuries, use at least two people to lift the machine. Be careful not to trap your fingers when you set the machine back down. ■ When you lift the machine make sure you use the handholds at the bottom four corners of the machine. Keep the machine horizontal when you carry it. ■ Use caution when installing or modifying telephone lines.
Important information Trademarks Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. PaperPort and OmniPage are registered trademarks of Nuance Communications Inc. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.
B Menu and Features On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
Menu and Features Menu keys You can access the menu mode by pressing Menu/Set. When you enter the menu, the LCD scrolls. Press 1 for General Setup menu Select ▲▼ & Set 1.General Setup —OR— Press 2 for Fax menu Scroll through the current menu level Go back to the previous menu level or forward to the next menu level Exit the menu Select ▲▼ & Set 2.Fax —OR— Press 3 for Copy menu Select ▲▼ & Set 3.Copy ....
Chapter B Menu Table Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1. General Setup 1. Mode Timer — 5 Mins 2 Mins 1 Min 30 Secs 0 Sec Off Sets the time to return to Fax mode. 3-8 1. Tray#1 Sets the type of paper in Thin the paper tray. Plain Thick Thicker Recycled Paper 3-9 Sets the type of paper in Thin the paper tray. Plain Thick Thicker Recycled Paper 3-9 2.
Menu and Features Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1. General Setup 5. Auto Daylight — On Off Changes for Daylight Savings Time automatically. 3-1 6. Ecology 1. Toner Save On Off Increases the page yield of the toner cartridge. 3-7 2. Sleep Time (0-99) 30 Min Conserves power. 3-8 7. LCD Contrast — ▼ ▼ ▼ ▼ ▼ Adjust the contrast of the LCD. 3-3 8. Security 1.
Chapter B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2. Fax 1. Setup Receive 1. Ring Delay 04 03 02 01 00 Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 6-2 2. F/T Ring Time 70 40 30 20 3. Easy Receive On Off 4. Remote Codes On( Off 5. Auto Reduction On Off Reduces the size of incoming faxes. 6-4 6. Print Density ▼ ▼ ▼ ▼ ▼ Makes printouts darker or lighter. 6-6 7.
Menu and Features Select & Set Select & Set to accept Main Menu Submenu Menu Selections Options 2. Fax 2. Setup Send 4. Batch TX (Continued) (In Fax mode only) On Off (Continued) 5. Real Time TX Off On Next Fax:On Next Fax:Off 3. Set Quick-Dial to exit Descriptions Page Combines delayed faxes to the same fax number at the same time of day into one transmission. 5-8 You can send a fax 5-6 without using the memory. 6.
Chapter B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2. Fax 4. Report Setting 1. Transmission On On+Image Off Off+Image Initial setup for Transmission Verification Report and Fax Journal. 9-1 (Continued) 5. Remote Fax Opt 2. Journal Period Every Every Every Every Every Every Off 7 Days 2 Days 24 Hours 12 Hours 6 Hours 50 Faxes 9-1 1.
Menu and Features Select & Set Select & Set to accept Main Menu Submenu 2. Fax 0. Miscellaneous 1. Compatibility High Normal Basic (Continued) 3. Copy Menu Selections Options to exit Descriptions Page Adjusts the Equalization C-20 for transmission problems. 7-8 2. Distinctive Off Set (On) Uses the Telephone Company’s Distinctive Ring subscriber service to register the ring pattern with the machine. 3.
Chapter B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 4. Printer 1. Test Print — — Prints a test page. 2. Reset Printer — — Returns the print settings to the original factory default settings. 3. Calibration — Calibrate Reset Adjusts the color density or returns the color calibration to the factory setting. See Software User’s Guide on the CD-ROM — You can print these lists and reports. 5. Print Reports 1.
Menu and Features Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 6. LAN 1. Setup TCP/IP 1. BOOT Method Auto Static RARP BOOTP DHCP You can choose the BOOT method that best suits your needs. 2. IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. See Network User’s Guide on the CD-ROM 3. Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4. Gateway [000-255]. [000-255]. [000-255].
Chapter B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 6. LAN 2. Setup Internet 1. Mail Address (60 characters) Enter the mail address. 2. SMTP Server [000-255]. [000-255]. [000-255]. [000-255] Enter the SMTP server address. See Network User’s Guide on the CD-ROM 3. POP3 Server [000-255]. [000-255]. [000-255]. [000-255] Enter the POP3 server address. 4. Mailbox Name (Up to 20 characters) Enter the mail box name. 5.
Menu and Features Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options 6. LAN 4. Setup Mail TX 1. Sender Subject — 2. Size Limit On Off Displays the subject that is See attached to the Internet Network Fax data. User’s Guide Displays a warning that on the the size of the E-mail CD-ROM document is larger than 1 MB. The document will not be sent. 3. Notification On Off Sends notification messages. 1.
Chapter B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 7. Machine Info. 1. Serial No. — — Lets you check the serial number of your machine. C-35 2. Page Counter — Total Copy Print List/Fax Lets you check the number of total pages the machine has printed during its life. C-35 3. Parts Life 1. OPC Belt Life OPC Belt Life You can check the Remaining:XXX% percentage of unused (remaining) life for these 2.
Menu and Features Copy options key Use the Options key to quickly set the following copy settings temporarily for the next copy. After you choose each setting by pressing Menu/Set, the LCD shows Set temporarily. Press Black Start or Color Start when you have finished choosing settings.
Chapter B Entering Text Special characters and symbols Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. ▲ By pressing the appropriate number key repeatedly, you can access the character you want.
C Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Calibrate Toner is getting low.
Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remaining Print data is left in the machine’s memory. Re-start printing from your computer. Print data is left in the machine’s memory. The interface cable was unplugged while the computer was sending the data to the machine. Press Job Cancel. The machine will cancel the job and clear it from the memory. Try to print again. Disconnected The other person or other person’s fax machine stopped the call. Try to send or receive again.
Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine’s memory is full. ACTION (Fax sending or copy operation in progress) Press Black Start or Color Start to send or copy the scanned pages. —OR— Press Stop/Exit and wait until the other operations in progress have finished and then try again. —OR— Clear the faxes from the memory. (See Out of Memory message on page 5-3.) (Printing operation in progress) Reduce print resolution.
Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Unable to Init. The machine has a mechanical problem. Turn off the machine's power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try it again. (The machine can be turned off for up to 60 hours without losing faxes stored in the memory. If the machine will be off longer than 60 hours, you can save the faxes in your PC. See Transferring faxes to your PC on page C-5.
Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 2 Press Menu/Set, 9, 0, 1. If the LCD shows No Data, there are no faxes left in the machine’s memory. Transferring faxes to your PC You can transfer the faxes from your machine’s memory to your PC. 1 2 —OR— If the LCD shows Enter Fax No. there are faxes in the machine’s memory. • You can transfer the faxes to another fax machine. (See Forwarding faxes to another fax machine.
Chapter C Document jams Document is jammed under the document cover If the document is jammed, follow the steps below. 1 Document is jammed in the top of the ADF unit 2 3 1 2 3 Take out any paper from the ADF that is not jammed. Lift the document cover. Pull the jammed document out to the right. Open the ADF cover. Pull the jammed document out to the left. 4 5 4 Take out any paper from the ADF that is not jammed. Close the document cover. Press Stop/Exit.
Troubleshooting and routine maintenance Paper jams CAUTION If paper jams inside the machine, the machine will stop. One of the following LCD messages will appear to tell you where to find the jammed paper. The fusing unit and the parts around it are hot! Never touch the shaded areas shown below. C B A1 A2 Paper Jam A1 Paper jam in the standard paper tray (TRAY1) Paper Jam A2 Paper jam in the optional lower tray (TRAY2) Paper Jam B Paper jam inside the machine.
Chapter C IMPORTANT Paper Jam A1 / Paper Jam A2 ■ Do not touch the toner surface of the jammed paper. It might stain your hands or clothes. Paper Jam A1 ■ Remove the jammed paper carefully to prevent spreading toner. Paper Jam A2 ■ Take care not to stain your hands and clothes. Wash toner stains immediately with cold water. ■ Never touch the transfer roller. ■ If the paper in the paper tray is creased at the edges, paper jams can occur. To prevent this, please turn the paper over.
Troubleshooting and routine maintenance Paper Jam B 3 Paper Jam B If the paper is caught in the registration roller (1), remove the jammed paper by holding it with both hands and pulling it slowly toward you. 1 If paper is caught inside the machine, follow these steps: CAUTION These paper jams are near the fusing roller, which is extremely hot during operation. Remove the paper carefully. 1 2 Open the back cover.
Chapter C Paper Jam C 2 Remove the jammed paper by pulling it out slowly. Paper Jam C 3 Reset the fusing unit pressure release levers. If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below: 1 Open the back cover and release the fusing unit pressure release levers. 4 C - 10 Close the back cover.
Troubleshooting and routine maintenance If you are having difficulty with your machine If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips. DIFFICULTY SUGGESTIONS Printing or Receiving Faxes Condensed print and horizontal streaks or the top and bottom of sentences are cut off.
Chapter C DIFFICULTY SUGGESTIONS Sending Faxes Poor fax send quality Change your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner glass on page C-22.) Transmission Verification Report says ‘RESULT:NG’. There is probably temporary noise or static on the line. Try sending the fax again.
Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Printing Difficulties The machine does not print. Please make sure: • The machine is plugged in and the power switch is turned On. —OR— • The toner cartridge and the OPC belt cartridge are installed properly. (See Replacing a toner cartridge on page C-29 and Replacing the OPC belt cartridge (Photo Conductor Unit Type 140) on page C-33.) —OR— • The interface cable is securely connected between the machine and computer.
Chapter C DIFFICULTY SUGGESTIONS Software Difficulties Cannot install software or print. Run the Repair Multi-Function Suite program on the CD-ROM. This program will repair and reinstall the software. Cannot perform ‘2 in 1’ or ‘4 in 1’ printing. Check that the paper size setting in the application and in the printer driver are the same. Machine does not print from Adobe Illustrator Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM.
Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are curled. Low quality thin or thick paper can cause this problem. Make sure you select the Paper Type that suits the media type you use. (See Acceptable paper and other media on page 2-1.) Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using—OR—The print media may be too thick or have a rough surface.
Chapter C Improving the print quality If you are having problems with print quality, please do a test print first (Menu/Set, 4, 1). If the problem appears on the printout, then match it to one of the examples below and follow the recommendation. If the problem does not appear on the test print, please check driver settings and the interface cables as the problem may not lie with the machine.
Troubleshooting and routine maintenance Examples of poor print quality Recommendation Colored streaks or bands down the page ■ Identify the color and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge (Photo Conductor Unit Type 140) on page C-33.) ■ Clean the registration roller, the paper pick-up roller, the transfer roller guide and the exit roller. (See Cleaning to prevent paper jams on page C-22.
Chapter C Examples of poor print quality Recommendation Toner scatter or toner stain ■ Identify the color causing the problem and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge (Photo Conductor Unit Type 140) on page C-33.) ■ Check that the toner cartridges are installed properly. ■ Check that the toner cartridges are not empty. (See Toner empty message on page C-29.
Troubleshooting and routine maintenance Examples of poor print quality Recommendation Missing image at edge ■ Check that the toner cartridges are installed properly. ■ Check that the OPC belt cartridge is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge (Photo Conductor Unit Type 140) on page C-33.
Chapter C Setting Dial Tone Detection Setting the dial tone to Detection will shorten the dial tone detect pause. 1 Press Menu/Set, 0, 5. Initial Setup 5.Dial Tone 2 Press ▲ or ▼ to select Detection or No Detection . Press Menu/Set. 3 Press Stop/Exit. Routine maintenance IMPORTANT If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water.
Troubleshooting and routine maintenance Cleaning the outside of the machine 2 Wipe the outside of the machine with a soft cloth to remove dust. IMPORTANT ■ Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. ■ Do not use cleaning materials that contain ammonia. ■ Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.
Chapter C Cleaning the scanner glass Lift the document cover. Clean the scanner glass and white plastic above it with isopropyl alcohol on a soft lint-free cloth. Document Cover Cleaning to prevent paper jams When you clean the inside of the machine, pay attention to the following: CAUTION White Plastic ■ The fusing unit and the parts around it are hot! Never touch the shaded areas shown below.
Troubleshooting and routine maintenance 1 Turn off the machine’s power switch. Unplug the telephone line cord first, and then unplug the power cord from the AC power outlet. Open the back cover of the machine. CAUTION ■ Be careful you do not break the actuator while cleaning the registration roller and paper pick-up roller. ■ Make sure you do not put too much pressure on the registration roller and paper pick-up roller. This could damage them and cause poor print quality.
Chapter C 4 5 6 Clean the exit roller. This will help to prevent paper jams at the paper exit and dirt from appearing on your printouts. 3 Open the inside cover so that it latches under the scanner unit. Close the back cover. Plug the machine’s power cord back into the AC power outlet first, and then plug in the telephone line cord. Turn on the machine’s power switch. 4 To release the lock, push the green belt cartridge lock levers that are on both sides inwards.
Troubleshooting and routine maintenance 6 Place the OPC belt cartridge on a flat surface and cover the shiny green OPC belt with a piece of paper to prevent exposing it to light. 0 Open the laser glass cover. IMPORTANT ■ Do not touch the OPC belt surface with your hands. ■ Do not expose the OPC belt cartridge to bright room light or sunlight (a light source of 74.3 footcandles or 800 lux) for more than two minutes to avoid damaging the belt. 7 8 9 Open the front cover of the machine.
Chapter C Replacing the consumable items You will need to replace the following consumable items regularly. When the time comes to replace consumable items, the following messages will appear on the LCD. The machine will stop printing when the following maintenance messages appear on the LCD.
Troubleshooting and routine maintenance The following are maintenance messages that appear alternatively with the normal message on the upper row of the LCD when the machine is in the Ready mode. These messages advise you that you will need to replace each of the consumable items as soon as possible, since the consumable item’s end of life has been reached. The machine will continue printing when any of these messages appear on the LCD.
Chapter C Note ■ Discard the used consumable item according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to re-seal the consumable item tightly so that the material inside does not spill. ■ We recommend placing used consumable items on a piece of paper or cloth to prevent accidentally spilling or scattering the material inside.
Troubleshooting and routine maintenance Toner empty message When the following message appears on the LCD and the machine stops printing, you need to replace the toner cartridge. Toner Empty X Replacing a toner cartridge The toner cartridge can print approx. 10,000 pages for Black, 6,600 pages for Cyan, Magenta and Yellow. When the toner cartridge is running low, the LCD show the below message. X shows the toner color that is nearly empty.
Chapter C How to replace a toner cartridge 1 Open the front cover of the machine. 4 Hold the cartridge level with both hands and gently rock it from side to side three to four times to spread the toner evenly inside the cartridge. Remove the tape labeled REMOVE and the orange protective cover from the new toner cartridge. Note 2 3 Pull out the used toner cartridge. Take the new toner cartridge out of the box. IMPORTANT Handle the toner cartridge carefully.
Troubleshooting and routine maintenance 5 Put in the new toner cartridge by positioning it in the guide. Slide it gently into the machine. Do not try to push or lock the new toner cartridge in; it must rest loosely in the guide rails and will automatically be positioned properly when the front cover is closed. Note that each color cartridge is individually keyed to prevent improper installation. Match each cartridge color label to the same color label on the machine.
Chapter C Replacing the waste toner pack 3 IMPORTANT Take the cap off the new waste toner pack, and put the cap on the used waste toner pack. Handle the waste toner pack carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. 1 Open the front cover of the machine. Note ■ When you discard the used waste toner pack, place it in the plastic bag included with the replacement waste toner pack.
Troubleshooting and routine maintenance OPC belt cartridge 4 Replace OPC belt cartridge message To release the lock, push the green belt cartridge lock levers on both sides inwards. When the OPC belt cartridge runs out, the following message appears on the LCD. When you see this message, you must replace the OPC belt cartridge: Replace OPC Belt IMPORTANT ■ Do not touch the green film of the OPC belt cartridge. If you touch it, it could degrade print quality.
Chapter C 7 Remove the protective sheet from the new OPC belt cartridge. Do not touch the green part of the OPC belt cartridge. 0 A Close the inside cover, and then close the scanner unit. Turn the machine’s power switch back on. Reset the OPC belt life counter 1 2 Press Menu/Set, 7, 4. Press ▲ or ▼ to select OPC Belt and press Menu/Set. 8 The confirmation message appears on the LCD. Put the new OPC belt cartridge into the machine guides with the flat side facing you. OPC Belt 1.Reset 2.
Troubleshooting and routine maintenance Machine Information Checking the Serial Numbers You can view the machine’s serial number on the LCD. 1 Press Menu/Set, 7, 1. Checking remaining life of parts You can view the remaining life of these parts on the LCD. 1 2 Serial No. XXXXXXXXX 2 OPC Belt Life Remaining:XXX% Checking the Page Counters 1 Press Menu/Set, 7, 2. Machine Info. 2.Page Counter 2 Press ▲ or ▼ to select Total, Copy, Print or List/Fax. Press ▲ or ▼ to select 1.OPC Belt Life, 2.
D Optional accessories Optional accessories Lower tray unit (Paper Feed Unit Type 1000) See Lower tray unit (Paper Feed Unit Type 1000) on page D-1. SO-DIMM memory See Memory Unit Type C (64/128/256 MB) on page D-3. 1 2 3 Turn off the machine's power switch. Then, unplug the telephone line cord from the telephone wall jack. Unplug the power cord from the AC power outlet. Disconnect the interface cable from the machine. Place the lower tray unit on a flat table, and then remove the protective parts.
Optional accessories 5 Remove the protective parts and then put the paper tray back in the lower tray unit. 8 Cover the gap on the right hand side with the right-hand side cover by first inserting the hook at the back. Cover the gap on the left hand side with the left-hand side cover by first inserting the hook at the back. Close both of the side covers by putting the notch over the hook of the lower tray unit. 6 Check the two alignment pins on the lower tray unit.
Chapter D Putting paper in the lower tray unit After you have installed the lower paper tray, you can put paper in it the same way you put paper in the upper paper tray. Prohibit Do not put transparencies, labels or envelopes in the paper tray of the optional lower tray unit. This might cause paper jams. Memory Unit Type C (64/128/256 MB) The memory board is installed on the main controller board inside the machine.
Optional accessories 3 4 Unscrew the screw holding the side cover, and then slide the side cover to remove it. 6 Hold the SO-DIMM with your fingers on the side edges and your thumb on the back edge. Align the notch on the SO-DIMM with the protrusions with the SO-DIMM slot. (Check that the locks on each side of the DIMM slot are open or facing outwards.) Unscrew the screw holding the metal shield plate, and then remove the metal shield plate. 7 Press the SO-DIMM straight into the slot (press firmly).
Chapter D 9 0 Put the side cover back on by sliding it into the guide rails, and then secure it with the screw. Reconnect the interface cable (machine cable) to your computer. Then, plug the machine's power cord back into the AC power outlet first, and then plug in the telephone line cord. Turn on the machine's power switch. Note To check that you have installed the SO-DIMM properly, you can print the User Settings listing that shows the current memory size.
E Specifications Product description General Memory Capacity 64 MB (expandable to 576 MB) ADF (automatic document feeder) Up to 35 pages Temperature: 68°F - 86°F (20°C - 30°C) Humidity: 50% - 70% Paper: 20 lb (80 g/m2) Letter Paper Tray 250 Sheets (20 lb (80 g/m2)) Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning LCD (Liquid Crystal Display) 16 characters x 2 lines Power Source 120V AC 50/60Hz Power Consumption Copying: Average 615 W Sleep: Average 16
Chapter E Weight With OPC belt/Toner cartridges: 76.7 lb (34.8 kg) Noise Operating: Standby: LWAd = 6.7 bels or less LWAd = 5.4 bels or less Temperature Operating: Storage: 50°F - 90.5°F (10 - 32.
Specifications Fax Compatibility ITU-T Group 3 Coding System MH/MR/MMR Modem Speed Automatic Fallback: 33600 bps Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Height: 5.8 to 14 in. (147.3 to 356 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Height: Max. 11.7 in. (297 mm) Scanning Width Max. 8.2 in. (208 mm) Printing Width Max. 8.2 in.
Chapter E Copier Color/Black Color/Black Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Height: 5.8 to 14 in. (147.3 to 356 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Height: Max. 11.7 in. (297 mm) Copy Speed Color Up to 8 pages/minute (Letter/A4 paper)1 Black Up to 31 pages/minute (Letter/A4 paper)1 First Copy Approx. 20 seconds (Black) Approx.
Specifications Scanner Color/Black Color/Black TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) WIA Compliant Yes (Windows® XP)1 Color Depth 48 bit color processing (Input) 24 bit color processing (Output) Resolution Up to 9600 x 9600 dpi (interpolated) Scanner glass: Up to 1200 x 2400 dpi (optical) ADF: Up to 1200 x 600 dpi (optical) Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Height: 5.8 to 14 in. (147.
Chapter E Printer Emulations Printing System for Windows® Printer Driver Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0 driver supporting native compression mode and bi-directional capability Resolution 600 x 600 dpi (Max.
Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows® Operating System 1 2 3 Supported PC PC Software Interface Functions 98, 98SE USB, Parallel, Ethernet Me USB, Parallel, Ethernet NT® Workstation 4.
Chapter E Consumable items Toner Cartridge Life Starter Toner Cartridges Black: Approx. 1,500 pages1 Yellow, Cyan and Magenta: Approx. 1,500 pages1,2 Replacement Toner Cartridges Black: Approx. 10,000 pages1 (Type 140) Approx. 5,000 pages1 (Type 140 LY) Yellow, Cyan and Magenta: Approx. 6,600 pages1,2 (Type 140) Approx. 3,000 pages1,2 (Type 140 LY) Waste Toner Pack Life Expectancy (Waste Toner Bottle Type 140) Up to 12,000 images2 OPC Belt Life Expectancy (Photo Conductor Unit Type 140) Approx.
Specifications Network (LAN) LAN You can connect your machine to a network for the Internet FAX, Network Printing, Network Scanning and PC Fax Send. Also included is the BRAdmin Professional Network Management software. Support for Windows® 98/98SE/Me/2000/XP/ Windows NT® Workstation Version 4.
F Glossary ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of an external phone. Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.
Glossary Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it. ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Extension phone A telephone on the fax number that is plugged into a separate wall jack. External phone A telephone that is plugged into the EXT jack of your machine.
Chapter F One-Touch Keys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key if you press Shift and the One-Touch key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper. Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Paging This feature enables your machine to call your pager when a fax is received into its memory.
Glossary Super Fine resolution 203 x 392 dpi. Best for very small print and line art. TAD (telephone answering device) You can connect an external device or answering machine to the EXT. jack of your machine. Telephone Answer Code (for Fax/Tel mode only) When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension phone by pressing this code (# 5 1).
G Index A Access codes, storing and dialing ........... 7-6 ADF (automatic document feeder) ........ 2-10 ADF cover ........................................... C-6 Answering machine (TAD) ...................... 3-5 connecting ............................................ 3-6 Automatic fax receive ............................................ 6-1 Easy Receive .................................... 6-5 fax redial ............................................... 7-2 B Broadcasting ...............................
Index Unable to Print .................................... C-4 Unable to Scan ................................... C-4 Extension telephone, using ..................... 6-6 External telephone, connecting ............... 3-5 F Fax codes changing .............................................. 6-5 Fax Receive Code ............................... 6-6 Remote Access Code .......................... 8-5 setting .................................................. 8-5 Telephone Answer Code .....................
Manual dialing ................................................... 7-1 receive .................................................. 6-1 Manual transmission ............................... 5-3 Memory adding SO-DIMM (option) ................... D-3 installing ........................................... D-3 Memory Security ..................................... 4-3 Memory Storage ......................................B-1 Menu Table .............................................B-1 Mode, entering Copy .............
Index Help List ............................................... 9-2 how to print .......................................... 9-2 Network Configuration ......................... 9-2 Quick-Dial List ...................................... 9-2 Transmission Verification ..................... 9-1 User Settings ....................................... 9-2 Resolution copy .....................................................E-4 fax (Standard, Fine, SuperFine, Photo) ..................................................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
User’s Guide EN USA G157-3105
